# Gateway not connected to the ttn\_console

**URL:** <https://www.thethingsnetwork.org/forum/t/gateway-not-connected-to-the-ttn-console/37819>\
**Category:** Uncategorized\
**Created:** [June 16, 2020, 9:40am UTC](https://www.thethingsnetwork.org/forum/t/gateway-not-connected-to-the-ttn-console/37819 "2020-06-16T09:40:37Z")\
**Posts on this page:** 10\
**Page:** 1

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**Author:** ![iamcalledusman](https://www.thethingsnetwork.org/forum/user_avatar/www.thethingsnetwork.org/iamcalledusman/32/25844_2.png) [@iamcalledusman](https://www.thethingsnetwork.org/forum/u/iamcalledusman)\
**Post date:** [June 16, 2020, 9:40am UTC](https://www.thethingsnetwork.org/forum/t/gateway-not-connected-to-the-ttn-console/37819/1 "2020-06-16T09:40:37Z")

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Hi All  
I am new to lorawan and ttn server . I am facing an issue . I am using RHF0M301+ RPI as a gateway .

I configured that gateway as per following link

[https://www.thethingsnetwork.org/labs/story/seedstudio-lorawan-gateway-built-on-risinghf/step/install-to-connect#step-anchor](https://www.thethingsnetwork.org/labs/story/seedstudio-lorawan-gateway-built-on-risinghf/step/install-to-connect#step-anchor)

After doing all the steps as mentioned in above steps i am unable to connect my gateway with the ttn\_console gateway . I am using the `router.us.thethings.network` US 902-928.With this region with loriot server i successfully connected my gateway but on ttn server facing the issue.[local\_conf.txt](https://www.thethingsnetwork.org/forum/uploads/short-url/7ySRkfhtVuW4cMznBjoGd3C7GSp.txt) (429 Bytes) [local\_conf.txt](https://www.thethingsnetwork.org/forum/uploads/short-url/7ySRkfhtVuW4cMznBjoGd3C7GSp.txt) (429 Bytes)

I have attached the log file , global\_conf.json ,local\_conf.json and image of ttn\_console .

Thanks in advance for the help .  
[us\_global\_json.txt](https://www.thethingsnetwork.org/forum/uploads/short-url/koqVgHYZBIwPtiDSkGOky0q9uVg.txt) (4.3 KB) ![gateway_console_ttn](https://www.thethingsnetwork.org/forum/uploads/default/original/3X/5/4/5461e0770e4f9d0142426c1e9caebbfeb0d526d5.jpeg) [logfile.txt](https://www.thethingsnetwork.org/forum/uploads/short-url/6fuskWzou829RGN5cAWzxL84GtD.txt) (4.9 KB)

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**Author:** ![mistral101](https://www.thethingsnetwork.org/forum/user_avatar/www.thethingsnetwork.org/mistral101/32/35697_2.png) [@mistral101](https://www.thethingsnetwork.org/forum/u/mistral101)\
**Post date:** [June 16, 2020, 2:21pm UTC](https://www.thethingsnetwork.org/forum/t/gateway-not-connected-to-the-ttn-console/37819/2 "2020-06-16T14:21:46Z")

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I’m a new user since 6 months and the gateway connected to  
ttn-router-us-west was working very well, but since 2 days a is is sporadict……  
For now I’m off…  
Thanks  
Paul

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**Author:** ![iamcalledusman](https://www.thethingsnetwork.org/forum/user_avatar/www.thethingsnetwork.org/iamcalledusman/32/25844_2.png) [@iamcalledusman](https://www.thethingsnetwork.org/forum/u/iamcalledusman)\
**Post date:** [June 16, 2020, 3:27pm UTC](https://www.thethingsnetwork.org/forum/t/gateway-not-connected-to-the-ttn-console/37819/3 "2020-06-16T15:27:35Z")

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Hi Paul  
Thanks for the response , do you mean to say its the ttn-router issue ? I have also changed it to AU but same issue . Have you seen my attached files ? Have you seen any thing wrong in the files .

Thanks

Usman

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**Author:** ![arjanvanb](https://www.thethingsnetwork.org/forum/user_avatar/www.thethingsnetwork.org/arjanvanb/32/46626_2.png) [@arjanvanb](https://www.thethingsnetwork.org/forum/u/arjanvanb)\
**Post date:** [June 16, 2020, 4:00pm UTC](https://www.thethingsnetwork.org/forum/t/gateway-not-connected-to-the-ttn-console/37819/4 "2020-06-16T16:00:40Z")

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Key is: does it work?

See also [Gateway is shown as "not connected" but works!?](https://www.thethingsnetwork.org/forum/t/gateway-is-shown-as-not-connected-but-works/35294)

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**Author:** ![mistral101](https://www.thethingsnetwork.org/forum/user_avatar/www.thethingsnetwork.org/mistral101/32/35697_2.png) [@mistral101](https://www.thethingsnetwork.org/forum/u/mistral101)\
**Post date:** [June 16, 2020, 4:02pm UTC](https://www.thethingsnetwork.org/forum/t/gateway-not-connected-to-the-ttn-console/37819/5 "2020-06-16T16:02:21Z")

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Sorry I need to learn how to manage the forum.Yes its US router.The files when I received are okay I haven’t received  
I’m on line now  
Paul

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**Author:** ![mistral101](https://www.thethingsnetwork.org/forum/user_avatar/www.thethingsnetwork.org/mistral101/32/35697_2.png) [@mistral101](https://www.thethingsnetwork.org/forum/u/mistral101)\
**Post date:** [June 16, 2020, 4:51pm UTC](https://www.thethingsnetwork.org/forum/t/gateway-not-connected-to-the-ttn-console/37819/6 "2020-06-16T16:51:50Z")

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Last hour, gateway not connected on console, but all the data is in the data base.!!!

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**Author:** ![descartes](https://www.thethingsnetwork.org/forum/user_avatar/www.thethingsnetwork.org/descartes/32/47220_2.png) [@descartes](https://www.thethingsnetwork.org/forum/u/descartes)\
**Post date:** [June 16, 2020, 9:54pm UTC](https://www.thethingsnetwork.org/forum/t/gateway-not-connected-to-the-ttn-console/37819/7 "2020-06-16T21:54:19Z")

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Follow the link given above, this is a known issue.

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**Author:** ![iamcalledusman](https://www.thethingsnetwork.org/forum/user_avatar/www.thethingsnetwork.org/iamcalledusman/32/25844_2.png) [@iamcalledusman](https://www.thethingsnetwork.org/forum/u/iamcalledusman)\
**Post date:** [June 17, 2020, 4:32am UTC](https://www.thethingsnetwork.org/forum/t/gateway-not-connected-to-the-ttn-console/37819/8 "2020-06-17T04:32:53Z")

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Thanks to all ,

For the help , i will look into it and update the results soon .

Thank You !

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**Author:** ![iamcalledusman](https://www.thethingsnetwork.org/forum/user_avatar/www.thethingsnetwork.org/iamcalledusman/32/25844_2.png) [@iamcalledusman](https://www.thethingsnetwork.org/forum/u/iamcalledusman)\
**Post date:** [June 18, 2020, 11:30am UTC](https://www.thethingsnetwork.org/forum/t/gateway-not-connected-to-the-ttn-console/37819/9 "2020-06-18T11:30:35Z")

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Hi All

Thanks for the help , today i reinstalled ![connected](https://www.thethingsnetwork.org/forum/uploads/default/original/3X/b/0/b029e3e9a61809fded2ba919c80c3188bae24a3b.jpeg) the OS and all the packages again .Now successfully connected . I have attached the image .

Thanks  
BR  
Usman

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**Author:** ![bluejedi](https://www.thethingsnetwork.org/forum/user_avatar/www.thethingsnetwork.org/bluejedi/32/44639_2.png) [@bluejedi](https://www.thethingsnetwork.org/forum/u/bluejedi)\
**Post date:** [June 18, 2020, 5:24pm UTC](https://www.thethingsnetwork.org/forum/t/gateway-not-connected-to-the-ttn-console/37819/10 "2020-06-18T17:24:20Z")

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See: [TTN Console not working properly all the time](https://www.thethingsnetwork.org/forum/t/ttn-console-not-working-properly-all-the-time-gateway-not-connected-no-traffic-application-no-data/37915)
