The NOT CONNECTED / NOT SEEN in console CENTRAL topic part 1

#78

Thought having a report of the issue still happening was going to be helpful. What other information should I have provided to turn that wink into a smile?

#79

minimal what gateway type , router / region, maybe EUI ,when did it start, what did you try (reboot?) ect, things like that, So the developpers have some more info.
what you were saying is ’ he, its raining here too ’ > smile :grin:

#80

still down after a few weeks, just getting back to this… lots of reboots but no luck, firm ware flash time? Thanks.

#81

got it, thanks for the reply. My gateways actually started showing up as expected in the UI. For the record they are Things Indoor Gateways on US/West. Tried reboots on some of them. Started about 12 days ago but working as expected now (I haven’t checked in 3 days though)

1 Like
#82

tnx for the info :sunglasses:

#84

Which of course is not mentioned with a warning when deleting a gateway. Oh, wait, there is a message “ :warning:

You will not be able to restore the gateway or re-use its ID.”

Ah, lets just ignore it and blame the network anyway…

#85

Good morning everyone,

currently we have 3 gateways that appear as OFFLINE since last Friday. However packets still arrive with no issues at all.
All of them are RAK831 based gateways:

eui-b827ebfffec78bda -> pointing to US-WEST server
eui-b827ebfffe6ba540 -> pointing to US-WEST server
eui-9cebe8fffe326157 -> pointing to EU server

I tried issuing sudo service ttn-gateway restart but no luck yet. I also checked the logs of the GWs and no error messages are shown.
Are these gateways going to be deleted after a certain amount of time even though they work fine?

Any help will be appreciated, have a nice day.

Gateway doesnt shows last seen
#86

All 7 of my gateways are showing as offline in Australia. Data still passing.

Gateway doesnt shows last seen
#87

Seems to be some kind of outage in Australia/New Zealand. All of our gateways are showing as offline, but data is still rolling in. Not a good look seeing a bunch of red on TTNMapper.

#88

Still the same situation here, let’s wait a bit more :slight_smile:

#89

A few days my console is not shown gateway traffic but the application/device/data is ok, Cayenne Integration is ok and gateway console traffic… nothing…

Tests with ttnctl show normal traffic but nothing in the console…

And now, the Gateway Overview is shown last seen 7 hours ago and it’s wrong.

What is happening??

Thanks…

#91

Sorry…

My gateway type: RPi3-GwHat
Region: Brazil
EUI: eui-b827ebffff91c2f0

works fine for two months…

1 Like
#92

Hello,
I am also facing same problem, as my TTN display shows Not Connected status.
Its about 18 hours gone but still it shows not connected.
gateway- DRAGINO LG308
region- INDIA 865-867
EUI- eui-ea840411bbdd4415
please tell me what is happened with my TTN exactly?

#93

I am still facing the same issue, have you tried pointing your GW to a different endpoint?

#94

I have a 3 week old TMBH100. It worked great until 5AM yesterday. It then stopped talking to the console and shows disconnected. The device thinks it is still connected. I have tried rebooting, reprogramming, and verifying settings both locally and in the Console. I am in the US using 915MHZ, the Gateway is eui-58a0cbfffe801654 and I am connecting via US West but have tried other routers. I know this has been a common issue since 2017 but does anyone have any news or ideas for a fix? Thanks in advance.

#95

I have changed the server_address to router.eu.thethings.network and it works now…

#96

my gateway in Turkey,
my ttn application is integrated to Cayenne and currently working without a problem.

But , status: “not connected”, no traffic in console.

RAK7258
EUROPE 868MHZ
ttn-router-eu
eui-60c5a8fffe74d32b

#97

Same situation here in Norway, everything seems to work except gw appears disconnected in the console.

RAK7258
EUROPE 868MHZ
ttn-router-eu (using router.eu.thethings.network)
eui-60c5a8fffe760fcd

Also noticing more and more local gateways appearing red in TTN Mapper, which is discomforting…

#98

Same problem since today in Germany. Multiple Gateway Status not connected, but still seem to work. Very annoying.
Affected TTOG, Multitech Conduit AP, Dragino 308, Kerlink iFemtoCell

#99

The same in Mexico, La Paz, BCS, since 4 am NOT CONNECTED shows my console

Gateway ID: eui-60c5a8fffe76130a
Router: ttn-router-us-west
Server Address: router.us.thethings.network
RAK micro gateway