Hi Lachlan, agree with you that the Laird RG1xx one of the easiest to set up and run - I can usually get an unboxed assembled unit up and running on E’net connection & registered on TTN in under 4 mins…a Wifi unit might take me 5! Until last few months it has been one of my favourites and have deployed many for myself and for clients either directly or by recommendation, not least as also a relatively low cost unit, even if its closed/proprietary and not a flexible/open platform in the way say a RPi or embedded PC/Linux based unit can be. As I’m not much of softie or code hacker latter point doesn’t bother me too much and I don’t have to worry about loading images or mitigating potential (u)SD card reliability issues Support from the Laird team has been good and responsive also and have shared what I hope is useful tech/feature insight that is in part reflected in the GW/Sensor product family.
Interesting to see you have issues with supplied main adapter…that is also a big problem here in the UK - so a heads up for UK users to a deployment problem I have experienced - where EU rules allow suppliers to ship in mains adapters where the pins are not specifically designed for UK traditional 3 Pin socket use.
This is typically as supplied:
Which forces the use of one of these to adapt to UK 3 Pin outlet:
Before deploying to the field I usually soak test configured units for at least a few days - and often 1wk to as much as 1month before pushing out the door.
In the office/lab several may be on test at a time:
Late in the summer I had a problem with a deployment in N.East UK where install kept dropping off line…long story short TL::DR…problem turned out to be plug was vertical mount as usual for mains sockets vs office lab testing horizontal:
It turns out that the sideward/vertical load of weight of plug/adapter combined with differences in contact metal shape and area of the various ‘shaver style’ adapters meant that, esp if combined with slightly bent/deformed main adapter pins as seen in photo, a small amount of ‘creep’ was enough to break mains connection causing unit to go off line…a re-seating and holding with tape solved initial problem but it cost 2 day trip to other end of country with attendant costs and opportunity impact + damage to client confidence to get resolved! Now have to be very careful what type of adapter used for installs…with another ‘suspect site’ due for a visit shortly!
I flagged this a while ago with Laird tech and prod management teams to give them chance to root problem and source alternate supply for future sales - I have highlighted the slip on style adapters such as used by Lorix, Multitech and others, which allows for various territory support inc EU, UK, US & AU with one unit I know they are close to finding a sourcing fix hence posting this caution now, after holding back for several weeks as hopefully they will be offering improvement to market shortly
In the meantime the last 10 or so gateways I have deployed myself & 40-50+ done by/for clients have been other vendors solutions inc reverting again to some RPi derived platforms…
Hopefully Laird will become a ‘favourite’ once more early in the new year…