# Cannot see data in device dashboard, while OTAA works and uplinks show in gateway's traffic

**URL:** <https://www.thethingsnetwork.org/forum/t/cannot-see-data-in-device-dashboard-while-otaa-works-and-uplinks-show-in-gateways-traffic/20119>\
**Category:** End Devices (Nodes)\
**Created:** [November 25, 2018, 7:56pm UTC](https://www.thethingsnetwork.org/forum/t/cannot-see-data-in-device-dashboard-while-otaa-works-and-uplinks-show-in-gateways-traffic/20119 "2018-11-25T19:56:55Z")\
**Posts on this page:** 1\
**Showing post:** 14

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**Author:** ![arjanvanb](https://www.thethingsnetwork.org/forum/user_avatar/www.thethingsnetwork.org/arjanvanb/32/46626_2.png) [@arjanvanb](https://www.thethingsnetwork.org/forum/u/arjanvanb)\
**Post date:** [November 26, 2018, 12:35pm UTC](https://www.thethingsnetwork.org/forum/t/cannot-see-data-in-device-dashboard-while-otaa-works-and-uplinks-show-in-gateways-traffic/20119/14 "2018-11-26T12:35:30Z")

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The thing to note in that output is `FCtrl`, which tells you there’s 1 byte in `FOpts`. And that one byte in `FOpts`, 0x0D, [is a DeviceTimeReq](https://lora-alliance.org/sites/default/files/2018-07/lorawan1.0.3.pdf#page=23), which might be causing the display problems in TTN Console, like explained in the post I linked above.

You could try if the data is shown in other ways:

- Use `ttnctl subscribe` [to show the uplinks](https://www.thethingsnetwork.org/docs/network/cli/quick-start.html#receiving-uplink-messages) in a terminal window.
- Or, use any MQTT client [to do the same](https://www.thethingsnetwork.org/docs/applications/mqtt/).

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_[View the full topic](https://www.thethingsnetwork.org/forum/t/cannot-see-data-in-device-dashboard-while-otaa-works-and-uplinks-show-in-gateways-traffic/20119)._
