Error_outline user is not an administrator

Hello everyone,

I am currently operating three gateways. I am in the process of setting up the third one, which should send data via LTE.

Therefore, I was wondering what kind of traffic occurs on the other two gateways. According to the NOC link on the TTN site, for example:

https://eu1.cloud.thethings.network/noc/d/extended-ttsgateway/gateway-details?var-gateway_id=eui-58a0cbfffe80539f

one should be able to view a statistic.

Unfortunately, I cannot see the statistics for any of my own three gateways.
Not even for the “The Things Indoor Gateway,” where I can hardly have made a mistake in the configuration since it configures itself.

The error message says “error_outline user is not an administrator.”]

{
 "code": 7,
 "message": "error:pkg/networkoperationscenter/authmiddleware:not_admin (user is not an administrator)",
 "details": [
  {
   "@type": "type.googleapis.com/ttn.lorawan.v3.ErrorDetails",
   "namespace": "pkg/networkoperationscenter/authmiddleware",
   "name": "not_admin",
   "message_format": "user is not an administrator",
   "correlation_id": "570bd6bec7f34fe39a3bab25016137cc",
   "code": 7
  }
 ]
}

im logged in The Things Network Console
Whats wrong?

To see what traffic is hitting your gateway and what is being handled open the Gateway in the console when you are logged in ( The Things Network Console ) and you can see all details there - including various connection stats (uplink, downlink etc.) in the gateway overview & in the live tab you can see any associated traffic as it arrives whilst open - it won’t show old data other than perhaps short summarry of last few messages. If you want to see more data (and for busy GW’s experience a degree of sensory overload/fire-hose stream of data! then use the verbose option at the top of the live stream :slight_smile: )

None of us see the TTN NOC as we are users not administrators - even us Mods at this time. The clue was in the error message:

NOC capability is a value added service on the paid for TTI instances - private cloud, enterprise, self hosted. etc. and not generally available of the TTN Console. (TTS Sandbox). Its presence refelects what would be seen on the other instances.

You have to build your own Noc if you are on the Sandbox