# Deleting the account or application without accessing the account

**URL:** <https://www.thethingsnetwork.org/forum/t/deleting-the-account-or-application-without-accessing-the-account/68813>\
**Category:** End Devices (Nodes)\
**Tags:** end-devices\
**Created:** [August 2, 2024, 5:07am UTC](https://www.thethingsnetwork.org/forum/t/deleting-the-account-or-application-without-accessing-the-account/68813 "2024-08-02T05:07:36Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![yuvraj](https://www.thethingsnetwork.org/forum/letter_avatar_proxy/v4/letter/y/b5a626/32.png) [@yuvraj](https://www.thethingsnetwork.org/forum/u/yuvraj)\
**Post date:** [August 2, 2024, 5:07am UTC](https://www.thethingsnetwork.org/forum/t/deleting-the-account-or-application-without-accessing-the-account/68813/1 "2024-08-02T05:07:36Z")

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When I’m trying to configure the node device on The things network getting this as pop up: an end device with JoinEUI XYZ and DevEUI XYZ is already registered as eui-XYZ in application nanosniff-app

And Now I don’t remember the Email and pass. I have tried all the id, that I can. How can I delete application without login? I have tried getting pass reset link after email login, but pop up show up as invalid id.  
Thank you for your response.

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**Author:** ![descartes](https://www.thethingsnetwork.org/forum/user_avatar/www.thethingsnetwork.org/descartes/32/47220_2.png) [@descartes](https://www.thethingsnetwork.org/forum/u/descartes)\
**Post date:** [August 2, 2024, 8:09am UTC](https://www.thethingsnetwork.org/forum/t/deleting-the-account-or-application-without-accessing-the-account/68813/2 "2024-08-02T08:09:41Z")

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There would be a very good reason for not allowing people to delete an account they don’t have access to. I doubt there is a single system anywhere that would have such a thing.

In the absence of any actual information, we won’t be able to help. If you could give us some details we may be able to help you.