I received one gateway yesterday. The setup seemed to work fine and the LED is solid green. I can also see the gateway in the network. However, the status is the gateway is still unconnected in the gateway overview after twelve hours. The gateway has not been seen and there are no transmitted or received messages. Do you have any idea what might be wrong?
Never mind, it seems that I had used the MAC address to derive the EUI of the gateway. After I derived the EUI of the gateway using the identifier below the QR code, the gateway became connected.
It would make sense to add the EUI of the gateway for the beginners. That would be much easier.
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Deriving the EUIs from the MAC address is explained here.
Also, the EUI is displayed in the web interface when configuring the Gateway WiFI settings (also shown in the above link.
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Is there currently any known issue why my TTIG isn’t show as connected in the console? Is it related to the UDP problem in EU currently? At least “last seen 7hours ago” and the time of the occurence of the problem on the ttn status page seems to be close together.
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“me too”.
uhh… confirmed
same for me
Registered gateways worldwide: 24317
currently active are: 6823, currently offline are: 17494 ?
update - one day later :
Registered gateways worldwide: 24467 (+150 !??)
Currently active are: 7198, currently offline are: 17269
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17494 down… ugh… massive downtime during holiday season…
According to this thread 8K 'Live' TTN GW's :-) there are approximately 8000 active gateways under normal circumstances.
My interpretation of the statistics is that gateways get registered by people and then for various reasons are no longer used but remain as registered gataways in the database. So 17494 might be ‘offline’ but many of those could have been in that state for many months and not as a result of a recent incident.
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My Gateway doesn’t work anymore either…
any solution peoples?
Received my TTIG monday. Setup OK : solid green and seen as connected in the console.
Since yesterday : quick green blinking and not connected. Factory reset and reconfiguration : no change.
Waiting for a 3.3V UART USB cable to provide more detailed information…
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We’re currently looking for new gateways, and we’ve had our eyes on two (The Things) gateways:
The Things Indoor Gateway
https://connectedthings.store/gb/lorawan-gateways/the-things-indoor-gateway-868-mhz.html
The Things Outdoor Gateway
https://connectedthings.store/gb/lorawan-gateways/the-things-outdoor-gateway-868-mhz.html
We’re in doubt whether this is compatible with other network backends such as LoRa server. Or will this gateway only work for The Things Network? Perhaps the firmware is configurable?
A week ago I received 3 TTIG’s, two came online easily.
The third was harder. I don’t know if it’s related, but my wifi-pass contains spaces, and after I switched to a ssid without spaces in the pass, it came online immediately.
Now yesterday all the lost thier connection around the same time. They keep communitation (and getting response from the cloud), but as other writes they show up as not connected.
Is there any status on when our TTIG’s will be back online?
/Henning
Anyone got their gateway back online? Mine seems to stay down even if the status pages says “All systems are operational”?
Funny thing it states that it was online two hours ago 
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TTIG in Berlin is online again. And a lot of new TTIGs also… as an effect of debugging i suppose
Noticed this yesterday. Today I looked at the RSSI history for my nodes and I see there’s strange behaviour in the metadata (gateway field) seems to be altered a couple of times. Normally I see the DevEUI address as below (Note the time seems to be broken despite device being “up”):
{
"gtw_id": "eui-58A0CBFFFEXXXXXX",
"timestamp": 15006171,
"time": "1970-01-01T00:00:01.565341333Z",
"channel": 0,
"rssi": -63,
"snr": 9.25
}
]
But look back here earlier today: colons, router names, all caps for a while… but only for devices via the TTIG device. All very strange:
everything seems back to normal now … thanks team !