Error:pkg/account/oidc:create_user (failed to create account)

Hello,

after a reregistration with the same email adresse, i get this error output.

Can someone please help me further to solve this problem?

Thanks and greetings Felix

Error output from eu1.cloud.thethings.network
{
“code”: 13,
“message”: “error:pkg/account/oidc:create_user (failed to create account)”,
“details”: [
{
@type”: “type.googleapis.com/ttn.lorawan.v3.ErrorDetails”,
“namespace”: “pkg/account/oidc”,
“name”: “create_user”,
“message_format”: “failed to create account”,
“correlation_id”: “7f28eba7e5844bfba41990d115cdf6cb”,
“code”: 13,
“details”: [
{
@type”: “type.googleapis.com/ttn.lorawan.v3.ErrorDetails”,
“message_format”: “pq: duplicate key value violates unique constraint “uix_users_primary_email_address””,
“code”: 2
},
{
@type”: “type.googleapis.com/ttn.lorawan.v3.ErrorDetails”,
“message_format”: “pq: duplicate key value violates unique constraint “uix_users_primary_email_address””,
“code”: 2
},
{
@type”: “type.googleapis.com/ttn.lorawan.v3.ErrorDetails”,
“message_format”: “pq: duplicate key value violates unique constraint “uix_users_primary_email_address””,
“code”: 2
},
{
@type”: “type.googleapis.com/ttn.lorawan.v3.ErrorDetails”,
“message_format”: “pq: duplicate key value violates unique constraint “uix_users_primary_email_address””,
“code”: 2
},
{
@type”: “type.googleapis.com/ttn.lorawan.v3.ErrorDetails”,
“message_format”: “pq: duplicate key value violates unique constraint “uix_users_primary_email_address””,
“code”: 2
},
{
@type”: “type.googleapis.com/ttn.lorawan.v3.ErrorDetails”,
“message_format”: “pq: duplicate key value violates unique constraint “uix_users_primary_email_address””,
“code”: 2
},
{
@type”: “type.googleapis.com/ttn.lorawan.v3.ErrorDetails”,
“message_format”: “pq: duplicate key value violates unique constraint “uix_users_primary_email_address””,
“code”: 2
},
{
@type”: “type.googleapis.com/ttn.lorawan.v3.ErrorDetails”,
“message_format”: “pq: duplicate key value violates unique constraint “uix_users_primary_email_address””,
“code”: 2
},
{
@type”: “type.googleapis.com/ttn.lorawan.v3.ErrorDetails”,
“message_format”: “pq: duplicate key value violates unique constraint “uix_users_primary_email_address””,
“code”: 2
},
{
@type”: “type.googleapis.com/ttn.lorawan.v3.ErrorDetails”,
“message_format”: “pq: duplicate key value violates unique constraint “uix_users_primary_email_address””,
“code”: 2
}
]
}
]
}

Hi @Felix_Sauer ,

Your TTN v3 internal account still held the email of your previous account. I’ve updated it now and hopefully you should be able to login.