# LPS8 issue with 4G

**URL:** <https://www.thethingsnetwork.org/forum/t/lps8-issue-with-4g/65949>\
**Category:** Dragino Gateways\
**Created:** [December 13, 2023, 9:54pm UTC](https://www.thethingsnetwork.org/forum/t/lps8-issue-with-4g/65949 "2023-12-13T21:54:48Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![clement1234](https://www.thethingsnetwork.org/forum/letter_avatar_proxy/v4/letter/c/a587f6/32.png) [@clement1234](https://www.thethingsnetwork.org/forum/u/clement1234)\
**Post date:** [December 13, 2023, 9:54pm UTC](https://www.thethingsnetwork.org/forum/t/lps8-issue-with-4g/65949/1 "2023-12-13T21:54:48Z")

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Hello,

I have various Dragino Gateways 4G LPS8.  
I setup everything well: APN user and pwd, as usual.

But I have yellow tick, This interface has IP address but don’t use it for internet connection.

How to fix this?

Many thanks

 ![Capture d’écran 2023-12-13 à 21.49.25](https://www.thethingsnetwork.org/forum/uploads/default/original/3X/b/5/b56c99ae145c05f381e65e426bc23df6d0111422.png)

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**Author:** ![Piet\_Pillay](https://www.thethingsnetwork.org/forum/user_avatar/www.thethingsnetwork.org/piet_pillay/32/35697_2.png) [@Piet\_Pillay](https://www.thethingsnetwork.org/forum/u/Piet_Pillay)\
**Post date:** [December 14, 2023, 6:55am UTC](https://www.thethingsnetwork.org/forum/t/lps8-issue-with-4g/65949/2 "2023-12-14T06:55:59Z")

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how are you connected to the internet

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**Author:** ![stevencellist](https://www.thethingsnetwork.org/forum/user_avatar/www.thethingsnetwork.org/stevencellist/32/46434_2.png) [@stevencellist](https://www.thethingsnetwork.org/forum/u/stevencellist)\
**Post date:** [December 14, 2023, 7:18am UTC](https://www.thethingsnetwork.org/forum/t/lps8-issue-with-4g/65949/3 "2023-12-14T07:18:37Z")

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Not at all, apparently 🤣

But given the title includes 4G and the screenshot shows cellular…

@clement1234 have you tried to use the SIM using another device to check if it is actually working on e.g. your phone?

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**Author:** ![clement1234](https://www.thethingsnetwork.org/forum/letter_avatar_proxy/v4/letter/c/a587f6/32.png) [@clement1234](https://www.thethingsnetwork.org/forum/u/clement1234)\
**Post date:** [December 21, 2023, 8:39am UTC](https://www.thethingsnetwork.org/forum/t/lps8-issue-with-4g/65949/4 "2023-12-21T08:39:24Z")

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Hello @stevencellist @Piet_Pillay  
Many thanks for your help.

We had a confirmation the issue was form the cellular carrier, not from the gateway.  
It is now fixed.

Thanks for your help anyway, you are the boss.

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**Author:** ![system](https://www.thethingsnetwork.org/forum/uploads/default/original/3X/6/2/6250ea44fd2b0d6259489e1a92748df681e1f970.png) [@system](https://www.thethingsnetwork.org/forum/u/system)\
**Post date:** [December 22, 2023, 8:39am UTC](https://www.thethingsnetwork.org/forum/t/lps8-issue-with-4g/65949/5 "2023-12-22T08:39:54Z")

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