# Sensecap S2101 Air Temperature & Humidity Sensor setup

**URL:** <https://www.thethingsnetwork.org/forum/t/sensecap-s2101-air-temperature-humidity-sensor-setup/63658>\
**Category:** Hardware\
**Tags:** guide\
**Created:** [June 24, 2023, 9:52pm UTC](https://www.thethingsnetwork.org/forum/t/sensecap-s2101-air-temperature-humidity-sensor-setup/63658 "2023-06-24T21:52:52Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![helium-hei](https://www.thethingsnetwork.org/forum/letter_avatar_proxy/v4/letter/h/22d042/32.png) [@helium-hei](https://www.thethingsnetwork.org/forum/u/helium-hei)\
**Post date:** [June 24, 2023, 9:52pm UTC](https://www.thethingsnetwork.org/forum/t/sensecap-s2101-air-temperature-humidity-sensor-setup/63658/1 "2023-06-24T21:52:53Z")

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I had an Sensecap S2010 Air Temperature & Humidity Sensor setup over at Chirpstack and I’m trying to get it setup over here. I am pretty sure I got all the device information purged from the previous site but, no data is coming in from the sensor on thethings.industries site. Any hints on how to trouble shoot this device and try to get it collecting data on thethings.industries app?

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**Author:** ![kersing](https://www.thethingsnetwork.org/forum/user_avatar/www.thethingsnetwork.org/kersing/32/44777_2.png) [@kersing](https://www.thethingsnetwork.org/forum/u/kersing)\
**Post date:** [June 24, 2023, 10:17pm UTC](https://www.thethingsnetwork.org/forum/t/sensecap-s2101-air-temperature-humidity-sensor-setup/63658/2 "2023-06-24T22:17:58Z")

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Have you reset the device? And is there a gateway within RF range that forwards data to your tehethings.industries instance?

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**Author:** ![helium-hei](https://www.thethingsnetwork.org/forum/letter_avatar_proxy/v4/letter/h/22d042/32.png) [@helium-hei](https://www.thethingsnetwork.org/forum/u/helium-hei)\
**Post date:** [June 24, 2023, 10:23pm UTC](https://www.thethingsnetwork.org/forum/t/sensecap-s2101-air-temperature-humidity-sensor-setup/63658/3 "2023-06-24T22:23:06Z")

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Yes, device has been reset. I used the SenseCap phone app to reset the sensor’s info. I entered al the info on thethings.industies app.

 ![image](https://www.thethingsnetwork.org/forum/uploads/default/original/3X/9/5/952b23a542b9972da1594054a282b1023d958723.jpeg)

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**Author:** ![helium-hei](https://www.thethingsnetwork.org/forum/letter_avatar_proxy/v4/letter/h/22d042/32.png) [@helium-hei](https://www.thethingsnetwork.org/forum/u/helium-hei)\
**Post date:** [June 24, 2023, 10:23pm UTC](https://www.thethingsnetwork.org/forum/t/sensecap-s2101-air-temperature-humidity-sensor-setup/63658/4 "2023-06-24T22:23:56Z")

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I cropped the EUI from the up loaded image

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**Author:** ![helium-hei](https://www.thethingsnetwork.org/forum/letter_avatar_proxy/v4/letter/h/22d042/32.png) [@helium-hei](https://www.thethingsnetwork.org/forum/u/helium-hei)\
**Post date:** [June 24, 2023, 10:25pm UTC](https://www.thethingsnetwork.org/forum/t/sensecap-s2101-air-temperature-humidity-sensor-setup/63658/5 "2023-06-24T22:25:17Z")

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And, there is a “Helium” hotspot about 15 feet away

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**Author:** ![descartes](https://www.thethingsnetwork.org/forum/user_avatar/www.thethingsnetwork.org/descartes/32/47220_2.png) [@descartes](https://www.thethingsnetwork.org/forum/u/descartes)\
**Post date:** [June 24, 2023, 11:09pm UTC](https://www.thethingsnetwork.org/forum/t/sensecap-s2101-air-temperature-humidity-sensor-setup/63658/6 "2023-06-24T23:09:29Z")

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> [@helium-hei](#):
>
> And, there is a “Helium” hotspot about 15 feet away

Helium is a different LoRaWAN network which is not connected to TTN.

You need to have / be near a gateway on TTN.

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**Author:** ![helium-hei](https://www.thethingsnetwork.org/forum/letter_avatar_proxy/v4/letter/h/22d042/32.png) [@helium-hei](https://www.thethingsnetwork.org/forum/u/helium-hei)\
**Post date:** [June 24, 2023, 11:30pm UTC](https://www.thethingsnetwork.org/forum/t/sensecap-s2101-air-temperature-humidity-sensor-setup/63658/7 "2023-06-24T23:30:08Z")

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thanks. I shall delete my things account and move on.

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**Author:** ![helium-hei](https://www.thethingsnetwork.org/forum/letter_avatar_proxy/v4/letter/h/22d042/32.png) [@helium-hei](https://www.thethingsnetwork.org/forum/u/helium-hei)\
**Post date:** [June 25, 2023, 12:15am UTC](https://www.thethingsnetwork.org/forum/t/sensecap-s2101-air-temperature-humidity-sensor-setup/63658/8 "2023-06-25T00:15:57Z")

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There is literally a choice, when setting up the sensor on the Senscap phone app, to choose TheThings Network. But, I now see that you still need the correct hotspot. It’s all good.