Gateway Status Not Connected

Dears,
I’m facing a problem with my Gateway based on Semtech PicoCell chip.

On TTN Dashboard I see it as Not Connected, but when I launch the packet forwarder I see on console:
INFO: [up] PUSH_ACK received in 36 ms
INFO: [down] PULL_ACK received in 35 ms
INFO: [down] PULL_ACK received in 35 ms
INFO: [down] PULL_ACK received in 34 ms

I had properly configured:
“server_address”: “router.eu.thethings.network”,
“serv_port_up”: 1700,
“serv_port_down”: 1700
and
“gateway_ID” with information provided on TTN dashboard.

Could You kindly give me some suggestion?
Thanks,
Giorgio

This should be the 16 digit DevEUI of the gateway. What value are you using in there?

It’s best to use the global_conf files provided here.

I’m guessing that you’re using a generic Semtech packet forwarder implementation. Did you make sure you selected the “legacy” option when registering your gateway?

Hi Eelviny,
I choose LEGACY option for sure.
The DevEUI is the 8 bytes provided by semtech chip itself.

I can suppose that when I use the global_conf file You linked, I also have to add
“gateway_ID”: “eui-3037343253002600” where 3037… are the 8 bytes Semtech chip provides me ad EUI.

Regards,
Giorgio