# TTN Server error to log in

**URL:** <https://www.thethingsnetwork.org/forum/t/ttn-server-error-to-log-in/65134>\
**Category:** The Things Stack v3\
**Created:** [October 12, 2023, 8:53am UTC](https://www.thethingsnetwork.org/forum/t/ttn-server-error-to-log-in/65134 "2023-10-12T08:53:48Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![sapannarat](https://www.thethingsnetwork.org/forum/letter_avatar_proxy/v4/letter/s/e68b1a/32.png) [@sapannarat](https://www.thethingsnetwork.org/forum/u/sapannarat)\
**Post date:** [October 12, 2023, 8:53am UTC](https://www.thethingsnetwork.org/forum/t/ttn-server-error-to-log-in/65134/1 "2023-10-12T08:53:49Z")

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I have a problem with TTN Server and can’t find the solution so far.  
Currently I use Dragino Lps8 V2 as a gateway and one week ago till now I observed there was data lost during 6 am to 8.30 am everyday.  
After i did check there is problem with access the TTN, I couldn’t log in and error show as below. Anybody has the solution for it please help to advice… Thank you very much

{  
“code”: 14,  
“message”: “error:pkg/errors:net\_operation ()”,  
“details”: [  
{  
“@type”: “[type.googleapis.com/ttn.lorawan.v3.ErrorDetails](http://type.googleapis.com/ttn.lorawan.v3.ErrorDetails)”,  
“namespace”: “pkg/errors”,  
“name”: “net\_operation”,  
“message\_format”: “{message}”,  
“attributes”: {  
“net”: “tcp”,  
“op”: “dial”,  
“temporary”: false,  
“timeout”: false  
},  
“correlation\_id”: “3a81e36f0ba54f1ba40f1bf6348d548a”,  
“cause”: {  
“namespace”: “pkg/errors”,  
“name”: “net\_dns”,  
“message\_format”: “{message}”,  
“attributes”: {  
“message”: “lookup postgres on 127.0.0.11:53: no such host”,  
“not\_found”: true,  
“temporary”: false,  
“timeout”: false  
},  
“correlation\_id”: “a5de5654bdbc42408d50124042aad1ae”,  
“code”: 14  
},  
“code”: 14  
}  
]  
}

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<div class="post-metadata">

**Author:** ![Jeff-UK](https://www.thethingsnetwork.org/forum/user_avatar/www.thethingsnetwork.org/jeff-uk/32/35697_2.png) [@Jeff-UK](https://www.thethingsnetwork.org/forum/u/Jeff-UK)\
**Post date:** [October 12, 2023, 1:05pm UTC](https://www.thethingsnetwork.org/forum/t/ttn-server-error-to-log-in/65134/2 "2023-10-12T13:05:26Z")

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Unlikely to be a TTN problem otherwise many others would call out issues in same timeframe (depending on where in the world/local time zone) so start with looking at local network and backhaul/internet service provider to see if any scheduled events happening during that time. Is local network consumer or biz provision? If latter talk to network manager……another thought - is anything on the network solar powered? ( batteries exhausting overnight by aro 6.o am ‘ish then getting enough charge by 8:30 to restart operation? ! )