# Downlink Webhook suddenly fails with "error:pkg/redis:not\_found (entity not found)"

**URL:** <https://www.thethingsnetwork.org/forum/t/downlink-webhook-suddenly-fails-with-error-pkg-redis-not-found-entity-not-found/59789>\
**Category:** Uncategorized\
**Created:** [November 7, 2022, 10:58am UTC](https://www.thethingsnetwork.org/forum/t/downlink-webhook-suddenly-fails-with-error-pkg-redis-not-found-entity-not-found/59789 "2022-11-07T10:58:14Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![descartes](https://www.thethingsnetwork.org/forum/user_avatar/www.thethingsnetwork.org/descartes/32/47220_2.png) [@descartes](https://www.thethingsnetwork.org/forum/u/descartes)\
**Post date:** [November 7, 2022, 11:10am UTC](https://www.thethingsnetwork.org/forum/t/downlink-webhook-suddenly-fails-with-error-pkg-redis-not-found-entity-not-found/59789/2 "2022-11-07T11:10:20Z")

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Maybe due to doing it whilst Redis is being updated:

> [@Upgrade to The Things Network v3.22.2 (completed)](https://www.thethingsnetwork.org/forum/t/upgrade-to-the-things-network-v3-22-2-in-progress/59752):
>
> Completed: Upgrade to The Things Network v3.22.2 This is a cross-post of [an incident on our The Things Network status page](https://stspg.io/z2xhn025mjm9). It will be updated automatically. Scheduled: Mon, 07 Nov 2022 12:00:00 +0100 until 14:30:00 +0100 Resolved: Mon, 07 Nov 2022 14:30:38 +0100 Affected Components Europe 1 (eu1.cloud.thethings.network): Operational North America 1 (nam1.cloud.thethings.network): Operational Australia 1 (au1.cloud.thethings.network): Operational Scheduled Posted: Fri, 04 Nov 2022 17:14…

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