About 5 mins after @iot_eric 's post I checked mine and all 4 active TTIG’s showed connected in main console. Opened each GW page individually and each had ‘last seen’ updating…but after abut 10mins 2 of the 4 stopped updating and last seen increased to point where they were both last seen >11mins…had to shut down PC at that point and go do other stuff for a while and just back online briefly to check and all 4 again showing connected in console and individually…something may have happened for a short while but cant tell what or for how long from here. All looks ok for now, just pinged each node with traffic and captured fine. Connected into eu router/backend as UK based. Will check again in morning and report (only) if I see further problems…
I add a “me too” here: I had an apparent stop but is again connected. I did nothing.
Ditto, ours TTIG connection has died within the last 12hrs … (RAK gateway still ticking away fine)
Do we have support contact details?
Same here, my TTIG-915 (US) has been now down for 6 hours.
Last time this happened, 4 days ago, I messaged Krishna at TTI directly.
He confirmed there was a problem with the “bridge”, then fixed it.
Here’s the post from Krishna regarding previous issues about the bridge.
https://www.thethingsnetwork.org/forum/t/ttig-the-things-indoor-gateway/22049/390
Here in Boston, USA, I have a TTN kickstarter gateway that is connected and a TTIG on the same network that is not connected… last seen 22 hours ago.
I’m experiencing the same behavior since May 9. I leave the behavior presented on my side in the TTIG general topic:
Cheers,
Maria C.
Hey Everyone,
It’s kinda late here (and I’m at a Hackathon) but I’ll try to see if I can check if there’s an issue. My test US Gateway and a few others that I know of seem to be connected.
For those having issues, can you please add the EUI of your gateways for debugging?
Thanks,
Krishna
Krishna,
My TTIG EUI is eui-58a0cbfffe8002bc
It has been offline for 5 days but is now powered off.
Unfortunately I will not be able to try to put it back online until the end of next week.
Good luck with a resolution of this issue.
Jerry
Here’s mine: eui-58a0cbfffe800298
eui-58a0cbfffe800344
Same issue TTIG: eui-58a0cbfffe800273 …
eui-58a0cbfffe800399
eui-58a0cbfffe80036e
eui-58a0cbfffe8003aa
eui-58a0cbfffe80033f
eui-58a0cbfffe800342
Alright. So all of them should be back online now. Seems like I needed to restart a backend service as some of them were not able to connect.
I’ll add more redundancy this week to prevent instances like this where some gateways are not able to connect .
Thanks for reporting.
Also, if your gateway is still not online (but make sure your internet works first), please ping me your eui and I’ll look at it.
Awesome, thank you! We were back online this morning when I woke up and checked.
Much appreciated!
Here, worked! thank’s
worked for me! both back online
Hi, I am also getting the same problem today for eui-a84041181d51ffff gateway.
I rebooted, checked internet connectivity, firmware version etc - everything looks correct. Can you please help??
Thanks, Ioannis