Gateways in TTN turned to "not connected" but still receive data

Hello there,

We have 3 gateways in Danang city (Vietnam) that have been working for a while (several last months) without any problem.

However, since Sunday or Monday the status of all the gateways in TTN turned to “not connected”.

We have 4 end-nodes connected to this gateways and Lora traffic is being send normally as before. We have tried to reset the gateways but the problem is still there. We then tried to change the Router id from “ttn-router-asia-se” to other router but it did not help.

Thank you in advance for your help.

5 posts were merged into an existing topic: The NOT CONNECTED topic