# Need to reboot after idle for a few hours

**URL:** <https://www.thethingsnetwork.org/forum/t/need-to-reboot-after-idle-for-a-few-hours/53184>\
**Category:** TTIG - The Things Indoor Gateway\
**Created:** [November 16, 2021, 4:52am UTC](https://www.thethingsnetwork.org/forum/t/need-to-reboot-after-idle-for-a-few-hours/53184 "2021-11-16T04:52:29Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![ScottPorter](https://www.thethingsnetwork.org/forum/user_avatar/www.thethingsnetwork.org/scottporter/32/35697_2.png) [@ScottPorter](https://www.thethingsnetwork.org/forum/u/ScottPorter)\
**Post date:** [November 16, 2021, 4:52am UTC](https://www.thethingsnetwork.org/forum/t/need-to-reboot-after-idle-for-a-few-hours/53184/1 "2021-11-16T04:52:29Z")

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I’ve been testing a couple of custom end devices sporadically, and have found that the TTN gateway stops responding correctly to the devices after a period of idle time (not sure how long as yet, but some hours). The devices cannot send data with the error EV\_JOIN\_TXCOMPLETE: no JoinAccept). The TTN dashboard shows the device has been seen, but obviously the response to the join request is not getting back to the device. If I unplug and replug the gateway it starts working again as normal. The gateway is warm to the touch, but not hot.

Is this a known issue? Is there another gateway that can be left idle for extended periods and still forward data ok? I’ve thought about adding a smartplug in front of the gateway and just power-cycling it every hour to ensure it’s working.