Gateway is active, but not shown on community map

Our gateway is receiving data without any interruption, and is shown on the owner’s page, https://www.thethingsnetwork.org/u/tarcila/

user page

However, the community page at https://www.thethingsnetwork.org/community/soledad/ shows 0 gateways:

community page

But the gateway was showing on the map for a few hours yesterday.

Following is the latest screen capture of the gateway traffic.
TTN Console

I see it live on your community page now it can take a while…

Note the data behind the overall map and the indivdual communities appears to be ‘scrapped’ and processed for display on a time interval and isnt live data, typically I see new GW’s taking anywhere from 30 mins to >12 hrs to get captured and displayed. Also I believe the underlying data is linked to the TTN Console which itself can prove unreliable with GW’s occationally showing offline of disappearing from display but still continuing to pass traffic just fine. If your GW is ‘offline’ at that time the data scrape happens that may mean it disappears from the map or may not appear unitil the next time the data is captured…inconvenient but nothing to get to stressed over (I must keep telling myself its nothing to get stressed over…I must keep telling myself its nothing to get too stressed over…I must…) :slight_smile:

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Hi, missing here from a lot of time.
I know it’s an old topic, but I am having the same problem: I have two gateways in Udine, Italy, active and running well since a lot of time, and not shown in the map. Both have public location. Another one - the least important - is indeed visible.

I’ve also notice gw’s not appearing/slow to appear on TTN community page maps over last month or two. Do yours (still) show on the main TTN map if you zoom in as needed to show local detail:
https://www.thethingsnetwork.org/map

and/or do they show if you zoom in on TTNMapper?

Thanks for the quick answer. I am not on the TTN map, but I am in TTNmapper.