# The NOT CONNECTED / NOT SEEN in console CENTRAL topic part 1

**URL:** <https://www.thethingsnetwork.org/forum/t/the-not-connected-not-seen-in-console-central-topic-part-1/17849>\
**Category:** Gateways\
**Created:** [September 14, 2018, 5:44pm UTC](https://www.thethingsnetwork.org/forum/t/the-not-connected-not-seen-in-console-central-topic-part-1/17849 "2018-09-14T17:44:42Z")\
**Posts on this page:** 1\
**Showing post:** 85

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**Author:** ![snorkman](https://www.thethingsnetwork.org/forum/user_avatar/www.thethingsnetwork.org/snorkman/32/40934_2.png) [@snorkman](https://www.thethingsnetwork.org/forum/u/snorkman)\
**Post date:** [October 21, 2019, 8:23am UTC](https://www.thethingsnetwork.org/forum/t/the-not-connected-not-seen-in-console-central-topic-part-1/17849/85 "2019-10-21T08:23:30Z")

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Good morning everyone,

currently we have 3 gateways that appear as OFFLINE since last Friday. However **packets still arrive** with no issues at all.  
All of them are RAK831 based gateways:

eui-b827ebfffec78bda -\> pointing to US-WEST server  
eui-b827ebfffe6ba540 -\> pointing to US-WEST server  
eui-9cebe8fffe326157 -\> pointing to EU server

I tried issuing _sudo service ttn-gateway restart_ but no luck yet. I also checked the logs of the GWs and no error messages are shown.  
Are these gateways going to be deleted after a certain amount of time even though they work fine?

Any help will be appreciated, have a nice day.

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