Can't access TTN Console, ttnctl fails, TTN Node-RED library fails, and Kickstarter gateways get stuck after daily reboot

Ah! Thanks for sharing this link. Yes, the NOC problem may be what is causing this.

See The Things Network Status Page [HowTo].

Yesterday I installed my new gateway and now I wanted to check.

  • I can’t access the “gateway” page
  • the system says ÿou don’t have a gateway"
  • the console page only shows devices, the gateway page keeps saying “initializing”

By the remarks above I assume the issue is with the server and not withme and has not been solved yet?

Yup, I think you are correct.

Same here in Spain.

Though TTN Console is great for debugging (especially to debug OTAA Join problems, or to see the gateway’s Traffic page when one does not have access to the gateway’s raw logs), many of us simply don’t need it every day as more reliable alternatives exist:

Same issue!

Same thing in the US. Data is still coming through via MQTT but I can’t access the console for configuration and such

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Hi all was up but now down and cant access here in the UK What are the issues if look at fault status show all workig except instability in MQTT :slightly_frowning_face:

I can access applications - but gateway settings stuck at “fetching gateways”.
Also some gateways disappered on the map.
(north germany)

No access to GWs and some of them no traffic at all :frowning:

Check -> ops channel

console seems to be down complete - getting this now:

502 Bad Gateway


Those are old messages

The same for me now. 502 bad gateway. I can not enter to the consoel.

502 bad gateway. the servers behind the nginx instance are down.
please fix it fast.

This also affects the Kickstarter The Things Gateway, if that does its daily reboot:

[2020-05-17T10:57:25.238Z] MAIN: Rebooting gateway for firmware update check
[2020-05-17T10:57:55.889Z] HTTP: Starting connection
[2020-05-17T10:57:55.900Z] HTTPS: Connection Opened: Starting TLS Negotiation
[2020-05-17T10:57:55.903Z] HTTP: Wait for TLS Connect
[2020-05-17T10:57:56.372Z] HTTP: TLS Connection Opened: Starting Clear Text Communication
[2020-05-17T10:58:56.383Z] HTTP: Got 341 bytes
[2020-05-17T10:58:58.385Z] HTTP: Connection Closed
[2020-05-17T10:58:58.392Z] HTTP: Close active socket 1
[2020-05-17T10:58:58.395Z] CONF: Parsing response token: HTTP/1.1 504 Gateway Time-out
[2020-05-17T10:58:58.397Z] ACTI: Object expected
[2020-05-17T10:58:58.402Z] CNFG: Downloading gateway configuration failed
[2020-05-17T10:58:58.421Z] CNFG: Load online user config state change to 8
[2020-05-17T10:58:58.424Z] CNFG: Communication ERROR
[2020-05-17T10:59:03.424Z] HTTP: Starting connection
[2020-05-17T11:00:05.956Z] CONF: Parsing response token: HTTP/1.1 504 Gateway Time-out
[2020-05-17T11:00:05.961Z] ACTI: Object expected

After showing this error a total of 6 times, it did not try again, but after a final HTTP: Starting connection just got stuck with the 3rd LED slowly blinking (“Still activating”) and only logging stack sizes, heap usage and LoRa packets. Only when I rebooted manually a few minutes ago it showed the above errors again.

So: Kickstarter gateways might need a manual reboot when the server problems have been resolved.

Something is wrong witht he console this morning… I get a bad gateway error when trying to load the console.

Same here in eastern North America … 503 Gateway error. Gateways can’t forward packets.

The same problem in Brazil, since sunday 01h00