# End device stop showing live data and some parameters are missing in device settings

**URL:** <https://www.thethingsnetwork.org/forum/t/end-device-stop-showing-live-data-and-some-parameters-are-missing-in-device-settings/68637>\
**Category:** Application Development\
**Tags:** end-devices\
**Created:** [July 16, 2024, 4:17pm UTC](https://www.thethingsnetwork.org/forum/t/end-device-stop-showing-live-data-and-some-parameters-are-missing-in-device-settings/68637 "2024-07-16T16:17:23Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![javierriascos](https://www.thethingsnetwork.org/forum/letter_avatar_proxy/v4/letter/j/9e8a1a/32.png) [@javierriascos](https://www.thethingsnetwork.org/forum/u/javierriascos)\
**Post date:** [July 16, 2024, 4:17pm UTC](https://www.thethingsnetwork.org/forum/t/end-device-stop-showing-live-data-and-some-parameters-are-missing-in-device-settings/68637/1 "2024-07-16T16:17:23Z")

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I’m new using lora, and I managed to get the things stack open source running on a server, but I got a problem with end devices, after 3 hours or so, the live data stream stops and some of the device’s parameters are missing, specifically Frequency plan, LoRaWAN version, Regional Parameters version, and AppKey, i got no idea what’s going on, after that I need to restart the docker, delete de device and create a new one generating a new DevEUI and AppKey, then change those keys in the code for the heltec board to receive data again.

 ![Screen Shot 2024-06-27 at 8.10.54 AM copy](https://www.thethingsnetwork.org/forum/uploads/default/original/3X/2/5/251afbff4ebed846f3565c37748af2447345471e.png)  
 ![Screen Shot 2024-07-16 at 10.27.25 AM copy](https://www.thethingsnetwork.org/forum/uploads/default/original/3X/3/6/36be1ee1ee6fe098a1fd4ba754cb7749211e1764.jpeg)

I’m using as end device a “heltec lora wifi v3” to send data to a “DLOS8N Outdoor LoRaWAN Gateway” that is connected to a digital ocean’s droplet that’s running the things stack (server is running Debian), for the end device settings in the things stack I’m using OTTA.

Any help would be appreciated.
