# Can't access TTN Console, ttnctl fails, TTN Node-RED library fails, and Kickstarter gateways get stuck after daily reboot **URL:** \ **Category:** v2 Console\ **Created:** [May 17, 2020, 7:06am UTC](https://www.thethingsnetwork.org/forum/t/cant-access-ttn-console-ttnctl-fails-ttn-node-red-library-fails-and-kickstarter-gateways-get-stuck-after-daily-reboot/37050 "2020-05-17T07:06:46Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![65sc02](https://www.thethingsnetwork.org/forum/user_avatar/www.thethingsnetwork.org/65sc02/32/40432_2.png) [@65sc02](https://www.thethingsnetwork.org/forum/u/65sc02)\ **Post date:** [May 17, 2020, 7:06am UTC](https://www.thethingsnetwork.org/forum/t/cant-access-ttn-console-ttnctl-fails-ttn-node-red-library-fails-and-kickstarter-gateways-get-stuck-after-daily-reboot/37050/1 "2020-05-17T07:06:46Z")
It worked fine yesterday, but today I am stuck at “initializing”. I tried Safari and Firefox: both the same. What is wrong? Thanks for any help/pointers! ---
**Author:** ![homelync](https://www.thethingsnetwork.org/forum/user_avatar/www.thethingsnetwork.org/homelync/32/25844_2.png) [@homelync](https://www.thethingsnetwork.org/forum/u/homelync)\ **Post date:** [May 17, 2020, 7:19am UTC](https://www.thethingsnetwork.org/forum/t/cant-access-ttn-console-ttnctl-fails-ttn-node-red-library-fails-and-kickstarter-gateways-get-stuck-after-daily-reboot/37050/2 "2020-05-17T07:19:26Z")
Seeing the same thing, it’s coming back briefly every now and again but generally it’s been down this morning for me too. Don’t think there is anything we can do to fix this, it’s a server side issue: ![image](https://www.thethingsnetwork.org/forum/uploads/default/original/3X/c/3/c32a91d1167c1a2e500b100b68aecab9d2d41be5.png) (504 = Gateway timeout) ---
**Author:** ![65sc02](https://www.thethingsnetwork.org/forum/user_avatar/www.thethingsnetwork.org/65sc02/32/40432_2.png) [@65sc02](https://www.thethingsnetwork.org/forum/u/65sc02)\ **Post date:** [May 17, 2020, 8:15am UTC](https://www.thethingsnetwork.org/forum/t/cant-access-ttn-console-ttnctl-fails-ttn-node-red-library-fails-and-kickstarter-gateways-get-stuck-after-daily-reboot/37050/3 "2020-05-17T08:15:28Z")
I am glad that I am not the only one! That helps already 🙂 Yes, it comes back briefly for me, too, but not long enough to even look at my devices. ---
**Author:** ![ame](https://www.thethingsnetwork.org/forum/user_avatar/www.thethingsnetwork.org/ame/32/35697_2.png) [@ame](https://www.thethingsnetwork.org/forum/u/ame)\ **Post date:** [May 17, 2020, 8:22am UTC](https://www.thethingsnetwork.org/forum/t/cant-access-ttn-console-ttnctl-fails-ttn-node-red-library-fails-and-kickstarter-gateways-get-stuck-after-daily-reboot/37050/4 "2020-05-17T08:22:40Z")
How I love the Cloud. ---
**Author:** ![65sc02](https://www.thethingsnetwork.org/forum/user_avatar/www.thethingsnetwork.org/65sc02/32/40432_2.png) [@65sc02](https://www.thethingsnetwork.org/forum/u/65sc02)\ **Post date:** [May 17, 2020, 8:45am UTC](https://www.thethingsnetwork.org/forum/t/cant-access-ttn-console-ttnctl-fails-ttn-node-red-library-fails-and-kickstarter-gateways-get-stuck-after-daily-reboot/37050/5 "2020-05-17T08:45:24Z")
I am surprised that there isn’t a bigger outcry if everyone (?) is affected? Or do you think only a few “lucky” ones are having problems? ---
**Author:** ![ame](https://www.thethingsnetwork.org/forum/user_avatar/www.thethingsnetwork.org/ame/32/35697_2.png) [@ame](https://www.thethingsnetwork.org/forum/u/ame)\ **Post date:** [May 17, 2020, 8:54am UTC](https://www.thethingsnetwork.org/forum/t/cant-access-ttn-console-ttnctl-fails-ttn-node-red-library-fails-and-kickstarter-gateways-get-stuck-after-daily-reboot/37050/6 "2020-05-17T08:54:25Z")
I’m in New Zealand. It’s Sunday evening here, and early Sunday in the rest of the world. It depends who’s awake. And whether they prefer things easy, like Sunday morning. ---
**Author:** ![netmonk](https://www.thethingsnetwork.org/forum/user_avatar/www.thethingsnetwork.org/netmonk/32/36353_2.png) [@netmonk](https://www.thethingsnetwork.org/forum/u/netmonk)\ **Post date:** [May 17, 2020, 8:57am UTC](https://www.thethingsnetwork.org/forum/t/cant-access-ttn-console-ttnctl-fails-ttn-node-red-library-fails-and-kickstarter-gateways-get-stuck-after-daily-reboot/37050/7 "2020-05-17T08:57:14Z")
Im in France, Same for me, cannot access console. ---
**Author:** ![peterwoodbridge](https://www.thethingsnetwork.org/forum/user_avatar/www.thethingsnetwork.org/peterwoodbridge/32/25844_2.png) [@peterwoodbridge](https://www.thethingsnetwork.org/forum/u/peterwoodbridge)\ **Post date:** [May 17, 2020, 9:00am UTC](https://www.thethingsnetwork.org/forum/t/cant-access-ttn-console-ttnctl-fails-ttn-node-red-library-fails-and-kickstarter-gateways-get-stuck-after-daily-reboot/37050/8 "2020-05-17T09:00:05Z")
same here in the UK- ---
**Author:** ![65sc02](https://www.thethingsnetwork.org/forum/user_avatar/www.thethingsnetwork.org/65sc02/32/40432_2.png) [@65sc02](https://www.thethingsnetwork.org/forum/u/65sc02)\ **Post date:** [May 17, 2020, 9:00am UTC](https://www.thethingsnetwork.org/forum/t/cant-access-ttn-console-ttnctl-fails-ttn-node-red-library-fails-and-kickstarter-gateways-get-stuck-after-daily-reboot/37050/9 "2020-05-17T09:00:07Z")
Is there a way for us to tell TTN about this problem? Or do they monitor this forum? I am in Germany, btw. Have a nice Sunday!! 🙂 ---
**Author:** ![netmonk](https://www.thethingsnetwork.org/forum/user_avatar/www.thethingsnetwork.org/netmonk/32/36353_2.png) [@netmonk](https://www.thethingsnetwork.org/forum/u/netmonk)\ **Post date:** [May 17, 2020, 9:06am UTC](https://www.thethingsnetwork.org/forum/t/cant-access-ttn-console-ttnctl-fails-ttn-node-red-library-fails-and-kickstarter-gateways-get-stuck-after-daily-reboot/37050/10 "2020-05-17T09:06:18Z")
[https://status.thethings.network/](https://status.thethings.network/) somes services are degraded ---
**Author:** ![65sc02](https://www.thethingsnetwork.org/forum/user_avatar/www.thethingsnetwork.org/65sc02/32/40432_2.png) [@65sc02](https://www.thethingsnetwork.org/forum/u/65sc02)\ **Post date:** [May 17, 2020, 9:10am UTC](https://www.thethingsnetwork.org/forum/t/cant-access-ttn-console-ttnctl-fails-ttn-node-red-library-fails-and-kickstarter-gateways-get-stuck-after-daily-reboot/37050/11 "2020-05-17T09:10:53Z")
Ah! Thanks for sharing this link. Yes, the NOC problem may be what is causing this. ---
**Author:** ![arjanvanb](https://www.thethingsnetwork.org/forum/user_avatar/www.thethingsnetwork.org/arjanvanb/32/46626_2.png) [@arjanvanb](https://www.thethingsnetwork.org/forum/u/arjanvanb)\ **Post date:** [May 17, 2020, 9:12am UTC](https://www.thethingsnetwork.org/forum/t/cant-access-ttn-console-ttnctl-fails-ttn-node-red-library-fails-and-kickstarter-gateways-get-stuck-after-daily-reboot/37050/12 "2020-05-17T09:12:51Z")
> [@65sc02](#): > > Is there a way for us to tell TTN about this problem? See [The Things Network Status Page [HowTo]](https://www.thethingsnetwork.org/forum/t/the-things-network-status-page-howto/31126). ---
**Author:** ![IT-Gypsy](https://www.thethingsnetwork.org/forum/user_avatar/www.thethingsnetwork.org/it-gypsy/32/32869_2.png) [@IT-Gypsy](https://www.thethingsnetwork.org/forum/u/IT-Gypsy)\ **Post date:** [May 17, 2020, 9:45am UTC](https://www.thethingsnetwork.org/forum/t/cant-access-ttn-console-ttnctl-fails-ttn-node-red-library-fails-and-kickstarter-gateways-get-stuck-after-daily-reboot/37050/13 "2020-05-17T09:45:07Z")
Yesterday I installed my new gateway and now I wanted to check. - I can’t access the “gateway” page - the system says ÿou don’t have a gateway" - the console page only shows devices, the gateway page keeps saying “initializing” By the remarks above I assume the issue is with the server and not withme and has not been solved yet? ---
**Author:** ![65sc02](https://www.thethingsnetwork.org/forum/user_avatar/www.thethingsnetwork.org/65sc02/32/40432_2.png) [@65sc02](https://www.thethingsnetwork.org/forum/u/65sc02)\ **Post date:** [May 17, 2020, 9:47am UTC](https://www.thethingsnetwork.org/forum/t/cant-access-ttn-console-ttnctl-fails-ttn-node-red-library-fails-and-kickstarter-gateways-get-stuck-after-daily-reboot/37050/14 "2020-05-17T09:47:18Z")
Yup, I think you are correct. ---
**Author:** ![phroc](https://www.thethingsnetwork.org/forum/user_avatar/www.thethingsnetwork.org/phroc/32/32873_2.png) [@phroc](https://www.thethingsnetwork.org/forum/u/phroc)\ **Post date:** [May 17, 2020, 10:20am UTC](https://www.thethingsnetwork.org/forum/t/cant-access-ttn-console-ttnctl-fails-ttn-node-red-library-fails-and-kickstarter-gateways-get-stuck-after-daily-reboot/37050/15 "2020-05-17T10:20:40Z")
Same here in Spain. ---
**Author:** ![arjanvanb](https://www.thethingsnetwork.org/forum/user_avatar/www.thethingsnetwork.org/arjanvanb/32/46626_2.png) [@arjanvanb](https://www.thethingsnetwork.org/forum/u/arjanvanb)\ **Post date:** [May 17, 2020, 11:01am UTC](https://www.thethingsnetwork.org/forum/t/cant-access-ttn-console-ttnctl-fails-ttn-node-red-library-fails-and-kickstarter-gateways-get-stuck-after-daily-reboot/37050/16 "2020-05-17T11:01:49Z")
> [@65sc02](#): > > I am surprised that there isn’t a bigger outcry if everyone (?) is affected? Though TTN Console is great for debugging (especially to [debug OTAA Join problems](https://www.thethingsnetwork.org/forum/t/can-i-use-ttn-without-my-own-gateway-if-one-is-nearby/35957/2), or to see the gateway’s Traffic page when one does not have access to the gateway’s raw logs), many of us simply don’t need it every day as more reliable alternatives exist: - Unfortunately, right now `ttnctl` is failing too: - The TTN Node-RED library is reported to be failing too, but [it seems it’s time to migrate to a regular Node-RED MQTT Input node anyhow](https://www.thethingsnetwork.org/forum/t/windows-failed-to-install-node-red-contrib-ttn-node-red/34292/2). - Data is being delivered just fine using [the MQTT Data API](https://www.thethingsnetwork.org/docs/applications/mqtt/) and [the HTTP Integration](https://www.thethingsnetwork.org/docs/applications/http/) (and likely other integrations as well). An MQTT command line interface might be more reliable than the application/device’s Data page in TTN Console anyhow: ---
**Author:** ![andreiasv](https://www.thethingsnetwork.org/forum/user_avatar/www.thethingsnetwork.org/andreiasv/32/25844_2.png) [@andreiasv](https://www.thethingsnetwork.org/forum/u/andreiasv)\ **Post date:** [May 17, 2020, 12:49pm UTC](https://www.thethingsnetwork.org/forum/t/cant-access-ttn-console-ttnctl-fails-ttn-node-red-library-fails-and-kickstarter-gateways-get-stuck-after-daily-reboot/37050/17 "2020-05-17T12:49:50Z")
Same issue! ---
**Author:** ![pomplesiegel](https://www.thethingsnetwork.org/forum/user_avatar/www.thethingsnetwork.org/pomplesiegel/32/35697_2.png) [@pomplesiegel](https://www.thethingsnetwork.org/forum/u/pomplesiegel)\ **Post date:** [May 17, 2020, 1:52pm UTC](https://www.thethingsnetwork.org/forum/t/cant-access-ttn-console-ttnctl-fails-ttn-node-red-library-fails-and-kickstarter-gateways-get-stuck-after-daily-reboot/37050/18 "2020-05-17T13:52:30Z")
Same thing in the US. Data is still coming through via MQTT but I can’t access the console for configuration and such ![image](https://www.thethingsnetwork.org/forum/uploads/default/original/3X/b/6/b6f1c384cc4cdfffa8ff8137674f79e95377ae14.png) ---
**Author:** ![Vaelid](https://www.thethingsnetwork.org/forum/user_avatar/www.thethingsnetwork.org/vaelid/32/36194_2.png) [@Vaelid](https://www.thethingsnetwork.org/forum/u/Vaelid)\ **Post date:** [May 17, 2020, 2:51pm UTC](https://www.thethingsnetwork.org/forum/t/cant-access-ttn-console-ttnctl-fails-ttn-node-red-library-fails-and-kickstarter-gateways-get-stuck-after-daily-reboot/37050/19 "2020-05-17T14:51:44Z")
Hi all was up but now down and cant access here in the UK What are the issues if look at fault status show all workig except instability in MQTT 🙁 ---
**Author:** ![dreimal8](https://www.thethingsnetwork.org/forum/user_avatar/www.thethingsnetwork.org/dreimal8/32/35697_2.png) [@dreimal8](https://www.thethingsnetwork.org/forum/u/dreimal8)\ **Post date:** [May 17, 2020, 2:58pm UTC](https://www.thethingsnetwork.org/forum/t/cant-access-ttn-console-ttnctl-fails-ttn-node-red-library-fails-and-kickstarter-gateways-get-stuck-after-daily-reboot/37050/20 "2020-05-17T14:58:37Z")
I can access applications - but gateway settings stuck at “fetching gateways”. Also some gateways disappered on the map. (north germany) [Next page](https://www.thethingsnetwork.org/forum/t/cant-access-ttn-console-ttnctl-fails-ttn-node-red-library-fails-and-kickstarter-gateways-get-stuck-after-daily-reboot/37050.md?page=2)