A novice question. I registered my 3 devices (sensors) in one application. I could see that they all sent data, but that the data was encoded. Reading some more I learned that the data was encoded and that I needed to use a decoder script to make sense of the data. At this point I discovered that…

Is it an OTAA device? If so, did you reboot it? Move of devices in my experience always requires a reboot. (ABP as well as OTAA) Btw I don’t think it is done frequently, most people will create a new node in an application and reprogram the device with the new credentials. That usually implies a r…

Hi - Yes it is a OTAA device. I have a gateway. When I look at the gateway traffic I see that it is sending data one an hour (can see its device ID). I have not restarted the device. I will restart the device and see it that works.

I took out the battery and inserted it again. I see in the gateway traffic that the device is sending data. But the sensor status is still “never seen” The device is a Tabs Model TBHH100 - Smart Building Sensors - Temperature & Humidity

Did you see a join request for the device?

No. Just what l guess is temperature { “gw_id”: “eui-58a0cbfffe801b46”, “payload”: “QCouASaArAlnLX3tvWv3O6kpIW1v”, “f_cnt”: 2476, “lora”: { “spreading_factor”: 7, “bandwidth”: 125, “air_time”: 56576000 }, “coding_rate”: “4/5”, “timestamp”: “2020-04-13T21:51:31.746Z”, “rssi”: -64, “snr”…

Looking at the counter (f_cnt) that device has not been reset and has not performed a new OTAA which is required.

Yes. I see that the device just keeps on sending data. I can’t find anything about resetting the device in the manual. https://connectedthings.store/gb/home-and-office-sensors/smart-building-sensors-temperature-humidity-eu868.html

Thanks a lot @kersing :slight_smile:

Hi @terchris , I currently have the same problem you had. I removed a device (same Tabs device in fact) from one application and registered it with a new application. I can see traffic going though my gateway but the device is ‘never seen’. I also tried removing/replacing the battery. Presumably the…

Need professional support?

The Things Network

Move device from one application to another

End Devices (Nodes)

kersing (Jac Kersing) April 13, 2020, 11:57pm 9

Check TABS nodes from Tracknet (now Semtech)

Tabs device never seen after re-registration