# Multitech Conduit mLinux cannot connect Thething **URL:** \ **Category:** MultiTech Gateways\ **Created:** [August 23, 2019, 6:43am UTC](https://www.thethingsnetwork.org/forum/t/multitech-conduit-mlinux-cannot-connect-thething/29272 "2019-08-23T06:43:10Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![nplelec](https://www.thethingsnetwork.org/forum/user_avatar/www.thethingsnetwork.org/nplelec/32/25844_2.png) [@nplelec](https://www.thethingsnetwork.org/forum/u/nplelec)\ **Post date:** [August 23, 2019, 6:43am UTC](https://www.thethingsnetwork.org/forum/t/multitech-conduit-mlinux-cannot-connect-thething/29272/1 "2019-08-23T06:43:10Z")
Hi, After update mlinux upto 5.0 I cannot connect thething. Thething status is “not connect”. Multitech conduit mlinux return: ////////////////////////////// **Description (from TTN):** **Frequency plan (from TTN): IN\_865\_867** **Is the information correct?** **1) Yes** **2) No** **#? 1** Stopping existing forwarder Stopping ttn-packet-forwarder: start-stop-daemon: warning: failed to kill 1350: No such process killall: mp\_pkt\_fwd: no process killed OK Get up-to-date TTN configuration for packet forwarder installer.sh: line 822: node: command not found Starting ttn-packet-forwarder: OK The installation is now complete. Check the gateway output using: tail -f /var/log/lora-pkt-fwd.log (It might take some minutes for the first output to appear!) Check the gateways last seen status in the TTN console after a few minutes to verify the setup is working correctly /////////////// ---
**Author:** ![BoRRoZ](https://www.thethingsnetwork.org/forum/user_avatar/www.thethingsnetwork.org/borroz/32/44234_2.png) [@BoRRoZ](https://www.thethingsnetwork.org/forum/u/BoRRoZ)\ **Post date:** [August 23, 2019, 6:46am UTC](https://www.thethingsnetwork.org/forum/t/multitech-conduit-mlinux-cannot-connect-thething/29272/2 "2019-08-23T06:46:55Z")
![thething](https://www.thethingsnetwork.org/forum/uploads/default/original/3X/9/8/98f40ac27901bfed84815006eb923b578847afe9.jpeg) ---
**Author:** ![jreiss](https://www.thethingsnetwork.org/forum/user_avatar/www.thethingsnetwork.org/jreiss/32/46529_2.png) [@jreiss](https://www.thethingsnetwork.org/forum/u/jreiss)\ **Post date:** [August 23, 2019, 4:50pm UTC](https://www.thethingsnetwork.org/forum/t/multitech-conduit-mlinux-cannot-connect-thething/29272/3 "2019-08-23T16:50:38Z")
> installer.sh: line 822: node: command not found How was the installer.sh script invoked? What command is on line 822? ---
**Author:** ![nplelec](https://www.thethingsnetwork.org/forum/user_avatar/www.thethingsnetwork.org/nplelec/32/25844_2.png) [@nplelec](https://www.thethingsnetwork.org/forum/u/nplelec)\ **Post date:** [August 24, 2019, 12:36am UTC](https://www.thethingsnetwork.org/forum/t/multitech-conduit-mlinux-cannot-connect-thething/29272/4 "2019-08-24T00:36:28Z")
How was the installer.sh script invoked? -\> sh installler.sh What command is on line 822? -\> line 822: node /opt/lora/merge.js /var/config/lora/ttn\_global\_conf.json /var/config/lora/multitech\_overrides.json /var/config/lora/global\_conf.json ---
**Author:** ![nplelec](https://www.thethingsnetwork.org/forum/user_avatar/www.thethingsnetwork.org/nplelec/32/25844_2.png) [@nplelec](https://www.thethingsnetwork.org/forum/u/nplelec)\ **Post date:** [August 24, 2019, 12:39am UTC](https://www.thethingsnetwork.org/forum/t/multitech-conduit-mlinux-cannot-connect-thething/29272/5 "2019-08-24T00:39:06Z")
I download installer.sh from link: [https://github.com/kersing/multitech-installer/blob/master/installer.sh](https://github.com/kersing/multitech-installer/blob/master/installer.sh) ---
**Author:** ![jreiss](https://www.thethingsnetwork.org/forum/user_avatar/www.thethingsnetwork.org/jreiss/32/46529_2.png) [@jreiss](https://www.thethingsnetwork.org/forum/u/jreiss)\ **Post date:** [August 24, 2019, 1:24am UTC](https://www.thethingsnetwork.org/forum/t/multitech-conduit-mlinux-cannot-connect-thething/29272/6 "2019-08-24T01:24:23Z")
Try sudo? ---
**Author:** ![nplelec](https://www.thethingsnetwork.org/forum/user_avatar/www.thethingsnetwork.org/nplelec/32/25844_2.png) [@nplelec](https://www.thethingsnetwork.org/forum/u/nplelec)\ **Post date:** [August 24, 2019, 1:26am UTC](https://www.thethingsnetwork.org/forum/t/multitech-conduit-mlinux-cannot-connect-thething/29272/7 "2019-08-24T01:26:18Z")
mtcdt:~# sudo installer.sh sudo: installer.sh: command not found ---
**Author:** ![nplelec](https://www.thethingsnetwork.org/forum/user_avatar/www.thethingsnetwork.org/nplelec/32/25844_2.png) [@nplelec](https://www.thethingsnetwork.org/forum/u/nplelec)\ **Post date:** [August 24, 2019, 8:12am UTC](https://www.thethingsnetwork.org/forum/t/multitech-conduit-mlinux-cannot-connect-thething/29272/8 "2019-08-24T08:12:25Z")
mtcdt:~# sudo ./installer.sh Installing TTN Multi Protocol Packet Forwarder Collected errors: - open\_outer: Failed to open package ‘/tmp/mp-packet-forwarder\_3.0.20-r1\_arm926ejste.ipk’: Unrecognized archive format - pkg\_extract\_control\_file\_to\_stream: Failed to extract control.tar.gz from package ‘/tmp/mp-packet-forwarder\_3.0.20-r1\_arm926ejste.ipk’. - pkg\_init\_from\_file: Failed to extract control file from /tmp/mp-packet-forwarder\_3.0.20-r1\_arm926ejste.ipk. Get up-to-date TTN configuration for packet forwarder ./installer.sh: line 822: node: command not found ./installer.sh: line 826: /etc/init.d/ttn-pkt-forwarder: No such file or directory The installation is now complete. Check the gateway output using: tail -f /var/log/lora-pkt-fwd.log (It might take some minutes for the first output to appear!) Check the gateways last seen status in the TTN console after a few minutes to verify the setup is working correctly ---
**Author:** ![kersing](https://www.thethingsnetwork.org/forum/user_avatar/www.thethingsnetwork.org/kersing/32/44777_2.png) [@kersing](https://www.thethingsnetwork.org/forum/u/kersing)\ **Post date:** [August 24, 2019, 8:48am UTC](https://www.thethingsnetwork.org/forum/t/multitech-conduit-mlinux-cannot-connect-thething/29272/9 "2019-08-24T08:48:32Z")
That is all after the upgrade to mlinux 5.0? ---
**Author:** ![jreiss](https://www.thethingsnetwork.org/forum/user_avatar/www.thethingsnetwork.org/jreiss/32/46529_2.png) [@jreiss](https://www.thethingsnetwork.org/forum/u/jreiss)\ **Post date:** [August 24, 2019, 4:17pm UTC](https://www.thethingsnetwork.org/forum/t/multitech-conduit-mlinux-cannot-connect-thething/29272/10 "2019-08-24T16:17:46Z")
Which mlinux image did you build/install? The mlinux-base-image does not include all language support, such as nodejs. The mlinux-factory-image may be required. ---
**Author:** ![nplelec](https://www.thethingsnetwork.org/forum/user_avatar/www.thethingsnetwork.org/nplelec/32/25844_2.png) [@nplelec](https://www.thethingsnetwork.org/forum/u/nplelec)\ **Post date:** [August 26, 2019, 6:50am UTC](https://www.thethingsnetwork.org/forum/t/multitech-conduit-mlinux-cannot-connect-thething/29272/11 "2019-08-26T06:50:49Z")
HI jreiss, Link mlinux: ```auto wget -O uImage.bin http://www.multitech.net/mlinux/images/mtcdt/5.0.0/uImage--4.9.87-r9.2-mtcdt-20190618233259.bin wget -O rootfs.jffs2 http://www.multitech.net/mlinux/images/mtcdt/5.0.0/mlinux-base-image-mtcdt-20190618233259.rootfs.jffs2 ``` ---
**Author:** ![nplelec](https://www.thethingsnetwork.org/forum/user_avatar/www.thethingsnetwork.org/nplelec/32/25844_2.png) [@nplelec](https://www.thethingsnetwork.org/forum/u/nplelec)\ **Post date:** [August 26, 2019, 7:02am UTC](https://www.thethingsnetwork.org/forum/t/multitech-conduit-mlinux-cannot-connect-thething/29272/12 "2019-08-26T07:02:06Z")
Hi Kersing, This is all in my Multitech conduit mlinux. mtcdt:/var/config# ls bluetooth hosts network default lora old dnsmasq.d lora-gateway-bridge ppp hostapd.conf lora-packet-forwarder-usb ssh hostname modprobe.d wpa\_supplicant.conf mtcdt:/var/config/lora# ls global\_conf.json lora-network-server.conf ttn\_global\_conf.json global\_conf\_src lora-network-server.db ttn\_global\_conf.json.new local\_conf.json multitech\_overrides.json mtcdt:/var/config/lora# mtcdt:~# cd /opt mtcdt:/opt# ls lora lora-gateway-bridge lora-packet-forwarder-usb mtcdt:/opt# mtcdt:~# cat /etc/mlinux-version mLinux 5.0.0 Built from branch: HEAD Revision: 479b47ce169dd801a98e17dfe030ad73f40c426d ---
**Author:** ![kersing](https://www.thethingsnetwork.org/forum/user_avatar/www.thethingsnetwork.org/kersing/32/44777_2.png) [@kersing](https://www.thethingsnetwork.org/forum/u/kersing)\ **Post date:** [August 26, 2019, 6:37pm UTC](https://www.thethingsnetwork.org/forum/t/multitech-conduit-mlinux-cannot-connect-thething/29272/13 "2019-08-26T18:37:46Z")
I meant: Are you getting these errors after the upgrade to 5.0 and not before the upgrade? ---
**Author:** ![nplelec](https://www.thethingsnetwork.org/forum/user_avatar/www.thethingsnetwork.org/nplelec/32/25844_2.png) [@nplelec](https://www.thethingsnetwork.org/forum/u/nplelec)\ **Post date:** [August 27, 2019, 12:22am UTC](https://www.thethingsnetwork.org/forum/t/multitech-conduit-mlinux-cannot-connect-thething/29272/14 "2019-08-27T00:22:32Z")
Hi Kersing, I only get error after upgrade to 5.0. Thanks, ---
**Author:** ![nplelec](https://www.thethingsnetwork.org/forum/user_avatar/www.thethingsnetwork.org/nplelec/32/25844_2.png) [@nplelec](https://www.thethingsnetwork.org/forum/u/nplelec)\ **Post date:** [August 27, 2019, 4:23am UTC](https://www.thethingsnetwork.org/forum/t/multitech-conduit-mlinux-cannot-connect-thething/29272/15 "2019-08-27T04:23:21Z")
Hi Kersing, Can i downgrade to old version ? ---
**Author:** ![kersing](https://www.thethingsnetwork.org/forum/user_avatar/www.thethingsnetwork.org/kersing/32/44777_2.png) [@kersing](https://www.thethingsnetwork.org/forum/u/kersing)\ **Post date:** [August 27, 2019, 6:00am UTC](https://www.thethingsnetwork.org/forum/t/multitech-conduit-mlinux-cannot-connect-thething/29272/16 "2019-08-27T06:00:52Z")
I don’t know. I haven’t had time to look at 5.0 yet. I was away on vacation up till yesterday. Check the MultiTech site and if not clear ask in their forum. I’ll look into building the software for 5.0 in the next few weeks when I have some spare time. ---
**Author:** ![nplelec](https://www.thethingsnetwork.org/forum/user_avatar/www.thethingsnetwork.org/nplelec/32/25844_2.png) [@nplelec](https://www.thethingsnetwork.org/forum/u/nplelec)\ **Post date:** [August 27, 2019, 6:04am UTC](https://www.thethingsnetwork.org/forum/t/multitech-conduit-mlinux-cannot-connect-thething/29272/17 "2019-08-27T06:04:59Z")
Hi Kersing, Thank you for your reply. ---
**Author:** ![innovpoint](https://www.thethingsnetwork.org/forum/user_avatar/www.thethingsnetwork.org/innovpoint/32/28260_2.png) [@innovpoint](https://www.thethingsnetwork.org/forum/u/innovpoint)\ **Post date:** [September 4, 2019, 3:48pm UTC](https://www.thethingsnetwork.org/forum/t/multitech-conduit-mlinux-cannot-connect-thething/29272/18 "2019-09-04T15:48:29Z")
Hi, I have the version MTCDTIP-LEU1-266A Firmware 5.0.0-AEP, and now I have 1 button to select : ![image](https://www.thethingsnetwork.org/forum/uploads/default/original/3X/a/e/aeb42fd28d77c5cd2aeba678812d5074d1d5c5f1.png) It’s necessary to install the file “installer.sh” ? My server is offline why ? ---
**Author:** ![kersing](https://www.thethingsnetwork.org/forum/user_avatar/www.thethingsnetwork.org/kersing/32/44777_2.png) [@kersing](https://www.thethingsnetwork.org/forum/u/kersing)\ **Post date:** [September 4, 2019, 4:31pm UTC](https://www.thethingsnetwork.org/forum/t/multitech-conduit-mlinux-cannot-connect-thething/29272/19 "2019-09-04T16:31:28Z")
> It’s necessary to install the file “installer.sh” With 5.0 you should not even try as there seem to be incompatible changes. Once an update is available you have a choice, use the default one which uses udp or use the installer to get a more reliable connection to the backend. ---
**Author:** ![jwijngaard](https://www.thethingsnetwork.org/forum/user_avatar/www.thethingsnetwork.org/jwijngaard/32/35697_2.png) [@jwijngaard](https://www.thethingsnetwork.org/forum/u/jwijngaard)\ **Post date:** [September 7, 2019, 4:42pm UTC](https://www.thethingsnetwork.org/forum/t/multitech-conduit-mlinux-cannot-connect-thething/29272/20 "2019-09-07T16:42:54Z")
Hello After the upgrade my AEP gateway to firmware 5.00 I got all some error message’s from the installer. (You need to run this agian after the upgrade) Somthing shuld missing and he could not find the radio. But after run the installer.sh with “sudo installer.sh” I was going fine and my Multitech Conduit AEP is online with the new firmware. I think that Multitech has take care more about securitie. Jac, maybee change the instruktion. run installer with “sudo installer.sh” [https://www.thethingsnetwork.org/docs/gateways/multitech/](https://www.thethingsnetwork.org/docs/gateways/multitech/) The webgui get a totall redesign Johan [Next page](https://www.thethingsnetwork.org/forum/t/multitech-conduit-mlinux-cannot-connect-thething/29272.md?page=2)