# Unable to create a new user in TTN **URL:** \ **Category:** How to get started\ **Created:** [October 24, 2022, 7:04pm UTC](https://www.thethingsnetwork.org/forum/t/unable-to-create-a-new-user-in-ttn/59556 "2022-10-24T19:04:00Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![sg-energies-lora](https://www.thethingsnetwork.org/forum/user_avatar/www.thethingsnetwork.org/sg-energies-lora/32/35697_2.png) [@sg-energies-lora](https://www.thethingsnetwork.org/forum/u/sg-energies-lora)\ **Post date:** [October 24, 2022, 7:04pm UTC](https://www.thethingsnetwork.org/forum/t/unable-to-create-a-new-user-in-ttn/59556/1 "2022-10-24T19:04:01Z")
I am in cluster EU1Community and have built already a network with many gateways. The issue is that I am not able to create a new user. I have followed the instructions in the documentation but the issue seems to be that “user management” does not appear in the drop down menu in the top right corner of the screen ---
**Author:** ![descartes](https://www.thethingsnetwork.org/forum/user_avatar/www.thethingsnetwork.org/descartes/32/47220_2.png) [@descartes](https://www.thethingsnetwork.org/forum/u/descartes)\ **Post date:** [October 24, 2022, 8:16pm UTC](https://www.thethingsnetwork.org/forum/t/unable-to-create-a-new-user-in-ttn/59556/2 "2022-10-24T20:16:20Z")
It doesn’t in the Community Edition - commercial users of a decent size are expected to use a paid for instance, particularly if you feel the need to assign users to manage your infrastructure. [https://www.thethingsindustries.com/deployment/](https://www.thethingsindustries.com/deployment/) The TTI team can migrate your setup for you. ---
**Author:** ![sg-energies-lora](https://www.thethingsnetwork.org/forum/user_avatar/www.thethingsnetwork.org/sg-energies-lora/32/35697_2.png) [@sg-energies-lora](https://www.thethingsnetwork.org/forum/u/sg-energies-lora)\ **Post date:** [October 25, 2022, 9:37am UTC](https://www.thethingsnetwork.org/forum/t/unable-to-create-a-new-user-in-ttn/59556/3 "2022-10-25T09:37:32Z")
Fine, thank you