# Data are visible at the gateway but not in the application

**URL:** <https://www.thethingsnetwork.org/forum/t/data-are-visible-at-the-gateway-but-not-in-the-application/65054>\
**Category:** The Things Stack v3\
**Tags:** gateways, ttn-mapper, end-devices\
**Created:** [October 5, 2023, 7:49am UTC](https://www.thethingsnetwork.org/forum/t/data-are-visible-at-the-gateway-but-not-in-the-application/65054 "2023-10-05T07:49:24Z")\
**Posts on this page:** 1\
**Showing post:** 11

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**Author:** ![desiderius](https://www.thethingsnetwork.org/forum/user_avatar/www.thethingsnetwork.org/desiderius/32/35697_2.png) [@desiderius](https://www.thethingsnetwork.org/forum/u/desiderius)\
**Post date:** [October 5, 2023, 4:42pm UTC](https://www.thethingsnetwork.org/forum/t/data-are-visible-at-the-gateway-but-not-in-the-application/65054/11 "2023-10-05T16:42:51Z")

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> [@desiderius](#):
>
> e next 16382 times.  
> Until the real problem is solved.

I may have found a solution:

> [@How to reset frame counter on V3?](https://www.thethingsnetwork.org/forum/t/how-to-reset-frame-counter-on-v3/47884/6):
>
> At least for 1.0.x ABP devices, it seems in V3 the downlink counter (as used by TTN) is reset automatically when TTN detects and allows that the uplink counter has been reset. I’m sure one can confirm in the code somewhere. In V2, for the downlink counters, this needed one to click the “reset frame counters” link in the V2 Console. Some testing showed that after a LoRaWAN 1.0.x device (MAC V1.0.2, PHY V1.0.2 REV B) was restarted, [the next downlink used FCnt = 1](https://runkit.io/avbentem/lorawan-packet-decoder/branches/master/?data=YBcTASagAQCvz%2F2C), even though before that device r…

But i cant finde this option:  
 ![grafik](https://www.thethingsnetwork.org/forum/uploads/default/original/3X/d/2/d27d36e4f414e975acb2cb1be8b7eece3b0bcadb.png)

can you please help?

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