Gateway already registered

TTN Network and Services The Things Stack v3
11

I’m also having the same problem has anyone managed to solve the problem?

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Gateway with EUI B827EBFFFF6F704E already exists and is not authorized for claiming

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{
“code”: 9,
“message”: “error:pkg/deviceclaimingserver:gateway_not_authorized (gateway with EUI B827EBFFFF6F704E already exists and is not authorized for claiming)”,
“details”: [
{
“@type”: “type.googleapis.com/ttn.lorawan.v3.ErrorDetails”,
“namespace”: “pkg/deviceclaimingserver”,
“name”: “gateway_not_authorized”,
“message_format”: “gateway with EUI {gateway_eui} already exists and is not authorized for claiming”,
“attributes”: {
“gateway_eui”: “B827EBFFFF6F704E”
},
“correlation_id”: “e6656341890c4d6aaccab2401db3cb78”,
“code”: 9
}
]
}

12

You’ll see the every post on this forum is in English - native, 2nd language or via Google Translate. This will be fine, we understand, but further posts should be in English please.

Formatted post as per guidelines

13

By consensus the Forum is English Language please - even if dual language posted or e.g. Google Translate used for conversion if not proficient enough…

This looks like a RPi based GW - and should be registered vs claimed…

14

First I apologize because I’m using google translator to make this communication.
I’m having problems recovering my gateway, I’m a student so I made a gateway with raspberry, but I left it idle for a while and now when I tried to register it again, I couldn’t because it says I already have a gateway with this EUI (B8:27 :EB:FF:FF:6F:70:4E), so far so good because that’s what I’ve done in the past, but now I can’t recover it or erase it so I can use it again

15

If left idle vs being deleted then yes it will still be there… on V2 as indicated by

{"id":"eui-b827ebffff6f704e","frequency_plan":"US_902_928","public_rights":["gateway:location","gateway:owner","gateway:status"],"frequency_plan_url":"https://account.thethingsnetwork.org/api/v2/frequency-plans/US_902_928","location_public":true,"status_public":true,"owner_public":true,"attributes":{"antenna_model":"DIY antena","model":"Dragino Lora Sheield v1.1","brand":"Single-channel DIY gateway","description":"Respberry LoraWAN","placement":"indoor"},"router":{"id":"ttn-router-brazil"},"fallback_routers":[],"antenna_location":{"altitude":900,"latitude":-3.99966267,"longitude":-40.86497771},"location":{"lng":-40.86497771,"lat":-3.99966267,"longitude":-40.86497771,"latitude":-3.99966267},"altitude":900,"owner":{"id":"6064c6544c09ca00317c47f9","username":"Mateus_Cordeiro"}}

But most important within this old V2 account info is the block of text:-

model":“Dragino Lora Sheield v1.1”,“brand”:"Single-channel DIY gateway

Sorry but this is a single channel packet forwarder and NOT a LoRaWAN GW (as required for use on TTN) and is not supported on TTN or the community forum, as these are disruptive to other users it’s perhaps just as well that it dies with the V2 to V3 transition. Please disconnect it and get yourself a true LoRaWAN GW - they are not expensive these days so use of a SCPF or DCPF is no longer justified (hasnt been for many years now).

17

Unfortunately I can not find the Button to create a new topic, so I have to hijack a thread…
(edit: now I reached level 1 and the button is there, how frustrating)

I have an account where I misspelled the email-address. So the account was blocked due to missing mail verification, taking the Gateway-EUI with it. Support isn’t helping. Does anybody know who to contact? There is one letter to change… Or to temporarily unlock so I can transfer ownership of the Gateway…

18

We don’t have account access on the forum so perhaps use #support thread on TTN Slack

19

I’m also having the same problem has anyone managed to solve the problem?

Submit failed
Gateway with eui-0000028977f34892 already exists and is not authorized for claiming

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{
“code”: 6,
“message”: “error:pkg/util/store:id_taken (ID already taken, choose a different one and try again)”,
“details”: [
{
“@type”: “type.googleapis.com/ttn.lorawan.v3.ErrorDetails”,
“namespace”: “pkg/util/store”,
“name”: “id_taken”,
“message_format”: “ID already taken, choose a different one and try again”,
“correlation_id”: “006a01895a93464d8dc812d1ba54a4c9”,
“cause”: {
“namespace”: “pkg/util/store”,
“name”: “already_exists”,
“message_format”: “already exists”,
“correlation_id”: “9350406b1b114c1997087979c6da8e7f”,
“code”: 6
},
“code”: 6
}
]
}

20

As noted appears already registered - last update 9th June, currently offline, and with location some 20-30km SW of Brussels - not one of yours from previous registration or one registered by e.g a colleague/employee/student/academic etc.?

Given error and general advice on the Forum:

Have you tried re-registering with a different GW ID (EUI immutable and can be re-used, GW is use once only… gw id = david306206gwno1 might work :wink:

21

i don’t know how one does this on a nebra rock pi if you can help me

22

Nothing to be done on the RockPi. When registering just enter something different in the field marked ‘Gateway ID’ on TTN.

23

BTW is this (re)configured for use on TTN or is it (still?) set as a Helium miner? (Or are you repurposing?) Was it yours originally or have you bought 2nd hand from a previous Helium user? (May explain prior registration if they tried it on TTN!)

24

it’s mine but it has already been recorded by me but I removed it by looking at too many things and since then it always puts its message

25

If it’s yours then delete it from your GW list on TTN (fact shows as still in db but just ‘offline’ suggests not yet deleted, which simplifys things…) and re-register as advised above with new GW ID (System is too clever, but dumb at same time, and suggests a (not very user friendly) GW ID based on eui - fine 1st time around but no good when re-registering as original eui based GW ID cant be re-used…)

26

I don’t know how to put it back and I don’t know how to change the ID

27

it’s good I succeeded but it is still disconnected out that I put another nebra and it is directly connected

28

Nothing to put back!

GW ID cant be ‘changed’! (As above)

You have to sacrifice the old GW ID - it can never be used again (by anyone!)… delete the original registration (if you can still access) from your account and re-register the GW again…use same eui where TTN console asks for eui, and type your own jibberish (within character limits!) for the GW ID… just dont be obvious with the ID as something like “mygw” or “myttngw” might well have been used by someone else where “davidsnewgwatnorthfarm” likely would not! :wink:

29

nickel thank you very much its function

30

Posts crossed… so you now have it re-registered? What GW ID did you use (public domain info!)

What does TTN GW Console page tell you about what has happened so far? Do you have a device Txing nearby to get traffic running?

32

Please repost a summary answer - copy & paste of the TTN web console just doesn’t format - as you will have seen when you posted. And only hardcore geeks will be able interpret that ASCII dump.

It’s OK to do screen shots for the web console but if it’s a log file then please ensure you format it with the </> tool.

@Jeff-UK, no traffic, so hopefully the OP will say if he has a device.