# TTIG "not connected" **URL:** \ **Category:** TTIG - The Things Indoor Gateway\ **Created:** [May 10, 2019, 11:53am UTC](https://www.thethingsnetwork.org/forum/t/ttig-not-connected/25892 "2019-05-10T11:53:52Z")\ **Posts on this page:** 20\ **Page:** 8
**Author:** ![arjanvanb](https://www.thethingsnetwork.org/forum/user_avatar/www.thethingsnetwork.org/arjanvanb/32/46626_2.png) [@arjanvanb](https://www.thethingsnetwork.org/forum/u/arjanvanb)\ **Post date:** [June 21, 2020, 10:15am UTC](https://www.thethingsnetwork.org/forum/t/ttig-not-connected/25892/164 "2020-06-21T10:15:45Z")
> [@fcolumbu](#): > > My applications are still reporting traffic through that particular gateway on TTN Console and the stats display on TTN mapper. TTN console never sees gateway traffic. […] I see many similar reports that go back to 2019 but no reports of the actual cause or a solution. Did you see the post above yours? ---
**Author:** ![fcolumbu](https://www.thethingsnetwork.org/forum/user_avatar/www.thethingsnetwork.org/fcolumbu/32/35697_2.png) [@fcolumbu](https://www.thethingsnetwork.org/forum/u/fcolumbu)\ **Post date:** [June 21, 2020, 6:19pm UTC](https://www.thethingsnetwork.org/forum/t/ttig-not-connected/25892/165 "2020-06-21T18:19:35Z")
I do. I am really wondering if there is something here that needs more attention than just the TTN console. Is TTN Mapper just pulling its data from TTN Console via the API? Is the problem related to the new protocol used with the Indoor Gateway? Is it the TTN Console? Is there something that I might have missed that I could do to fix this? Please remember that I saw a similar discussion a year ago so I am really trying to see if I missed something at my end. Any help and advice would be welcome. Thanks. ---
**Author:** ![kersing](https://www.thethingsnetwork.org/forum/user_avatar/www.thethingsnetwork.org/kersing/32/44777_2.png) [@kersing](https://www.thethingsnetwork.org/forum/u/kersing)\ **Post date:** [June 21, 2020, 11:19pm UTC](https://www.thethingsnetwork.org/forum/t/ttig-not-connected/25892/166 "2020-06-21T23:19:51Z")
> [@fcolumbu](#): > > Is there something that I might have missed that I could do to fix this? No there is not. There are known issues with gateway state in the console which are not related to the protocol used to connect the gateway to the back-end. TTN Mapper currently relies on the same data set because querying the status of all known (to TTN Mapper) gateways takes too much time. (Search the forum and you will find messages concerning this.) You can head over to the TTN slack #ops channel and shout out hoping someone will be able to reset whatever isn’t working right. ---
**Author:** ![fcolumbu](https://www.thethingsnetwork.org/forum/user_avatar/www.thethingsnetwork.org/fcolumbu/32/35697_2.png) [@fcolumbu](https://www.thethingsnetwork.org/forum/u/fcolumbu)\ **Post date:** [June 22, 2020, 6:28pm UTC](https://www.thethingsnetwork.org/forum/t/ttig-not-connected/25892/167 "2020-06-22T18:28:41Z")
Thank you for the suggestion. I posted the request. ---
**Author:** ![descartes](https://www.thethingsnetwork.org/forum/user_avatar/www.thethingsnetwork.org/descartes/32/47220_2.png) [@descartes](https://www.thethingsnetwork.org/forum/u/descartes)\ **Post date:** [June 22, 2020, 8:48pm UTC](https://www.thethingsnetwork.org/forum/t/ttig-not-connected/25892/169 "2020-06-22T20:48:48Z")
> [@fcolumbu](#): > > I posted the request. Please do not expect a response - it’s been made clear (above and all over other forum posts) that this is not going to be fixed. ---
**Author:** ![fcolumbu](https://www.thethingsnetwork.org/forum/user_avatar/www.thethingsnetwork.org/fcolumbu/32/35697_2.png) [@fcolumbu](https://www.thethingsnetwork.org/forum/u/fcolumbu)\ **Post date:** [June 22, 2020, 10:22pm UTC](https://www.thethingsnetwork.org/forum/t/ttig-not-connected/25892/170 "2020-06-22T22:22:33Z")
Not going to ever be fixed – Or is the expectation that TTN V3 is the fix? ---
**Author:** ![descartes](https://www.thethingsnetwork.org/forum/user_avatar/www.thethingsnetwork.org/descartes/32/47220_2.png) [@descartes](https://www.thethingsnetwork.org/forum/u/descartes)\ **Post date:** [June 23, 2020, 8:12am UTC](https://www.thethingsnetwork.org/forum/t/ttig-not-connected/25892/171 "2020-06-23T08:12:01Z")
It won’t be broken in v3 but it may be different! ---
**Author:** ![htdvisser](https://www.thethingsnetwork.org/forum/user_avatar/www.thethingsnetwork.org/htdvisser/32/45312_2.png) [@htdvisser](https://www.thethingsnetwork.org/forum/u/htdvisser)\ **Post date:** [June 23, 2020, 8:16am UTC](https://www.thethingsnetwork.org/forum/t/ttig-not-connected/25892/172 "2020-06-23T08:16:04Z")
We have a known issue related to our v2 “NOC” service that sometimes shows online gateways as offline. We are not going to fix this issue. Another known issue is that Basic Station gateways experience websocket timeouts. This is fixed in the new 2.0.4 and 2.0.5 firmware versions that are currently being tested. Maybe @KrishnaIyerEaswaran2 can comment on this. And as @descartes just wrote: in v3 things will be different. ---
**Author:** ![bluejedi](https://www.thethingsnetwork.org/forum/user_avatar/www.thethingsnetwork.org/bluejedi/32/44639_2.png) [@bluejedi](https://www.thethingsnetwork.org/forum/u/bluejedi)\ **Post date:** [June 23, 2020, 8:36am UTC](https://www.thethingsnetwork.org/forum/t/ttig-not-connected/25892/173 "2020-06-23T08:36:11Z")
@htdvisser, @johan It will be nice to have available a brief, easy readable introduction to V3, with a comparison between V2 and V3, so users can get an idea of what V3 will mean for them in practice and what they would need to do to prepare for it. Without having to do a deep dive and read all V3 tech specs first. Does such a document currently exist? ---
**Author:** ![htdvisser](https://www.thethingsnetwork.org/forum/user_avatar/www.thethingsnetwork.org/htdvisser/32/45312_2.png) [@htdvisser](https://www.thethingsnetwork.org/forum/u/htdvisser)\ **Post date:** [June 23, 2020, 9:00am UTC](https://www.thethingsnetwork.org/forum/t/ttig-not-connected/25892/174 "2020-06-23T09:00:59Z")
[https://thethingsstack.io/latest/getting-started/migrating-from-v2/major-changes/](https://thethingsstack.io/latest/getting-started/migrating-from-v2/major-changes/) would be a good place to start. ---
**Author:** ![PA1SDB](https://www.thethingsnetwork.org/forum/user_avatar/www.thethingsnetwork.org/pa1sdb/32/45003_2.png) [@PA1SDB](https://www.thethingsnetwork.org/forum/u/PA1SDB)\ **Post date:** [July 24, 2020, 6:33am UTC](https://www.thethingsnetwork.org/forum/t/ttig-not-connected/25892/175 "2020-07-24T06:33:59Z")
Hello, My eui-58a0cbfffe80294b TTIG-868 disconnects also after one hour, and becomes not visible on TTNmapper. Best reg, Peter ---
**Author:** ![arjanvanb](https://www.thethingsnetwork.org/forum/user_avatar/www.thethingsnetwork.org/arjanvanb/32/46626_2.png) [@arjanvanb](https://www.thethingsnetwork.org/forum/u/arjanvanb)\ **Post date:** [August 18, 2020, 12:46pm UTC](https://www.thethingsnetwork.org/forum/t/ttig-not-connected/25892/189 "2020-08-18T12:46:10Z")
A post was split to a new topic: [Gateway is active, but not shown on community map](https://www.thethingsnetwork.org/forum/t/gateway-is-active-but-not-shown-on-community-map/39308) ---
**Author:** ![epeas](https://www.thethingsnetwork.org/forum/user_avatar/www.thethingsnetwork.org/epeas/32/35697_2.png) [@epeas](https://www.thethingsnetwork.org/forum/u/epeas)\ **Post date:** [September 15, 2020, 2:47pm UTC](https://www.thethingsnetwork.org/forum/t/ttig-not-connected/25892/191 "2020-09-15T14:47:35Z")
Hello, I have exactly the same problem with a TTIG gateway, how could it be solved? This is my serial log: 1970-01-01 00:00:02.150 [SYS:INFO] FSCK found section marker A0 1970-01-01 00:00:02.156 [SYS:INFO] FSCK section A: 22 records, 5960 bytes used, 1018040 bytes free 1970-01-01 00:00:02.622 [SYS:INFO] FSCK section A followed by erased flash - all clear. 1970-01-01 00:00:02.636 [any:INFO] HW pipe bound with fd=0 1970-01-01 00:00:02.638 [any:INFO] AIO registered for HW pipe &aio=0x3ffeea30 1970-01-01 00:00:00.006 [SYS:DEBU] ======= VER ====== 1970-01-01 00:00:00.008 [SYS:DEBU] Station Version 2.0.0(minihub/debug) 1970-01-01 00:00:00.010 [SYS:DEBU] Version Commit e17c5af 1970-01-01 00:00:00.014 [SYS:DEBU] Station Build 2018-12-06 09:30:37 1970-01-01 00:00:00.020 [SYS:DEBU] Firmware Version 2.0.0 1970-01-01 00:00:00.025 [SYS:DEBU] FW Flavor ID semtech0 1970-01-01 00:00:00.031 [SYS:DEBU] Model minihub 1970-01-01 00:00:00.036 [SYS:DEBU] ======= SYS ====== 1970-01-01 00:00:00.041 [SYS:DEBU] CPU Freq 80 / 80000000 / 80000000 1970-01-01 00:00:00.049 [SYS:DEBU] Random Number 1565773158 1970-01-01 00:00:00.053 [SYS:DEBU] Reset cause 0 1970-01-01 00:00:00.058 [SYS:DEBU] Booting USER\_BIN 1 1970-01-01 00:00:00.063 [SYS:DEBU] FW start addr 0x00001000 1970-01-01 00:00:00.069 [SYS:DEBU] SDK version 2.0-dev(9ec59b5) 1970-01-01 00:00:00.075 [SYS:DEBU] Free Heap Startup 56160 bytes 1970-01-01 00:00:00.081 [SYS:DEBU] ======= MFG ====== 1970-01-01 00:00:00.086 [SYS:DEBU] SN TBMH100915003682 1970-01-01 00:00:00.092 [SYS:DEBU] MTIME 2020-04-24 09:48:49 1970-01-01 00:00:00.098 [SYS:DEBU] PERSO\_HASH 0xf22aa5bf 1970-01-01 00:00:00.108 [SYS:DEBU] AP\_PW 9FD3oqHn 1970-01-01 00:00:00.110 [SYS:DEBU] AP MAC 58:A0:CB:80:31:72 1970-01-01 00:00:00.115 [SYS:DEBU] EUI 58-A0-CB-FF-FE-80-31-72 1970-01-01 00:00:00.122 [SYS:DEBU] STA MAC DC:4F:22:64:89:5B 1970-01-01 00:00:00.128 [SYS:DEBU] ======= CRD ====== 1970-01-01 00:00:00.136 [SYS:DEBU] [cups] auth=3 -\> [https://mh.sm.tc:7007](https://mh.sm.tc:7007) 1970-01-01 00:00:00.140 [SYS:DEBU] type=0 -\> /s2/cups.trust 1970-01-01 00:00:00.145 [SYS:DEBU] type=2 -\> /s2/cups.key 1970-01-01 00:00:00.152 [SYS:DEBU] [cups-bak] - not available 1970-01-01 00:00:00.159 [SYS:DEBU] [cups-boot] auth=3 -\> [https://mh.sm.tc:7007](https://mh.sm.tc:7007) 1970-01-01 00:00:00.168 [SYS:DEBU] type=0 -\> /s2/cups-boot.trust 1970-01-01 00:00:00.170 [SYS:DEBU] type=2 -\> /s2/cups-boot.key 1970-01-01 00:00:00.176 [SYS:DEBU] [tc] - not available 1970-01-01 00:00:00.181 [SYS:DEBU] [tc-bak] - not available 1970-01-01 00:00:00.187 [SYS:DEBU] [tc-boot] - not available 1970-01-01 00:00:00.190 [SYS:DEBU] ======= MEM ====== data : 0x3ffe8000 ~ 0x3ffe8cd8, len: 3288 rodata: 0x3ffe8ce0 ~ 0x3ffe8f70, len: 656 bss : 0x3ffe8f70 ~ 0x3fff0420, len: 29872 heap : 0x3fff0420 ~ 0x40000000, len: 64480 1970-01-01 00:00:00.210 [SYS:DEBU] ================== 1970-01-01 00:00:00.221 [SYS:DEBU] Start WiFi Scan 1970-01-01 00:00:01.215 [SYS:DEBU] Free Heap: 55432 (min=55056) wifi=0 mh=1 cups=0 tc=0 1970-01-01 00:00:02.218 [SYS:DEBU] Free Heap: 55240 (min=55056) wifi=0 mh=1 cups=0 tc=0 scandone 1970-01-01 00:00:02.646 [SYS:DEBU] mh\_scanDoneCB: status=0 1970-01-01 00:00:02.648 [SYS:DEBU] SSID | CH @ RSSI | auth | b/g/n | wps 1970-01-01 00:00:02.650 [SYS:DEBU] EPEAS | ch-01@-72 dBm | auth=3 | 1/1/1 | 0 1970-01-01 00:00:02.657 [SYS:DEBU] EPEAS\_GUEST | ch-01@-72 dBm | auth=3 | 1/1/1 | 0 1970-01-01 00:00:02.665 [SYS:DEBU] Proximus-Home-6AC0 | ch-01@-83 dBm | auth=3 | 1/1/1 | 1 1970-01-01 00:00:02.673 [SYS:DEBU] Proximus Public Wi-Fi | ch-01@-81 dBm | auth=0 | 1/1/1 | 0 1970-01-01 00:00:02.682 [SYS:DEBU] Things-Gateway-001EC03B4145 | ch-06@-40 dBm | auth=3 | 1/1/1 | 0 1970-01-01 00:00:02.690 [SYS:DEBU] EPEAS | ch-11@-57 dBm | auth=3 | 1/1/1 | 0 1970-01-01 00:00:02.699 [SYS:DEBU] EPEAS\_GUEST | ch-11@-56 dBm | auth=3 | 1/1/1 | 0 1970-01-01 00:00:03.221 [SYS:DEBU] Free Heap: 55816 (min=55016) wifi=0 mh=2 cups=0 tc=0 1970-01-01 00:00:03.224 [SYS:DEBU] WiFi connecting to ‘EPEAS\_GUEST’ 1970-01-01 00:00:03.226 [SYS:DEBU] Setting up hostname: MiniHub-803172 1970-01-01 00:00:03.231 [SYS:INFO] DHCP is not started. Starting it… 1970-01-01 00:00:04.224 [SYS:DEBU] Free Heap: 55816 (min=55016) wifi=1 mh=3 cups=0 tc=0 1970-01-01 00:00:05.227 [SYS:DEBU] Free Heap: 55816 (min=55016) wifi=1 mh=3 cups=0 tc=0 scandone state: 0 -\> 2 (b0) state: 2 -\> 3 (0) state: 3 -\> 5 (10) add 0 aid 5 pm open phy\_2,type:2 0 0 cnt connected with EPEAS\_GUEST, channel 11 dhcp client start… 1970-01-01 00:00:06.230 [SYS:DEBU] Free Heap: 54800 (min=53288) wifi=1 mh=3 cups=0 tc=0 ip:172.16.30.10,mask:255.255.255.0,gw:172.16.30.1 1970-01-01 00:00:07.234 [SYS:DEBU] Free Heap: 54800 (min=53288) wifi=5 mh=3 cups=0 tc=0 1970-01-01 00:00:07.244 [CUP:INFO] Stopping TC and starting CUPS 1970-01-01 00:00:07.246 [CUP:INFO] Starting a CUPS session 1970-01-01 00:00:07.254 [CUP:INFO] Connecting to CUPS … [https://mh.sm.tc:7007](https://mh.sm.tc:7007) (try #1) 1970-01-01 00:00:07.265 [any:INFO] cert. version : 1 serial number : 01 issuer name : CN=Root CA, OU=TrackCentral (ez5Cj0eN), [O=TrackNet.io](http://O=TrackNet.io), C=CH subject name : CN=Root CA, OU=TrackCentral (ez5Cj0eN), [O=TrackNet.io](http://O=TrackNet.io), C=CH issued on : 2018-11-22 10:23:38 expires on : 2024-11-20 10:23:38 signed using : ECDSA with SHA256 EC key size : 256 bits 1970-01-01 00:00:07.291 [AIO:INFO] cups has no cert configured - running server auth and client auth with token 1970-01-01 00:00:07.349 [CUP:VERB] Retrieving update-info from CUPS [https://mh.sm.tc:7007](https://mh.sm.tc:7007)… 1970-01-01 00:00:13.892 [SYS:DEBU] Free Heap: 26152 (min=26152) wifi=5 mh=7 cups=1 tc=0 1970-01-01 00:00:14.897 [SYS:DEBU] Free Heap: 32888 (min=25936) wifi=5 mh=7 cups=1 tc=0 1970-01-01 00:00:15.901 [SYS:DEBU] Free Heap: 32888 (min=25936) wifi=5 mh=7 cups=1 tc=0 1970-01-01 00:00:16.905 [SYS:DEBU] Free Heap: 32888 (min=25936) wifi=5 mh=7 cups=1 tc=0 1970-01-01 00:00:17.909 [SYS:DEBU] Free Heap: 32888 (min=25936) wifi=5 mh=7 cups=1 tc=0 1970-01-01 00:00:18.912 [SYS:DEBU] Free Heap: 32888 (min=25936) wifi=5 mh=7 cups=1 tc=0 1970-01-01 00:00:19.916 [SYS:DEBU] Free Heap: 32888 (min=25936) wifi=5 mh=7 cups=1 tc=0 1970-01-01 00:00:20.920 [SYS:DEBU] Free Heap: 32888 (min=25936) wifi=5 mh=7 cups=1 tc=0 1970-01-01 00:00:21.924 [SYS:DEBU] Free Heap: 32888 (min=25936) wifi=5 mh=7 cups=1 tc=0 1970-01-01 00:00:22.928 [SYS:DEBU] Free Heap: 32888 (min=25936) wifi=5 mh=7 cups=1 tc=0 1970-01-01 00:00:23.932 [SYS:DEBU] Free Heap: 32888 (min=25936) wifi=5 mh=7 cups=1 tc=0 1970-01-01 00:00:24.936 [SYS:DEBU] Free Heap: 32888 (min=25936) wifi=5 mh=7 cups=1 tc=0 1970-01-01 00:00:25.941 [SYS:DEBU] Free Heap: 32888 (min=25936) wifi=5 mh=7 cups=1 tc=0 1970-01-01 00:00:26.945 [SYS:DEBU] Free Heap: 32888 (min=25936) wifi=5 mh=7 cups=1 tc=0 1970-01-01 00:00:27.949 [SYS:DEBU] Free Heap: 32888 (min=25936) wifi=5 mh=7 cups=1 tc=0 1970-01-01 00:00:28.953 [SYS:DEBU] Free Heap: 32888 (min=25936) wifi=5 mh=7 cups=1 tc=0 1970-01-01 00:00:29.958 [SYS:DEBU] Free Heap: 32888 (min=25936) wifi=5 mh=7 cups=1 tc=0 1970-01-01 00:00:30.962 [SYS:DEBU] Free Heap: 32888 (min=25936) wifi=5 mh=7 cups=1 tc=0 1970-01-01 00:00:31.965 [SYS:DEBU] Free Heap: 32888 (min=25936) wifi=5 mh=7 cups=1 tc=0 1970-01-01 00:00:32.969 [SYS:DEBU] Free Heap: 32888 (min=25936) wifi=5 mh=7 cups=1 tc=0 1970-01-01 00:00:33.973 [SYS:DEBU] Free Heap: 32888 (min=25936) wifi=5 mh=7 cups=1 tc=0 1970-01-01 00:00:34.977 [SYS:DEBU] Free Heap: 32888 (min=25936) wifi=5 mh=7 cups=1 tc=0 1970-01-01 00:00:35.981 [SYS:DEBU] Free Heap: 32888 (min=25936) wifi=5 mh=7 cups=1 tc=0 1970-01-01 00:00:36.985 [SYS:DEBU] Free Heap: 32888 (min=25936) wifi=5 mh=7 cups=1 tc=0 1970-01-01 00:00:37.989 [SYS:DEBU] Free Heap: 32888 (min=25936) wifi=5 mh=7 cups=1 tc=0 1970-01-01 00:00:38.998 [SYS:DEBU] Free Heap: 32888 (min=25936) wifi=5 mh=7 cups=1 tc=0 1970-01-01 00:00:40.002 [SYS:DEBU] Free Heap: 32888 (min=25936) wifi=5 mh=7 cups=1 tc=0 1970-01-01 00:00:41.006 [SYS:DEBU] Free Heap: 32888 (min=25936) wifi=5 mh=7 cups=1 tc=0 1970-01-01 00:00:42.010 [SYS:DEBU] Free Heap: 32888 (min=25936) wifi=5 mh=7 cups=1 tc=0 1970-01-01 00:00:43.014 [SYS:DEBU] Free Heap: 32888 (min=25936) wifi=5 mh=7 cups=1 tc=0 1970-01-01 00:00:44.018 [SYS:DEBU] Free Heap: 32888 (min=25936) wifi=5 mh=7 cups=1 tc=0 1970-01-01 00:00:45.022 [SYS:DEBU] Free Heap: 32888 (min=25936) wifi=5 mh=7 cups=1 tc=0 1970-01-01 00:00:46.026 [SYS:DEBU] Free Heap: 32888 (min=25936) wifi=5 mh=7 cups=1 tc=0 1970-01-01 00:00:47.030 [SYS:DEBU] Free Heap: 32888 (min=25936) wifi=5 mh=7 cups=1 tc=0 1970-01-01 00:00:48.034 [SYS:DEBU] Free Heap: 32888 (min=25936) wifi=5 mh=7 cups=1 tc=0 1970-01-01 00:00:49.038 [SYS:DEBU] Free Heap: 32888 (min=25936) wifi=5 mh=7 cups=1 tc=0 1970-01-01 00:00:50.041 [SYS:DEBU] Free Heap: 32888 (min=25936) wifi=5 mh=7 cups=1 tc=0 1970-01-01 00:00:51.045 [SYS:DEBU] Free Heap: 32888 (min=25936) wifi=5 mh=7 cups=1 tc=0 1970-01-01 00:00:52.049 [SYS:DEBU] Free Heap: 32888 (min=25936) wifi=5 mh=7 cups=1 tc=0 1970-01-01 00:00:53.054 [SYS:DEBU] Free Heap: 32888 (min=25936) wifi=5 mh=7 cups=1 tc=0 1970-01-01 00:00:54.058 [SYS:DEBU] Free Heap: 32888 (min=25936) wifi=5 mh=7 cups=1 tc=0 1970-01-01 00:00:55.061 [SYS:DEBU] Free Heap: 32888 (min=25936) wifi=5 mh=7 cups=1 tc=0 1970-01-01 00:00:56.065 [SYS:DEBU] Free Heap: 32888 (min=25936) wifi=5 mh=7 cups=1 tc=0 1970-01-01 00:00:57.071 [SYS:DEBU] Free Heap: 32888 (min=25936) wifi=5 mh=7 cups=1 tc=0 1970-01-01 00:00:58.075 [SYS:DEBU] Free Heap: 32888 (min=25936) wifi=5 mh=7 cups=1 tc=0 1970-01-01 00:00:59.079 [SYS:DEBU] Free Heap: 32888 (min=25936) wifi=5 mh=7 cups=1 tc=0 1970-01-01 00:01:00.083 [SYS:DEBU] Free Heap: 32888 (min=25936) wifi=5 mh=7 cups=1 tc=0 1970-01-01 00:01:01.087 [SYS:DEBU] Free Heap: 32888 (min=25936) wifi=5 mh=7 cups=1 tc=0 1970-01-01 00:01:02.091 [SYS:DEBU] Free Heap: 32888 (min=25936) wifi=5 mh=7 cups=1 tc=0 1970-01-01 00:01:03.095 [SYS:DEBU] Free Heap: 32888 (min=25936) wifi=5 mh=7 cups=1 tc=0 1970-01-01 00:01:04.099 [SYS:DEBU] Free Heap: 32888 (min=25936) wifi=5 mh=7 cups=1 tc=0 1970-01-01 00:01:05.103 [SYS:DEBU] Free Heap: 32888 (min=25936) wifi=5 mh=7 cups=1 tc=0 1970-01-01 00:01:06.107 [SYS:DEBU] Free Heap: 32888 (min=25936) wifi=5 mh=7 cups=1 tc=0 1970-01-01 00:01:07.111 [SYS:DEBU] Free Heap: 32888 (min=25936) wifi=5 mh=7 cups=1 tc=0 1970-01-01 00:01:07.348 [CUP:ERRO] CUPS timed out 1970-01-01 00:01:07.355 [SYS:INFO] sys\_inState - Ignoring state transition: 5 1970-01-01 00:01:07.358 [CUP:INFO] Interaction with CUPS failed - retrying in 1m 1970-01-01 00:01:07.360 [TCE:INFO] Starting TC engine 1970-01-01 00:01:07.365 [TCE:ERRO] No TC URI configured 1970-01-01 00:01:07.376 [TCE:INFO] INFOS reconnect backoff 0s (retry 0) 1970-01-01 00:01:07.379 [TCE:ERRO] No TC URI configured 1970-01-01 00:01:07.381 [TCE:INFO] INFOS reconnect backoff 10s (retry 1) 1970-01-01 00:01:08.115 [SYS:DEBU] Free Heap: 47704 (min=25936) wifi=5 mh=7 cups=-3 tc=6 1970-01-01 00:01:09.118 [SYS:DEBU] Free Heap: 47704 (min=25936) wifi=5 mh=7 cups=-3 tc=6 1970-01-01 00:01:10.121 [SYS:DEBU] Free Heap: 47704 (min=25936) wifi=5 mh=7 cups=-3 tc=6 1970-01-01 00:01:11.130 [SYS:DEBU] Free Heap: 47704 (min=25936) wifi=5 mh=7 cups=-3 tc=6 1970-01-01 00:01:12.134 [SYS:DEBU] Free Heap: 47704 (min=25936) wifi=5 mh=7 cups=-3 tc=6 1970-01-01 00:01:13.137 [SYS:DEBU] Free Heap: 47704 (min=25936) wifi=5 mh=7 cups=-3 tc=6 1970-01-01 00:01:14.140 [SYS:DEBU] Free Heap: 47704 (min=25936) wifi=5 mh=7 cups=-3 tc=6 1970-01-01 00:01:15.144 [SYS:DEBU] Free Heap: 47704 (min=25936) wifi=5 mh=7 cups=-3 tc=6 1970-01-01 00:01:16.147 [SYS:DEBU] Free Heap: 47704 (min=25936) wifi=5 mh=7 cups=-3 tc=6 1970-01-01 00:01:17.151 [SYS:DEBU] Free Heap: 47704 (min=25936) wifi=5 mh=7 cups=-3 tc=6 1970-01-01 00:01:17.382 [TCE:ERRO] No TC URI configured 1970-01-01 00:01:17.384 [TCE:INFO] INFOS reconnect backoff 20s (retry 2) 1970-01-01 00:01:18.154 [SYS:DEBU] Free Heap: 47704 (min=25936) wifi=5 mh=7 cups=-3 tc=6 Thanks ---
**Author:** ![descartes](https://www.thethingsnetwork.org/forum/user_avatar/www.thethingsnetwork.org/descartes/32/47220_2.png) [@descartes](https://www.thethingsnetwork.org/forum/u/descartes)\ **Post date:** [September 15, 2020, 3:12pm UTC](https://www.thethingsnetwork.org/forum/t/ttig-not-connected/25892/192 "2020-09-15T15:12:23Z")
I haven’t put a serial output on mine, but I would expect the date & time to be correct if it was on WiFi. But you should also consider: > [@TTN V2 Console not working properly all the time](https://www.thethingsnetwork.org/forum/t/ttn-console-not-working-properly-all-the-time-console-gateway-not-connected-no-traffic-application-no-data/37915): > > The TTN Console is not working properly all the time The following issues can manifest: Gateway is shown in TTN Console as ‘not connected’ or e.g. ‘last seen 1 days ago’ while the gateway is actually connected. The disadvantage of this is that the TTN Console gateway status is unreliable and that the gateway Traffic cannot be monitored in the console. TTN Console shows no Data for an application and/or its devices, while the application actually does receive data from devices. The disadv… ---
**Author:** ![CarbonCounter](https://www.thethingsnetwork.org/forum/user_avatar/www.thethingsnetwork.org/carboncounter/32/44565_2.png) [@CarbonCounter](https://www.thethingsnetwork.org/forum/u/CarbonCounter)\ **Post date:** [November 12, 2020, 9:12pm UTC](https://www.thethingsnetwork.org/forum/t/ttig-not-connected/25892/193 "2020-11-12T21:12:11Z")
I have a gateway that is forwarding packet with a status not connected. eui-e58a0cbfffe8027d [http://noc.thethingsnetwork.org:8085/api/v2/gateways/eui-e58a0cbfffe8027d](http://noc.thethingsnetwork.org:8085/api/v2/gateways/eui-e58a0cbfffe8027d) returns message {“error”:“status not found”,“message”:“status not found”,“code”:5} The SSL cert on the checking link has probably expired. I deleted the http(s) and have information from a Gateway that has status not connected. [http://noc.thethingsnetwork.org:8085/api/v2/gateways/eui-58a0cbfffe8027c4](http://noc.thethingsnetwork.org:8085/api/v2/gateways/eui-58a0cbfffe8027c4) provides information {“timestamp”:“2020-11-12T06:20:44.929881175Z”,“location”:{},“frequency\_plan”:“EU\_863\_870”,“platform”:“minihub - Firmware 2.0.0 - Protocol 2”,“gps”:{},“time”:“1605162044929881175”} The failure of gateways correctly register is frustrating as am making R&D with a view to large roll-out of LoRaWAN devices and replacing traditional modem comms in both water data loggers and electric meters. ---
**Author:** ![kersing](https://www.thethingsnetwork.org/forum/user_avatar/www.thethingsnetwork.org/kersing/32/44777_2.png) [@kersing](https://www.thethingsnetwork.org/forum/u/kersing)\ **Post date:** [November 12, 2020, 10:18pm UTC](https://www.thethingsnetwork.org/forum/t/ttig-not-connected/25892/194 "2020-11-12T22:18:06Z")
> [@CarbonCounter](#): > > eui-e58a0cbfffe8027d Is that EUI a typo? There shouldn’t be an ‘e’ in front of the 58. Did you use the right eui while registering? ---
**Author:** ![CarbonCounter](https://www.thethingsnetwork.org/forum/user_avatar/www.thethingsnetwork.org/carboncounter/32/44565_2.png) [@CarbonCounter](https://www.thethingsnetwork.org/forum/u/CarbonCounter)\ **Post date:** [November 14, 2020, 12:05pm UTC](https://www.thethingsnetwork.org/forum/t/ttig-not-connected/25892/195 "2020-11-14T12:05:09Z")
Definitely a typo. ![indoor gateways gateways Nov 2020](https://www.thethingsnetwork.org/forum/uploads/default/original/3X/1/2/12a8c982d85c1fb84582d9801f6c70268310aaaf.png) ![indoor gateways gateways Nov 2020](https://www.thethingsnetwork.org/forum/uploads/default/original/3X/1/2/12a8c982d85c1fb84582d9801f6c70268310aaaf.png) ---
**Author:** ![CarbonCounter](https://www.thethingsnetwork.org/forum/user_avatar/www.thethingsnetwork.org/carboncounter/32/44565_2.png) [@CarbonCounter](https://www.thethingsnetwork.org/forum/u/CarbonCounter)\ **Post date:** [November 14, 2020, 12:06pm UTC](https://www.thethingsnetwork.org/forum/t/ttig-not-connected/25892/196 "2020-11-14T12:06:17Z")
2 out of 4 gateways not registered on the Things Network (although sending data packets) ---
**Author:** ![kersing](https://www.thethingsnetwork.org/forum/user_avatar/www.thethingsnetwork.org/kersing/32/44777_2.png) [@kersing](https://www.thethingsnetwork.org/forum/u/kersing)\ **Post date:** [November 14, 2020, 12:38pm UTC](https://www.thethingsnetwork.org/forum/t/ttig-not-connected/25892/197 "2020-11-14T12:38:54Z")
If the gateways are forwarding packets you might have encountered the issue that the console does not always correctly reflect the gateway connection state. Another option is a typo in the EUI when registering it. Unregistered gateways will forward data. For instance your Washington2 gateway id doesn’t look right. ---
**Author:** ![nowiresfil](https://www.thethingsnetwork.org/forum/user_avatar/www.thethingsnetwork.org/nowiresfil/32/35697_2.png) [@nowiresfil](https://www.thethingsnetwork.org/forum/u/nowiresfil)\ **Post date:** [November 30, 2020, 5:23am UTC](https://www.thethingsnetwork.org/forum/t/ttig-not-connected/25892/198 "2020-11-30T05:23:15Z")
I have TTIG AU915 and having similar issues. Have noticed its dashboard status turns to “not connected” after 1 hour of hearing no node uplinks/received messages ![image](https://www.thethingsnetwork.org/forum/uploads/default/original/3X/9/b/9b0c29b2176f281defeecef8aef50a7aee610171.png) If I power cycle, it shows connected for 1hr but then reverts to “not connected” ![image](https://www.thethingsnetwork.org/forum/uploads/default/original/3X/1/5/15db573608d0fcb760a6bd3e2867cc2725200deb.png) Other brand gateways I operate, uplink a periodic ‘stats’ message which keeps the connection alive regardless of whether nodes are uplinking. Is this a solution for TTIG? Cheers,ƒil [Previous page](https://www.thethingsnetwork.org/forum/t/ttig-not-connected/25892.md?page=7) [Next page](https://www.thethingsnetwork.org/forum/t/ttig-not-connected/25892.md?page=9)