# Backoffice says gateway is offline and show no traffic. Is working properly

**URL:** <https://www.thethingsnetwork.org/forum/t/backoffice-says-gateway-is-offline-and-show-no-traffic-is-working-properly/41652>\
**Category:** v2 Backend\
**Created:** [November 26, 2020, 7:50am UTC](https://www.thethingsnetwork.org/forum/t/backoffice-says-gateway-is-offline-and-show-no-traffic-is-working-properly/41652 "2020-11-26T07:50:05Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Wieskamp](https://www.thethingsnetwork.org/forum/user_avatar/www.thethingsnetwork.org/wieskamp/32/36161_2.png) [@Wieskamp](https://www.thethingsnetwork.org/forum/u/Wieskamp)\
**Post date:** [November 26, 2020, 7:50am UTC](https://www.thethingsnetwork.org/forum/t/backoffice-says-gateway-is-offline-and-show-no-traffic-is-working-properly/41652/1 "2020-11-26T07:50:05Z")

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Gateway eui-b827ebfffefde371 is marked offline in the console, and no traffic in shown. The gateway is working properly though. I found no issue on the thethings status page.

Also rebooted the gateway.

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**Author:** ![daviddu08](https://www.thethingsnetwork.org/forum/user_avatar/www.thethingsnetwork.org/daviddu08/32/38658_2.png) [@daviddu08](https://www.thethingsnetwork.org/forum/u/daviddu08)\
**Post date:** [November 26, 2020, 7:55am UTC](https://www.thethingsnetwork.org/forum/t/backoffice-says-gateway-is-offline-and-show-no-traffic-is-working-properly/41652/2 "2020-11-26T07:55:35Z")

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hi same problem here !

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**Author:** ![kersing](https://www.thethingsnetwork.org/forum/user_avatar/www.thethingsnetwork.org/kersing/32/44777_2.png) [@kersing](https://www.thethingsnetwork.org/forum/u/kersing)\
**Post date:** [November 26, 2020, 10:09am UTC](https://www.thethingsnetwork.org/forum/t/backoffice-says-gateway-is-offline-and-show-no-traffic-is-working-properly/41652/3 "2020-11-26T10:09:13Z")

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Please read [TTN Console not working properly all the time [console] [gateway] [not connected] [no traffic] [application] [no data]](https://www.thethingsnetwork.org/forum/t/ttn-console-not-working-properly-all-the-time-console-gateway-not-connected-no-traffic-application-no-data/37915)

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**Author:** ![kersing](https://www.thethingsnetwork.org/forum/user_avatar/www.thethingsnetwork.org/kersing/32/44777_2.png) [@kersing](https://www.thethingsnetwork.org/forum/u/kersing)\
**Post date:** [November 26, 2020, 10:09am UTC](https://www.thethingsnetwork.org/forum/t/backoffice-says-gateway-is-offline-and-show-no-traffic-is-working-properly/41652/4 "2020-11-26T10:09:19Z")

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