An end device with JoinEUI and DevEUI is already registered in another tenant

TTN Network and Services The Things Stack v3
1

Hi,

I’m trying to remove my Dragino LHT65N from my TTN account and move it to “The Things Stack Cloud Discovery”

found it on the CLI:

C:\tmp\lorawan-stack_3.32.2_windows_386>ttn-lw-cli.exe ed list dragino02
INFO    Telemetry is enabled. Check the documentation for more information on what is collected and how to disable it   {"documentation_url": "https://www.thethingsindustries.com/docs/reference/telemetry/cli"}
WARN    [dns]dns: TXT record v=spf1 -all missing grpc_config= attribute
[{
  "ids": {
    "device_id": "dev6",
    "application_ids": {
      "application_id": "dragino02"
    },
    "dev_eui": "A84041171187A8BA",
    "join_eui": "A840410000000100"
  },
  "created_at": "2024-11-25T20:35:42.160986Z",
  "updated_at": "2024-11-25T20:35:42.160987Z"
}]

and removed:

C:\tmp\lorawan-stack_3.32.2_windows_386>ttn-lw-cli.exe d delete dragino02 dev6
INFO    Telemetry is enabled. Check the documentation for more information on what is collected and how to disable it   {"documentation_url": "https://www.thethingsindustries.com/docs/reference/telemetry/cli"}
WARN    [dns]dns: TXT record v=spf1 -all missing grpc_config= attribute

and still geting:

Register end device
Submit failed
an end device with JoinEUI A840410000000100 and DevEUI A84041171187A8BA is already registered in another tenant

on WEB GUI.

What am I doing wrong?

Pawel

2

It would help immensely if you could format the post so we can tell which is a command and what is output from the command.

Plus tell us what the output is from the CLI delete.

And tell us what happens if you delete the device in the web console.

3

Hi Nick,

Done.

Output of delete command:

C:\tmp\lorawan-stack_3.32.2_windows_386>ttn-lw-cli.exe d delete dragino02 dev6
INFO    Telemetry is enabled. Check the documentation for more information on what is collected and how to disable it   {"documentation_url": "https://www.thethingsindustries.com/docs/reference/telemetry/cli"}
WARN    [dns]dns: TXT record v=spf1 -all missing grpc_config= attribute

Deleting the device via web console ends with sucess, the same as via CLI. Listing devices returns empty list.

4

Hmmm, no feedback or message - unusual.

Simplest thing to do would be to generate an EUI on the console and use the serial port on the Dragino to change the EUI.

Or with the paid for support get TTI staff to unravel this for you.

5

Screenshot from 2024-12-28 15-28-57
Screenshot from 2024-12-28 15-28-571366×768 115 KB

Screenshot from 2024-12-28 15-28-57
Screenshot from 2024-12-28 15-28-571366×768 115 KB

Title: Issue Adding End Device to Network: “Device Not Part of Device Repository”

Description: Hello,

I’m facing an issue while trying to add an end device to my network. I’m using the Dragino DLOS8N gateway and a LoRa V1.1 device, but when I attempt to add the device, I receive the following message:

“This end device is currently not part of our Device Repository.” “This device has not joined the network yet.”

I’ve ensured that both the gateway and the device are properly configured, but the end device does not appear to join the network successfully.

Here are the details:

  • Gateway Model: Dragino DLOS8N
  • Device Model: LoRa V1.1
  • Firmware Version: (Include firmware versions if known)
  • TTN Network: (Specify if you are using the public TTN network or your own)

I’ve checked the following:

  • The device and gateway are powered on and within range.
  • The LoRa device is correctly configured with the appropriate device EUI and keys.
  • The LoRa gateway is connected and has internet access.

can you plese help me

6

Do not double post - it splits volunteers efforts and fragments answers making it harder for others to find later. Will leave your other thread comment on same topic open and close this one. For ref if not a device in device repository the LNS will not know how to set e.g. decoder or LoRaWAN RP/Spec (1.02, 1.03. 1.1 etc.) - so simply follow the manual configuration options for your (unknown) device!

Also for both your posts you appear to have hijacked unrelated threads - again dont; rather search for appropriate thread or start a fresh one…