Gateway receiving packets but device status never seen

Hey there TTN community,

I am just getting started with LoRaWAN and I recently put up a gateway and a sensor node to test it out. I went through the forum to see if I could find something related to the issue but I didn’t exactly found what I was looking for.

The gateway I use is a RPI 3 with a Pi Supply HAT where I am receiving the packets from my sensor node. The gateway connects to the TTN server but I get no data traffic or packets. Hence the Application in the Console shows that the device has not been seen.

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This is the Packet Forwader Logfile of my gateway:
Mar 31 19:52:51 iotloragateway iot-lora-gateway[466]: 19:52:51 INFO: [TTN] bridge.us-west.thethings.network RTT 39
Mar 31 19:52:51 iotloragateway iot-lora-gateway[466]: 19:52:51 INFO: [TTN] send status success for bridge.us-west.thethings.network
Mar 31 19:53:06 iotloragateway iot-lora-gateway[466]: 19:53:06 INFO: [up] TTN lora packet send to server “bridge.us-west.thethings.network”
Mar 31 19:53:21 iotloragateway iot-lora-gateway[466]: ##### 2020-04-01 02:53:21 GMT #####
Mar 31 19:53:21 iotloragateway iot-lora-gateway[466]: ### [UPSTREAM] ###
Mar 31 19:53:21 iotloragateway iot-lora-gateway[466]: # RF packets received by concentrator: 2
Mar 31 19:53:21 iotloragateway iot-lora-gateway[466]: # CRC_OK: 50.00%, CRC_FAIL: 50.00%, NO_CRC: 0.00%
Mar 31 19:53:21 iotloragateway iot-lora-gateway[466]: # RF packets forwarded: 1 (23 bytes)
Mar 31 19:53:21 iotloragateway iot-lora-gateway[466]: # PUSH_DATA datagrams sent: 0 (0 bytes)
Mar 31 19:53:21 iotloragateway iot-lora-gateway[466]: # PUSH_DATA acknowledged: 0.00%
Mar 31 19:53:21 iotloragateway iot-lora-gateway[466]: ### [DOWNSTREAM] ###
Mar 31 19:53:21 iotloragateway iot-lora-gateway[466]: # PULL_DATA sent: 0 (0.00% acknowledged)
Mar 31 19:53:21 iotloragateway iot-lora-gateway[466]: # PULL_RESP(onse) datagrams received: 0 (0 bytes)
Mar 31 19:53:21 iotloragateway iot-lora-gateway[466]: # RF packets sent to concentrator: 0 (0 bytes)
Mar 31 19:53:21 iotloragateway iot-lora-gateway[466]: # TX errors: 0
Mar 31 19:53:21 iotloragateway iot-lora-gateway[466]: ### BEACON IS DISABLED!
Mar 31 19:53:21 iotloragateway iot-lora-gateway[466]: ### [JIT] ###
Mar 31 19:53:21 iotloragateway iot-lora-gateway[466]: # INFO: JIT queue contains 0 packets.
Mar 31 19:53:21 iotloragateway iot-lora-gateway[466]: # INFO: JIT queue contains 0 beacons.
Mar 31 19:53:21 iotloragateway iot-lora-gateway[466]: ### GPS IS DISABLED!
Mar 31 19:53:21 iotloragateway iot-lora-gateway[466]: ### [PERFORMANCE] ###
Mar 31 19:53:21 iotloragateway iot-lora-gateway[466]: # Upstream radio packet quality: 50.00%.
Mar 31 19:53:21 iotloragateway iot-lora-gateway[466]: ### [ CONNECTIONS ] ###
Mar 31 19:53:21 iotloragateway iot-lora-gateway[466]: # bridge.us-west.thethings.network: Connected
Mar 31 19:53:21 iotloragateway iot-lora-gateway[466]: # Semtech status report send.
Mar 31 19:53:21 iotloragateway iot-lora-gateway[466]: ##### END #####
Mar 31 19:53:21 iotloragateway iot-lora-gateway[466]: 19:53:21 INFO: [TTN] bridge.us-west.thethings.network RTT 40
Mar 31 19:53:21 iotloragateway iot-lora-gateway[466]: 19:53:21 INFO: [TTN] send status success for bridge.us-west.thethings.network
Mar 31 19:53:26 iotloragateway iot-lora-gateway[466]: 19:53:26 INFO: [up] TTN lora packet send to server “bridge.us-west.thethings.network”

What I’ve tried so far:

  • Starting a new application on TTN’s console.
  • Updating the App EUI and App Key.
  • Resetting the Arduino board.
  • No wiring and/or hardware issues.

Any ideas??

Very important! I am on the US-west server, so I know that it has been fully re-deployed just yesterday so it may come still with some maintenance left to do. So if there is someone from the US-west who can reply if their gateway-sensor node system is up and running that would be helpful.

Sounds like a problem with your join request. Sometimes it takes several attempts to join. Please post your Arduino code. Maybe try ABP first because it is easier to get going.

This is the Arduino code for the [Vinduino] sensor node(https://github.com/ReiniervdL/Vinduino/blob/master/Vinduino-R3/Vinduino-LoRaWAN-TTN/Vinduino-LoRaWAN-TTN.ino)

There is no code for the ABP (only app eui and app key), that is why I haven’t tried it yet.