Failure to receive packets from my devices on thethingsnetwork application

I added a gatway LG02 in THETHINGSNETWORK V3 the status displays connected. but I only receive one packet during the first reset of my dragino LDDS20 device
how can i receive packets from my devices??
and I also can’t locate my gateway knowing that it is connected to the TTN?

Welcome to the forum.

The LG01 and LG02 devices are not supported for use as gateways on TTN.