# Gateway already used, Change EUI

**URL:** <https://www.thethingsnetwork.org/forum/t/gateway-already-used-change-eui/55922>\
**Category:** Kerlink Gateways\
**Created:** [March 17, 2022, 11:01am UTC](https://www.thethingsnetwork.org/forum/t/gateway-already-used-change-eui/55922 "2022-03-17T11:01:02Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![remiarneault](https://www.thethingsnetwork.org/forum/user_avatar/www.thethingsnetwork.org/remiarneault/32/35697_2.png) [@remiarneault](https://www.thethingsnetwork.org/forum/u/remiarneault)\
**Post date:** [March 17, 2022, 11:01am UTC](https://www.thethingsnetwork.org/forum/t/gateway-already-used-change-eui/55922/1 "2022-03-17T11:01:02Z")

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Hello, we’re stuck on a problem, another account is using our gateway.  
We can’t contact them, so they can’t delete it for us. Actually we are beginners in Lora, gateways and TTN.  
Do you think it can be possible to change our Gateway EUI, or something that can help us?  
Btw our gateway is the Kerlink iFemtoCell and his EUI is '“7276FF003904061B”.  
Thanks

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**Author:** ![kersing](https://www.thethingsnetwork.org/forum/user_avatar/www.thethingsnetwork.org/kersing/32/44777_2.png) [@kersing](https://www.thethingsnetwork.org/forum/u/kersing)\
**Post date:** [March 17, 2022, 11:20am UTC](https://www.thethingsnetwork.org/forum/t/gateway-already-used-change-eui/55922/2 "2022-03-17T11:20:30Z")

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Is this a new gateway? Of did you buy it from a non reseller?
