# TTS \[Open Source\] Admin Password Reset/Lost

**URL:** <https://www.thethingsnetwork.org/forum/t/tts-open-source-admin-password-reset-lost/68983>\
**Category:** TTN Network and Services\
**Created:** [August 22, 2024, 8:36am UTC](https://www.thethingsnetwork.org/forum/t/tts-open-source-admin-password-reset-lost/68983 "2024-08-22T08:36:11Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![benjamin\_mukoro](https://www.thethingsnetwork.org/forum/user_avatar/www.thethingsnetwork.org/benjamin_mukoro/32/35697_2.png) [@benjamin\_mukoro](https://www.thethingsnetwork.org/forum/u/benjamin_mukoro)\
**Post date:** [August 22, 2024, 8:36am UTC](https://www.thethingsnetwork.org/forum/t/tts-open-source-admin-password-reset-lost/68983/1 "2024-08-22T08:36:12Z")

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Good Day

I hope I can get some direction from the forum, I have a hosted TTS V3 Open Source instance that works great for my pilot projects, I recently lost access to the instance, it’s odd somehow my passwords stopped working. The instance is up, downlinks and uplinks from sensors are working just fine gateways are connected, I was even able to upgrade to 3.31.1 via the terminal. I am just unable to login.

My question is can I reset the admin password for the instance? what are my options?

Yeah, I basically locked myself out, even my backup admin account password is not working

Any pointers will be appreciated, and yes happy pay for the service…send me a direct message.

Cheers

Ben

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**Author:** ![johncom](https://www.thethingsnetwork.org/forum/letter_avatar_proxy/v4/letter/j/858c86/32.png) [@johncom](https://www.thethingsnetwork.org/forum/u/johncom)\
**Post date:** [September 30, 2025, 5:54pm UTC](https://www.thethingsnetwork.org/forum/t/tts-open-source-admin-password-reset-lost/68983/2 "2025-09-30T17:54:19Z")

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Hello, did you have solved your problem?