# \[solved\]ttn.showStatus() returns empty values

**URL:** <https://www.thethingsnetwork.org/forum/t/solved-ttn-showstatus-returns-empty-values/18565>\
**Category:** How to get started\
**Created:** [October 8, 2018, 2:46pm UTC](https://www.thethingsnetwork.org/forum/t/solved-ttn-showstatus-returns-empty-values/18565 "2018-10-08T14:46:15Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![Pasci94](https://www.thethingsnetwork.org/forum/letter_avatar_proxy/v4/letter/p/cc9497/32.png) [@Pasci94](https://www.thethingsnetwork.org/forum/u/Pasci94)\
**Post date:** [October 8, 2018, 2:46pm UTC](https://www.thethingsnetwork.org/forum/t/solved-ttn-showstatus-returns-empty-values/18565/1 "2018-10-08T14:46:15Z")

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Hi everybody,

I have a little problem. I followed this tutorial: [https://www.thethingsnetwork.org/docs/devices/uno/quick-start.html](https://www.thethingsnetwork.org/docs/devices/uno/quick-start.html) to get the device address of my Feather32u4. But the function ttn.showStatus(); returns only empty values.

```
-- STATUS
EUI: 
Battery: 
AppEUI: 
DevEUI: 

```

Does anybody have an idea what the problem could be? I would be very thankful.

Best wishes  
Pasci

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<div class="post-metadata">

**Author:** ![BoRRoZ](https://www.thethingsnetwork.org/forum/user_avatar/www.thethingsnetwork.org/borroz/32/44234_2.png) [@BoRRoZ](https://www.thethingsnetwork.org/forum/u/BoRRoZ)\
**Post date:** [October 8, 2018, 2:51pm UTC](https://www.thethingsnetwork.org/forum/t/solved-ttn-showstatus-returns-empty-values/18565/2 "2018-10-08T14:51:55Z")

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yes, you are using a code example for the TNN uno. but you seems to use a Feather32U4…

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<div class="post-metadata">

**Author:** ![Pasci94](https://www.thethingsnetwork.org/forum/letter_avatar_proxy/v4/letter/p/cc9497/32.png) [@Pasci94](https://www.thethingsnetwork.org/forum/u/Pasci94)\
**Post date:** [October 8, 2018, 6:20pm UTC](https://www.thethingsnetwork.org/forum/t/solved-ttn-showstatus-returns-empty-values/18565/3 "2018-10-08T18:20:27Z")

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Ahh okay, yes this is true. I’m using a Feather32u. Do you know which changes I need to make or where I can find informations?

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**Author:** ![BoRRoZ](https://www.thethingsnetwork.org/forum/user_avatar/www.thethingsnetwork.org/borroz/32/44234_2.png) [@BoRRoZ](https://www.thethingsnetwork.org/forum/u/BoRRoZ)\
**Post date:** [October 8, 2018, 9:06pm UTC](https://www.thethingsnetwork.org/forum/t/solved-ttn-showstatus-returns-empty-values/18565/4 "2018-10-08T21:06:29Z")

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use search ?

 ![search](https://www.thethingsnetwork.org/forum/uploads/default/original/3X/5/1/51e592944b33c34fae516d2e466005cfb88ea485.jpeg)

> [@Got Adafruit Feather 32u4 LoRa Radio to work and here is how](https://www.thethingsnetwork.org/forum/t/got-adafruit-feather-32u4-lora-radio-to-work-and-here-is-how/6863):
>
> There are a few tips spread over the forum and I want to bring the end-to-end instructions together here on how to get it to work. I still would go for the M0 based Lora for memory and processing power but I like to be able to refer to a true atmel for best support for hooking up any sensor or display based on libraries. What’s great about both is that the communication module and the microcontroller are on one board already. Batterypowerwise I still need to find out how low it can go (below sel…

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**Author:** ![datahive](https://www.thethingsnetwork.org/forum/user_avatar/www.thethingsnetwork.org/datahive/32/20484_2.png) [@datahive](https://www.thethingsnetwork.org/forum/u/datahive)\
**Post date:** [January 29, 2019, 6:13pm UTC](https://www.thethingsnetwork.org/forum/t/solved-ttn-showstatus-returns-empty-values/18565/5 "2019-01-29T18:13:19Z")

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I have the same problem but with The Things Uno. I’m using stock DeviceInfo code from examples ( changed frequPlan)

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<div class="post-metadata">

**Author:** ![BoRRoZ](https://www.thethingsnetwork.org/forum/user_avatar/www.thethingsnetwork.org/borroz/32/44234_2.png) [@BoRRoZ](https://www.thethingsnetwork.org/forum/u/BoRRoZ)\
**Post date:** [January 29, 2019, 10:31pm UTC](https://www.thethingsnetwork.org/forum/t/solved-ttn-showstatus-returns-empty-values/18565/6 "2019-01-29T22:31:49Z")

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what OS do you use  
what arduino IDE version  
are the TTN libs installed  
did you select arduino leonardo  
did you then select a port (different then 1)  
could you upload the sketch without a problem

ok now reset uno (press button on board)  
see if port changed and select that port  
open serial monitor

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<div class="post-metadata">

**Author:** ![datahive](https://www.thethingsnetwork.org/forum/user_avatar/www.thethingsnetwork.org/datahive/32/20484_2.png) [@datahive](https://www.thethingsnetwork.org/forum/u/datahive)\
**Post date:** [January 29, 2019, 11:13pm UTC](https://www.thethingsnetwork.org/forum/t/solved-ttn-showstatus-returns-empty-values/18565/7 "2019-01-29T23:13:10Z")

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OS: Windows 7  
IDE: Arduino 1.8.8  
TNN libs installed: Yes  
Arduino Leonardo selected: Yes  
Current port COM17

The reset button trick worked. Port didn’t change but next time I tried to upload I got a notice that I should press the reset button again “during an upload” … that did it.

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<div class="post-metadata">

**Author:** ![BoRRoZ](https://www.thethingsnetwork.org/forum/user_avatar/www.thethingsnetwork.org/borroz/32/44234_2.png) [@BoRRoZ](https://www.thethingsnetwork.org/forum/u/BoRRoZ)\
**Post date:** [January 30, 2019, 12:42am UTC](https://www.thethingsnetwork.org/forum/t/solved-ttn-showstatus-returns-empty-values/18565/8 "2019-01-30T00:42:26Z")

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