# Join FAIL when using CUPS

**URL:** <https://www.thethingsnetwork.org/forum/t/join-fail-when-using-cups/60533>\
**Category:** TTIG - The Things Indoor Gateway\
**Created:** [December 21, 2022, 4:28am UTC](https://www.thethingsnetwork.org/forum/t/join-fail-when-using-cups/60533 "2022-12-21T04:28:30Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![ldpz0](https://www.thethingsnetwork.org/forum/user_avatar/www.thethingsnetwork.org/ldpz0/32/35697_2.png) [@ldpz0](https://www.thethingsnetwork.org/forum/u/ldpz0)\
**Post date:** [December 21, 2022, 4:28am UTC](https://www.thethingsnetwork.org/forum/t/join-fail-when-using-cups/60533/1 "2022-12-21T04:28:31Z")

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We are using the **WisGate Edge Lite 2** from RAK Wireless.

Have followed the process outlined in [Configuration and Update Server (CUPS) | The Things Stack for LoRaWAN (thethingsindustries.com)](https://www.thethingsindustries.com/docs/gateways/concepts/lora-basics-station/cups/) to set up the gateway for CUPS.

When this was done, we were able to receive uplinks but any new OTAA devices we try to add result in Join FAIL.

Is there anything we are missing?

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**Author:** ![KrishnaIyerEaswaran2](https://www.thethingsnetwork.org/forum/user_avatar/www.thethingsnetwork.org/krishnaiyereaswaran2/32/44663_2.png) [@KrishnaIyerEaswaran2](https://www.thethingsnetwork.org/forum/u/KrishnaIyerEaswaran2)\
**Post date:** [February 1, 2023, 3:08pm UTC](https://www.thethingsnetwork.org/forum/t/join-fail-when-using-cups/60533/2 "2023-02-01T15:08:05Z")

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CUPS and LoRaWAN traffic are not related.  
LoRaWAN Traffic is transmitted using the LNS protocol. I’d look at other places such as the OTAA keys.