# TTIG packetlosses

**URL:** <https://www.thethingsnetwork.org/forum/t/ttig-packetlosses/28222>\
**Category:** TTIG - The Things Indoor Gateway\
**Created:** [July 18, 2019, 5:47pm UTC](https://www.thethingsnetwork.org/forum/t/ttig-packetlosses/28222 "2019-07-18T17:47:17Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Wimfish](https://www.thethingsnetwork.org/forum/user_avatar/www.thethingsnetwork.org/wimfish/32/27375_2.png) [@Wimfish](https://www.thethingsnetwork.org/forum/u/Wimfish)\
**Post date:** [July 18, 2019, 5:47pm UTC](https://www.thethingsnetwork.org/forum/t/ttig-packetlosses/28222/1 "2019-07-18T17:47:17Z")

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Hey Guys,  
I am having a TTIG and just one node that doesn’t post a lot,  
like once every few hours.  
It seems that the connection of TTIG to TTN gets lost or something.  
I don’t know how it’s possible, but i have a lot of packet losses in this communication.  
And strangely after i send a few packets with shorter time interval the packets seem to be coming through.  
known issue? Any help anybody?  
Should i update the FW?

Thanks,

Wim

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**Author:** ![kersing](https://www.thethingsnetwork.org/forum/user_avatar/www.thethingsnetwork.org/kersing/32/44777_2.png) [@kersing](https://www.thethingsnetwork.org/forum/u/kersing)\
**Post date:** [July 18, 2019, 6:24pm UTC](https://www.thethingsnetwork.org/forum/t/ttig-packetlosses/28222/2 "2019-07-18T18:24:13Z")

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Have you considered reading the generic TTIG thread in stead of asking? If you do you would find [this message](https://www.thethingsnetwork.org/forum/t/ttig-the-things-indoor-gateway/22049/678) regarding connection behavior.

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**Author:** ![Wimfish](https://www.thethingsnetwork.org/forum/user_avatar/www.thethingsnetwork.org/wimfish/32/27375_2.png) [@Wimfish](https://www.thethingsnetwork.org/forum/u/Wimfish)\
**Post date:** [July 19, 2019, 11:02am UTC](https://www.thethingsnetwork.org/forum/t/ttig-packetlosses/28222/3 "2019-07-19T11:02:13Z")

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Thanks for the input, no i didn’t read that so far 🙂

but the problem is that my gateway simply doesn’t push the message to the server,  
not even after connecting as a retry.  
the packet is simply lost… shouldn’t that gateway buffer the packet it recieves, connect to websocket, and send it?  
I have one of the earliest models, could that be the problem?

thanks

Wim

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**Author:** ![wrldtvlr](https://www.thethingsnetwork.org/forum/user_avatar/www.thethingsnetwork.org/wrldtvlr/32/35697_2.png) [@wrldtvlr](https://www.thethingsnetwork.org/forum/u/wrldtvlr)\
**Post date:** [July 19, 2019, 12:37pm UTC](https://www.thethingsnetwork.org/forum/t/ttig-packetlosses/28222/4 "2019-07-19T12:37:39Z")

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I noticed the same behavior. I’m considering setting up a small Lora device that periodically sends a “keep alive” transmission to keep the gateway connected.

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**Author:** ![Wimfish](https://www.thethingsnetwork.org/forum/user_avatar/www.thethingsnetwork.org/wimfish/32/27375_2.png) [@Wimfish](https://www.thethingsnetwork.org/forum/u/Wimfish)\
**Post date:** [July 19, 2019, 12:49pm UTC](https://www.thethingsnetwork.org/forum/t/ttig-packetlosses/28222/5 "2019-07-19T12:49:32Z")

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if this is true, this is a design flaw in my opinion.  
it’s not because you are not connected to WS that the gateway couldn’t buffer that packet.

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**Author:** ![Wimfish](https://www.thethingsnetwork.org/forum/user_avatar/www.thethingsnetwork.org/wimfish/32/27375_2.png) [@Wimfish](https://www.thethingsnetwork.org/forum/u/Wimfish)\
**Post date:** [July 20, 2019, 7:40am UTC](https://www.thethingsnetwork.org/forum/t/ttig-packetlosses/28222/6 "2019-07-20T07:40:15Z")

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ok people of TTN, is it possible to either adapt this gateway to buffer a message or to pay you guys to keep that WS open?

thanks,

Wim