# TTIGs Report Not Connected in TTN Console **URL:** \ **Category:** TTIG - The Things Indoor Gateway\ **Created:** [July 28, 2019, 4:20pm UTC](https://www.thethingsnetwork.org/forum/t/ttigs-report-not-connected-in-ttn-console/28511 "2019-07-28T16:20:01Z")\ **Posts on this page:** 1\ **Showing post:** 6
**Author:** ![Naia](https://www.thethingsnetwork.org/forum/user_avatar/www.thethingsnetwork.org/naia/32/45415_2.png) [@Naia](https://www.thethingsnetwork.org/forum/u/Naia)\ **Post date:** [July 28, 2019, 6:29pm UTC](https://www.thethingsnetwork.org/forum/t/ttigs-report-not-connected-in-ttn-console/28511/6 "2019-07-28T18:29:41Z")
Sorry to reply to myself. I finally found a few threads detailing the same circumstances, it sounds like the TTIG requires some backend “temporary/experimental BasicStation-Bridge” because the v2 stack does not support the BasicStation protocol: > [@TTIG "not connected"](https://www.thethingsnetwork.org/forum/t/ttig-not-connected/25892): > > My TTIG (Indoor Gateway) was working fine until yesterday when it began to show up as “not connected” on the Console. When I power cycle the gateway, the LED goes to steady green indicating that is is connected, but the console never changes from “not connected” . I am using the tin-gateway-us-west router. This appeared to coincide with some “infrastructure” updates that occurred yesterday. Does anyone have any suggestions for getting reconnected? Added by bluejedi: red_circle Please fi… > [@New gateway: The Things Indoor Gateway](https://www.thethingsnetwork.org/forum/t/ttig-the-things-indoor-gateway/22049/390): > > Hello Everyone, So after a long battle, the EU gateways must also be working now. If your gateway is not sending uplinks, please send message me your EUI via slack or via a direct message to me. Reason: As some of you might know, our V2 stack does not support the new BasicStation protocol and hence we have a temporary/experimental BasicStation-Bridge that bridges the TTIG to our V2 routers. This bridge is functional but breaks at scale which is what’s happening here). I have added some load-b… I will message @KrishnaIyerEaswaran2 with my Gateway ID EUI in hopes he can restart the bridge. --- _[View the full topic](https://www.thethingsnetwork.org/forum/t/ttigs-report-not-connected-in-ttn-console/28511)._