Do you mean DLOS8?
…and have you searched the forum? GW-EUI and GW-IDalready registered is a regular issue, especially if prior attempt(s) made (then deleted or not) or if item was used by someone else prior (Device provinence).
i already tried some of the solution provided in the forum and none of it works. I also don’t recognize the user venus since this gateway is provided to me by my lecturer. Is there any way for me to register the gateway?
It won’t do. It’s already registered with its EUI of which, like me, there can be only one.
So you either change the gateway EUI which may be possible using the web interface on it or you contact your lecturer and ask him to ask “Venus” to unregister the gateway at their end.
okay i will ask my lecturer about it, thanks. One last question, is it possible to just change the gateway EUI in case my lecturer forgot about the person who use the gateway?