Elsys ELT-2-HP, challanges via the app

I am quite new at not only TTN but also LoRa.
I have a GW configured and connected to TTN, but struggling with my sensor.

I have a Elsys sensor, and configuring it via the app on my phone, but not able to connect at all. Status stays at “never seen” no matter what I do. It should be fairly straight forward, does anybody have experience with Elsys and configuration issues/challange with the app


see ELSYS LoRa® ERS / ERS-lite product support topic

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