Problem - ttn-router-us-west disconnected since 6h45 (Eastern Canada)

Reporting the same issue from my end.

Registration is OK, payload reaches the servers but isn’t forwarded to the application.

Is there someone taking action?

I’m facing the same issue, 108 devices all are offline since 4:34 UTC this morning.

Hopefully, the data is not lost? I think I’ll need to reconsider my decision to use TTN for a mission critical system… :thinking:

Down for 9 hours…

Any updates support ? ETA ?

Just in case, I’ve connected to the slack support channel and reported the outage there.

:wink:

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Any answers what it may be?

[insert typical complaint about free things failing] [insert comment about not being taken seriously]
:grin:

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very good.

There is a status page however … but that one is not connected yet and must be updated manual, hence it’s sometimes lagging behind the facts.

That is the only right place to report outages if you expect the core team to take action.

Same problem here. Join requests are getting through, but no uplink data is getting to the Application Server.

A status page it’s good when indicate a problem. The status page look all it’s working fine.

someone can share the slack channel ?

Slack channel #ops.

same problem with my nodes. ttn console shows joins on nodes i can manually reboot, but no uplinks, no downlinks.

Seems it is recovering, some of the devices are getting back online, and I’m getting their readings.

I have set up an Arduino device with OTAA and it has been working fine for the last 40 days or so … yesterday uplinkdata from the device stopped arriving

If I reboot the device I can see the activation in my ttn application … but no uplink data …

when I look at my gateway I can see the activation as well as the uplink data … but it seems that the uplink data does not get routed to my ttn application anymore … any ideas as to why this should be?

maybe you’ve noticed messages from other users ?

All of my devices are back online now thanks. In a way to safe future problems, can we have a feedbacks for what’s causing this issue ?