TTIG connects to Wi-Fi but is always flashing green

Did not work in what way - did you see an error message in the console? Perhaps relating to GW ID already having been used or similar?

What does TTN tell you has happened/is happening?

You’ve done the home work, gathered the data, formatted the logs, just the stuff every tech forum asks for, so no need to be scared. It’s those that post one liners that lead to 20 questions that they answer tangentially or not at all that end up with the volunteers getting frustrated.

BTW, most of us don’t crack open our TTIGs so the log is a bit of niche knowledge!

It appears that the date & time aren’t getting updated on the TTIG which means the security certificates will be invalid. Forum search (for the win) indicates this is a situation that has occurred in that past with some routers. Can you try the TTIG with another router or tether to your mobile to get it online & allow any firmware updates. If that shows it working, we can then figure out if the Zyxel is the issue.

[Note to self, crack open TTIG, put on UART, enjoy the datas!]

Which firmware version does your TTIGs have? Did you checked it?

In the Console, all seems ok, it just say “Disconnected”.

The good TTIG lives on the same router, and both of them has worked for a long time.
I swapped the radio module between the good and the bad one, and the radio hw is ok.
Is seemes to me that something has heppend to the config system.
In the start of the log, I see the bad one try to connect to “https://rjs.sm.tc:9191”.
And it goes i a loop and try doing something to “https://rjs.sm.tc:9191”.
The good one do the same to “https://eu1.cloud.thethings.network:443”, and it gets what it want.
But I see no way or tools I can use to change this behavier for the “bad one”.
And ofcorse I do not deear to reset the good one, who knows what wil happen, I guess this will also start connecting “https://rjs.sm.tc:9191” to get certicicat or other configurations.
Here is how the good one start up:

�lr�mode : sta(2c:f4:32:50:c6:79)
add if0
1970-01-01 00:00:02.148 [SYS:INFO] FSCK found section marker A0
1970-01-01 00:00:02.188 [SYS:INFO] FSCK section A: 503 records, 34620 bytes used, 989380 bytes free
1970-01-01 00:00:02.670 [SYS:INFO] FSCK section A followed by erased flash - all clear.
1970-01-01 00:00:02.770 [SYS:INFO] Checking file: [   cups-boot.uri ] OK
1970-01-01 00:00:02.825 [SYS:INFO] Checking file: [   cups-boot.key ] OK
1970-01-01 00:00:02.881 [SYS:INFO] Checking file: [ cups-boot.trust ] OK
1970-01-01 00:00:02.936 [SYS:INFO] Checking file: [       sig-0.key ] OK
1970-01-01 00:00:02.992 [SYS:INFO] Checking file: [    station.conf ] OK
1970-01-01 00:00:03.051 [SYS:INFO] Checking file: [  web/index.html ] OK
1970-01-01 00:00:03.126 [any:INFO] HW pipe bound with fd=0
1970-01-01 00:00:03.128 [any:INFO] AIO registered for HW pipe &aio=0x3ffeea98


1970-01-01 00:00:00.007 [SYS:DEBU] ======= VER ======
1970-01-01 00:00:00.008 [SYS:DEBU] Station Version   2.0.4(minihub/debug)
1970-01-01 00:00:00.010 [SYS:DEBU] Version Commit    f63908e
1970-01-01 00:00:00.014 [SYS:DEBU] Station Build     2020-05-07 16:03:53
1970-01-01 00:00:00.020 [SYS:DEBU] Firmware Version  2.0.4
1970-01-01 00:00:00.025 [SYS:DEBU] FW Flavor ID      semtech0
1970-01-01 00:00:00.036 [SYS:DEBU] Model             minihub
1970-01-01 00:00:00.038 [SYS:DEBU] ======= SYS ======
1970-01-01 00:00:00.041 [SYS:DEBU] CPU Freq          80 / 80000000 / 80000000
1970-01-01 00:00:00.048 [SYS:DEBU] Random Number     1772019188
1970-01-01 00:00:00.053 [SYS:DEBU] Reset cause       0
1970-01-01 00:00:00.058 [SYS:DEBU] Booting USER_BIN  1
1970-01-01 00:00:00.063 [SYS:DEBU] FW start addr     0x00001000
1970-01-01 00:00:00.069 [SYS:DEBU] ESP SDK version   2.0-dev(9ec59b5)
1970-01-01 00:00:00.075 [SYS:DEBU] mbedTLS version   2.6.1
1970-01-01 00:00:00.080 [SYS:DEBU] Free Heap Startup 58280 bytes
1970-01-01 00:00:00.086 [SYS:DEBU] ======= MFG ======
1970-01-01 00:00:00.097 [SYS:DEBU] SN                TBMH100868002075
1970-01-01 00:00:00.099 [SYS:DEBU] MTIME             2019-07-07 00:35:20
1970-01-01 00:00:00.103 [SYS:DEBU] PERSO_HASH        0xfcd3e0c8
1970-01-01 00:00:00.109 [SYS:DEBU] AP_PW             xxxxxxxxxxxxxxxxxxxxxxxx
1970-01-01 00:00:00.114 [SYS:DEBU] AP MAC            58:A0:CB:80:0C:1E
1970-01-01 00:00:00.121 [SYS:DEBU] EUI               58-A0-CB-FF-FE-80-0C-1E
1970-01-01 00:00:00.127 [SYS:DEBU] STA MAC           2C:F4:32:50:C6:79
1970-01-01 00:00:00.134 [SYS:DEBU] ======= CRD ======
1970-01-01 00:00:00.229 [SYS:DEBU] [cups] auth=3 -> https://eu1.cloud.thethings.network:443
1970-01-01 00:00:00.232 [SYS:DEBU]   type=0  -> /s2/cups.trust
1970-01-01 00:00:00.233 [SYS:DEBU]   type=2  -> /s2/cups.key
1970-01-01 00:00:00.326 [SYS:DEBU] [cups-bak] auth=3 -> https://mh.sm.tc:7007
1970-01-01 00:00:00.328 [SYS:DEBU]   type=0  -> /s2/cups-bak.trust
1970-01-01 00:00:00.337 [SYS:DEBU]   type=2  -> /s2/cups-bak.key
1970-01-01 00:00:00.425 [SYS:DEBU] [cups-boot] auth=3 -> https://rjs.sm.tc:9191
1970-01-01 00:00:00.427 [SYS:DEBU]   type=0  -> /s2/cups-boot.trust
1970-01-01 00:00:00.429 [SYS:DEBU]   type=2  -> /s2/cups-boot.key
1970-01-01 00:00:00.488 [SYS:DEBU] [tc] auth=3 -> wss://eu1.cloud.thethings.network:8887
1970-01-01 00:00:00.490 [SYS:DEBU]   type=0  -> /s2/tc.trust
1970-01-01 00:00:00.492 [SYS:DEBU]   type=2  -> /s2/tc.key
1970-01-01 00:00:00.591 [SYS:DEBU] [tc-bak] auth=3 -> wss://lns.eu.thethings.network:443
1970-01-01 00:00:00.593 [SYS:DEBU]   type=0  -> /s2/tc-bak.trust
1970-01-01 00:00:00.595 [SYS:DEBU]   type=2  -> /s2/tc-bak.key
1970-01-01 00:00:00.614 [SYS:DEBU] [tc-boot] - not available
1970-01-01 00:00:00.615 [SYS:DEBU] ======= MEM ======
data  : 0x3ffe8000 ~ 0x3ffe8d40, len: 3392
rodata: 0x3ffe8d40 ~ 0x3ffe8fd0, len: 656
bss   : 0x3ffe8fd0 ~ 0x3fff00a0, len: 28880
heap  : 0x3fff00a0 ~ 0x40000000, len: 65376
1970-01-01 00:00:00.636 [SYS:DEBU] ==================
1970-01-01 00:00:00.645 [SYS:DEBU] Start WiFi Scan
1970-01-01 00:00:01.637 [SYS:DEBU]   Free Heap: 57624 (min=56816) wifi=0 mh=1 cups=0 tc=0
scandone
1970-01-01 00:00:03.110 [SYS:DEBU] mh_scanDoneCB: status=0
1970-01-01 00:00:03.111 [SYS:DEBU]                SSID |   CH @ RSSI   |  auth  | b/g/n | wps
1970-01-01 00:00:03.114 [SYS:DEBU]  H0401 - Studio de Paris | ch-01@-87 dBm | auth=3 | 1/1/1 | 1
1970-01-01 00:00:03.121 [SYS:DEBU]      Telenor8514obo | ch-01@-94 dBm | auth=3 | 1/1/1 | 1
1970-01-01 00:00:03.129 [SYS:DEBU]     WillYouBeMyWifi | ch-01@-91 dBm | auth=3 | 1/1/1 | 1
1970-01-01 00:00:03.137 [SYS:DEBU]     WillYouBeMyWifi | ch-06@-89 dBm | auth=3 | 1/1/1 | 1
1970-01-01 00:00:03.145 [SYS:DEBU]          Zyxel_1F18 | ch-11@-63 dBm | auth=3 | 1/1/1 | 1
1970-01-01 00:00:03.689 [SYS:DEBU] WiFi connecting to 'Zyxel_1F18'
1970-01-01 00:00:03.691 [SYS:INFO] DHCP is not started. Starting it...
scandone
state: 0 -> 2 (b0)
state: 2 -> 3 (0)
state: 3 -> 5 (10)
add 0
aid 25
pm open phy_2,type:2 0 0
cnt

connected with Zyxel_1F18, channel 11
dhcp client start...
1970-01-01 00:00:06.640 [SYS:DEBU]   Free Heap: 56920 (min=55424) wifi=1 mh=3 cups=0 tc=0
ip:192.168.80.142,mask:255.255.255.0,gw:192.168.80.1
1970-01-01 00:00:09.703 [CUP:INFO] Stopping TC in favor of CUPS
1970-01-01 00:00:09.705 [CUP:INFO] Starting a CUPS session in 0 seconds.
1970-01-01 00:00:09.715 [CUP:INFO] Starting a CUPS session now.
1970-01-01 00:00:09.745 [CUP:INFO] Connecting to CUPS ... https://eu1.cloud.thethings.network:443 (try #1)
1970-01-01 00:00:09.846 [any:INFO] /s2/cups.trust:
cert. version     : 3
serial number     : 82:10:CF:B0:D2:40:E3:59:44:63:E0:BB:63:82:8B:00
issuer name       : C=US, O=Internet Security Research Group, CN=ISRG Root X1
subject name      : C=US, O=Internet Security Research Group, CN=ISRG Root X1
issued  on        : 2015-06-04 11:04:38
expires on        : 2035-06-04 11:04:38
signed using      : RSA with SHA-256
RSA key size      : 4096 bits
basic constraints : CA=true
key usage         : Key Cert Sign, CRL1970-01-01 00:00:09.924 [AIO:INFO] cups has no cert configured - running server auth and cn
1970-01-01 00:00:11.273 [CUP:VERB] Retrieving update-info from CUPS https://eu1.cloud.thethings.network:443...
1970-01-01 00:00:11.643 [SYS:DEBU]   Free Heap: 35672 (min=35552) wifi=5 mh=7 cups=1 tc=0
1970-01-01 00:00:13.470 [AIO:DEBU] [2] HTTP connection shutdown...
1970-01-01 00:00:13.483 [SYS:INFO] sys_inState - Ignoring state transition: 5
1970-01-01 00:00:13.486 [CUP:INFO] Interaction with CUPS done (no updates) - next regular check in 1d
1970-01-01 00:00:13.489 [TCE:INFO] Starting TC engine
1970-01-01 00:00:13.590 [any:INFO] /s2/tc.trust:
cert. version     : 3
serial number     : 82:10:CF:B0:D2:40:E3:59:44:63:E0:BB:63:82:8B:00
issuer name       : C=US, O=Internet Security Research Group, CN=ISRG Root X1
subject name      : C=US, O=Internet Security Research Group, CN=ISRG Root X1
issued  on        : 2015-06-04 11:04:38
expires on        : 2035-06-04 11:04:38
signed using      : RSA with SHA-256
RSA key size      : 4096 bits
basic constraints : CA=true
key usage         : Key Cert Sign, CRL S1970-01-01 00:00:13.664 [AIO:INFO] tc has no cert configured - running server auth and cn
1970-01-01 00:00:13.723 [TCE:INFO] Connecting to INFOS: wss://eu1.cloud.thethings.network:8887
1970-01-01 00:00:15.534 [TCE:INFO] Infos: 58a0:cbff:fe80:c1e muxs-::0 wss://eu1.cloud.thethings.network:8887/traffic/eui-58A0CBFE
1970-01-01 00:00:15.538 [AIO:DEBU] [2] ws_close reason=1000
1970-01-01 00:00:15.542 [AIO:DEBU] ssl_tls.c:3739 MBEDTLS[1]: mbedtls_ssl_read_record_layer() returned -30848 (-0x7880)
1970-01-01 00:00:15.551 [AIO:DEBU] ssl_tls.c:6842 MBEDTLS[1]: mbedtls_ssl_read_record() returned -30848 (-0x7880)
1970-01-01 00:00:15.561 [AIO:ERRO] Recv failed: SSL - The peer notified us that the connection is going to be closed
1970-01-01 00:00:15.571 [AIO:DEBU] [2] WS connection shutdown...
1970-01-01 00:00:15.683 [any:INFO] /s2/tc.trust:
cert. version     : 3
serial number     : 82:10:CF:B0:D2:40:E3:59:44:63:E0:BB:63:82:8B:00
issuer name       : C=US, O=Internet Security Research Group, CN=ISRG Root X1
subject name      : C=US, O=Internet Security Research Group, CN=ISRG Root X1
issued  on        : 2015-06-04 11:04:38
expires on        : 2035-06-04 11:04:38
signed using      : RSA with SHA-256
RSA key size      : 4096 bits
basic constraints : CA=true
key usage         : Key Cert Sign, CRL S1970-01-01 00:00:15.768 [AIO:INFO] tc has no cert configured - running server auth and cn
1970-01-01 00:00:15.828 [TCE:VERB] Connecting to MUXS...
1970-01-01 00:00:17.415 [SYS:DEBU]   Free Heap: 23880 (min=18120) wifi=5 mh=7 cups=8 tc=3
1970-01-01 00:00:17.573 [TCE:VERB] Connected to MUXS.
2024-01-09 10:25:29.840 [RAL:INFO] Lora gateway library version: Version: 5.0.1;
2024-01-09 10:25:29.842 [RAL:VERB] Connecting to device:
2024-01-09 10:25:29.844 [RAL:DEBU] SX130x txlut table (0 entries)
2024-01-09 10:25:29.847 [RAL:VERB] SX1301 rxrfchain 0: enable=1 freq=867.5MHz rssi_offset=-166.000000 type=2 tx_enable=1 tx_notc0
2024-01-09 10:25:29.859 [RAL:VERB] SX1301 rxrfchain 1: enable=1 freq=868.5MHz rssi_offset=-166.000000 type=2 tx_enable=0 tx_notc0
2024-01-09 10:25:29.871 [RAL:VERB] SX1301 ifchain  0: enable=1 rf_chain=1 freq=-400000 bandwidth=0 datarate=0 sync_word=0/0
2024-01-09 10:25:29.882 [RAL:VERB] SX1301 ifchain  1: enable=1 rf_chain=1 freq=-200000 bandwidth=0 datarate=0 sync_word=0/0
2024-01-09 10:25:29.893 [RAL:VERB] SX1301 ifchain  2: enable=1 rf_chain=1 freq=0 bandwidth=0 datarate=0 sync_word=0/0
2024-01-09 10:25:29.903 [RAL:VERB] SX1301 ifchain  3: enable=1 rf_chain=0 freq=-400000 bandwidth=0 datarate=0 sync_word=0/0
2024-01-09 10:25:29.914 [RAL:VERB] SX1301 ifchain  4: enable=1 rf_chain=0 freq=-200000 bandwidth=0 datarate=0 sync_word=0/0
2024-01-09 10:25:29.925 [RAL:VERB] SX1301 ifchain  5: enable=1 rf_chain=0 freq=0 bandwidth=0 datarate=0 sync_word=0/0
2024-01-09 10:25:29.935 [RAL:VERB] SX1301 ifchain  6: enable=1 rf_chain=0 freq=200000 bandwidth=0 datarate=0 sync_word=0/0
2024-01-09 10:25:29.948 [RAL:VERB] SX1301 ifchain  7: enable=1 rf_chain=0 freq=400000 bandwidth=0 datarate=0 sync_word=0/0
2024-01-09 10:25:29.957 [RAL:VERB] SX1301 ifchain  8: enable=1 rf_chain=1 freq=-200000 bandwidth=2 datarate=2 sync_word=0/0
2024-01-09 10:25:29.968 [RAL:VERB] SX1301 ifchain  9: enable=1 rf_chain=1 freq=300000 bandwidth=0 datarate=50000 sync_word=0/0
2024-01-09 10:25:29.979 [RAL:VERB] SX130x LBT not enabled
2024-01-09 10:25:29.984 [RAL:VERB] Station device:  (PPS capture disabled)
INFO: FPGA supported features: [TX filter]  [Spectral Scan]  [LBT]
2024-01-09 10:25:34.407 [RAL:VERB] Concentrator started (4s416ms)
2024-01-09 10:25:34.410 [S2E:INFO] Configuring for region: EU863 -- 863.0MHz..870.0MHz
2024-01-09 10:25:34.414 [S2E:VERB]   DR0  SF12/BW125
2024-01-09 10:25:34.416 [S2E:VERB]   DR1  SF11/BW125
2024-01-09 10:25:34.420 [S2E:VERB]   DR2  SF10/BW125
2024-01-09 10:25:34.425 [S2E:VERB]   DR3  SF9/BW125
2024-01-09 10:25:34.429 [S2E:VERB]   DR4  SF8/BW125
2024-01-09 10:25:34.434 [S2E:VERB]   DR5  SF7/BW125
2024-01-09 10:25:34.440 [S2E:VERB]   DR6  SF7/BW250
2024-01-09 10:25:34.443 [S2E:VERB]   DR7  FSK
2024-01-09 10:25:34.448 [S2E:VERB]   DR8  FSK
2024-01-09 10:25:34.452 [S2E:VERB]   DR9  FSK
2024-01-09 10:25:34.456 [S2E:VERB]   DR10 FSK
2024-01-09 10:25:34.460 [S2E:VERB]   DR11 FSK
2024-01-09 10:25:34.464 [S2E:VERB]   DR12 FSK
2024-01-09 10:25:34.468 [S2E:VERB]   DR13 FSK
2024-01-09 10:25:34.473 [S2E:VERB]   DR14 FSK
2024-01-09 10:25:34.477 [S2E:VERB]   DR15 FSK
2024-01-09 10:25:34.481 [S2E:VERB]   TX power: 16.0 dBm EIRP
2024-01-09 10:25:34.486 [S2E:VERB]             27.0 dBm EIRP for 869.4MHz..869.65MHz
2024-01-09 10:25:34.494 [S2E:VERB]   JoinEui list: 0 entries
2024-01-09 10:25:34.499 [S2E:VERB]   NetID filter: FFFFFFFF-FFFFFFFF-FFFFFFFF-FFFFFFFF
2024-01-09 10:25:34.508 [S2E:VERB]   Dev/test settings: nocca=1 nodc=1 nodwell=1
2024-01-09 10:25:34.514 [S2E:VERB] Beaconing every 2m8s on 869.525MHz(1) @ DR3 (frame layout 2/8/17)
2024-01-09 10:25:34.523 [S2E:INFO] Beaconing suspended for 10s - insufficient GPS data: time position
2024-01-09 10:25:34.564 [SYS:DEBU]   Free Heap: 19520 (min=17928) wifi=5 mh=7 cups=8 tc=4
2024-01-09 10:25:34.587 [S2E:VERB] RX 867.9MHz DR5 SF7/BW125 snr=-4.2 rssi=-117 xtime=0xDA0000003831D4 - updf mhdr=40 DevAddr=00)
2024-01-09 10:25:39.567 [SYS:DEBU]   Free Heap: 19160 (min=17336) wifi=5 mh=7 cups=8 tc=4
2024-01-09 10:25:43.346 [S2E:VERB] RX 868.1MHz DR5 SF7/BW125 snr=0.2 rssi=-113 xtime=0xDA000000BDB98B - updf mhdr=40 DevAddr=014)
2024-01-09 10:25:44.523 [S2E:INFO] Beaconing suspended for 10s - insufficient GPS data: time
2024-01-09 10:25:44.571 [SYS:DEBU]   Free Heap: 19160 (min=17336) wifi=5 mh=7 cups=8 tc=4
2024-01-09 10:25:47.688 [S2E:VERB] RX 867.9MHz DR5 SF7/BW125 snr=2.5 rssi=-113 xtime=0xDA000000FFF89C - updf mhdr=40 DevAddr=014)
2024-01-09 10:25:49.575 [SYS:DEBU]   Free Heap: 19160 (min=17336) wifi=5 mh=7 cups=8 tc=4
2024-01-09 10:25:51.793 [S2E:VERB] RX 868.1MHz DR5 SF7/BW125 snr=-1.0 rssi=-115 xtime=0xDA0000013EBFC3 - updf mhdr=40 DevAddr=00)
2024-01-09 10:25:54.523 [S2E:INFO] Beaconing suspended for 10s - insufficient GPS data: time
2024-01-09 10:25:54.578 [SYS:DEBU]   Free Heap: 19160 (min=17336) wifi=5 mh=7 cups=8 tc=4
2024-01-09 10:25:59.521 [S2E:VERB] RX 867.3MHz DR5 SF7/BW125 snr=-5.8 rssi=-114 xtime=0xDA000001B4969B - updf mhdr=40 DevAddr=00)
2024-01-09 10:25:59.582 [SYS:DEBU]   Free Heap: 17536 (min=17336) wifi=5 mh=7 cups=8 tc=4
2024-01-09 10:26:00.959 [S2E:VERB] RX 867.9MHz DR5 SF7/BW125 snr=5.2 rssi=-111 xtime=0xDA000001CAC664 - updf mhdr=40 DevAddr=01B)
2024-01-09 10:26:04.523 [S2E:INFO] Beaconing suspended for 10s - insufficient GPS data: time
2024-01-09 10:26:04.585 [SYS:DEBU]   Free Heap: 19160 (min=17336) wifi=5 mh=7 cups=8 tc=4
2024-01-09 10:26:09.589 [SYS:DEBU]   Free Heap: 19160 (min=17336) wifi=5 mh=7 cups=8 tc=4
2024-01-09 10:26:13.328 [S2E:VERB] RX 868.1MHz DR5 SF7/BW125 snr=-3.8 rssi=-116 xtime=0xDA000002878333 - updf mhdr=40 DevAddr=00)
2024-01-09 10:26:14.210 [S2E:VERB] RX 867.5MHz DR5 SF7/BW125 snr=-1.0 rssi=-113 xtime=0xDA00000294EC84 - updf mhdr=40 DevAddr=01)
2024-01-09 10:26:14.467 [SYN:INFO] MCU/SX130X drift stats: min: +0.5ppm  q50: +2.9ppm  q80: -47.6ppm  max: -197.9ppm - thresholdm
2024-01-09 10:26:14.473 [SYN:INFO] Mean MCU drift vs SX130X#0: -20.2ppm
2024-01-09 10:26:14.524 [S2E:INFO] Beaconing suspended for 10s - insufficient GPS data: time
2024-01-09 10:26:14.594 [SYS:DEBU]   Free Heap: 19160 (min=17336) wifi=5 mh=7 cups=8 tc=4
2024-01-09 10:26:17.789 [S2E:VERB] RX 867.5MHz DR5 SF7/BW125 snr=-2.5 rssi=-114 xtime=0xDA000002CB8F44 - updf mhdr=40 DevAddr=01)
2024-01-09 10:26:19.599 [SYS:DEBU]   Free Heap: 19160 (min=17336) wifi=5 mh=7 cups=8 tc=4
2024-01-09 10:26:19.967 [S2E:VERB] RX 867.5MHz DR5 SF7/BW125 snr=-0.2 rssi=-114 xtime=0xDA000002ECA264 - updf mhdr=40 DevAddr=00)
2024-01-09 10:26:20.068 [S2E:VERB] RX 868.1MHz DR5 SF7/BW125 snr=-1.2 rssi=-115 xtime=0xDA000002EE0BAB - updf mhdr=40 DevAddr=00)
2024-01-09 10:26:24.524 [S2E:INFO] Beaconing suspended for 10s - insufficient GPS data: time
2024-01-09 10:26:24.603 [SYS:DEBU]   Free Heap: 19160 (min=17336) wifi=5 mh=7 cups=8 tc=4
2024-01-09 10:26:29.606 [SYS:DEBU]   Free Heap: 19160 (min=17336) wifi=5 mh=7 cups=8 tc=4
2024-01-09 10:26:31.610 [S2E:VERB] RX 867.7MHz DR5 SF7/BW125 snr=-3.8 rssi=-117 xtime=0xDA0000039E31EC - updf mhdr=40 DevAddr=00)
2024-01-09 10:26:33.391 [SYN:INFO] Time sync qualities: min=1047 q90=1266 max=1881 (previous q90=2147483647)
2024-01-09 10:26:33.804 [S2E:VERB] RX 868.3MHz DR5 SF7/BW125 snr=4.5 rssi=-107 xtime=0xDA000003BFD5F3 - updf mhdr=40 DevAddr=003)
2024-01-09 10:26:34.524 [S2E:INFO] Beaconing suspended for 10s - insufficient GPS data: time
2024-01-09 10:26:34.581 [S2E:VERB] RX 867.5MHz DR5 SF7/BW125 snr=-6.8 rssi=-117 xtime=0xDA000003CBB4F4 - updf mhdr=40 DevAddr=00)
2024-01-09 10:26:34.610 [SYS:DEBU]   Free Heap: 17536 (min=17336) wifi=5 mh=7 cups=8 tc=4
2024-01-09 10:26:39.614 [SYS:DEBU]   Free Heap: 19160 (min=17336) wifi=5 mh=7 cups=8 tc=4
2024-01-09 10:26:43.347 [S2E:VERB] RX 867.5MHz DR5 SF7/BW125 snr=2.0 rssi=-113 xtime=0xDA000004513E94 - updf mhdr=40 DevAddr=014)
2024-01-09 10:26:44.525 [S2E:INFO] Beaconing suspended for 10s - insufficient GPS data: time
2024-01-09 10:26:44.618 [SYS:DEBU]   Free Heap: 19160 (min=17336) wifi=5 mh=7 cups=8 tc=4
2024-01-09 10:26:47.454 [S2E:VERB] RX 867.7MHz DR5 SF7/BW125 snr=4.2 rssi=-106 xtime=0xDA0000048FF684 - updf mhdr=40 DevAddr=014)
2024-01-09 10:26:49.621 [SYS:DEBU]   Free Heap: 19160 (min=17336) wifi=5 mh=7 cups=8 tc=4
2024-01-09 10:26:51.792 [S2E:VERB] RX 867.7MHz DR5 SF7/BW125 snr=0.5 rssi=-112 xtime=0xDA000004D2468C - updf mhdr=40 DevAddr=006)
2024-01-09 10:26:54.525 [S2E:INFO] Beaconing suspended for 10s - insufficient GPS data: time
2024-01-09 10:26:54.626 [SYS:DEBU]   Free Heap: 19160 (min=17336) wifi=5 mh=7 cups=8 tc=4
2024-01-09 10:26:55.387 [S2E:VERB] RX 868.3MHz DR1 SF11/BW125 snr=-13.2 rssi=-117 xtime=0xDA000005090BC4 - jreq MHdr=00 JoinEui=8
2024-01-09 10:26:56.509 [SYN:INFO] MCU/SX130X drift stats: min: -0.5ppm  q50: +2.4ppm  q80: +6.7ppm  max: +54.7ppm - threshold qm
2024-01-

His logs show 2.0.4

Both of them run 2.0.4, and as far as I know, it is the latest.

That is normal operation and connection with the TTN (TTS-SB) servers

That is the connection to the 3rd party (Semtech?) claim/CUPS server looking to get updates and config files.

As Nick suggests try another backhaul connection service (as noted mobile phone a good quick test - just make sure device goes back to local network after tests…have checked on mobile before now, got good connected service, packed up and walked away then wondered why GW offline again! … 'cause it was still looking for my phone! Dho!)

If no joy that way simply delete the mis-behaving one from GW console and carefully step though reclaim process under new GW-ID - be creative with naming vs system suggested default (re-use of GW-EUI is normal but ID repeat a no no!!), double checking you have entered claim code (WiFi Pwd) exactly… and try again… let us know what happens at each step.

Have done so several times, I see no other thing to do.
After connecting to the internet:

1970-01-01 00:00:09.262 [CUP:INFO] Starting a CUPS session now.
1970-01-01 00:00:09.266 [CUP:INFO] Connecting to CUPS ... https://rjs.sm.tc:9191 (try #1)
1970-01-01 00:00:09.278 [any:INFO] /s2/cups.trust:
cert. version     : 1
serial number     : 01
issuer name       : CN=Root CA, OU=TrackCentral (ez5Cj0eN), O=TrackNet.io, C=CH
subject name      : CN=Root CA, OU=TrackCentral (ez5Cj0eN), O=TrackNet.io, C=CH
issued  on        : 2018-11-22 10:23:38
expires on        : 2024-11-20 10:23:38
signed using      : ECDSA with SHA256
EC key size       : 256 bits
1970-01-01 00:00:09.305 [AIO:INFO] cups has no cert configured - running server auth and client auth with token
1970-01-01 00:00:27.686 [AIO:ERRO] [2] HTTP connect failed: UNKNOWN ERROR CODE (0044)
1970-01-01 00:00:27.689 [AIO:DEBU] [2] HTTP connection shutdown...

It seems like communication is ok, but what i received causes “UNKNOWN ERROR CODE (0044)”
What is the reason for this error?

Who should I talk to, who has control off what is sent to TTIG?

Enquiring minds, or at least mine, would love to know what this entails.

I’m reluctant to upset your Forum-Chi, but was there any surgery on the bad-TTIG before it went wrong?

That would be Semtech & TTI via Slack - which for a $100 value item that has been opened & altered is going to be travelling hopeful. And perhaps a bit premature - after I’ve cooked & eaten supper I’ll look at the logs a bit harder, the TTI offices are closed right now so waiting a few hours isn’t going to make much difference.

OK, Thank you for answering, I have to mention that the log shows the same ip address from the router to both, this is wrong, the log from the good one, is older, before I assigned static address to the two TTIG’s. So the bad one got the same address that the good one had before I made them static.
It seems like the TTIG try to read a certificate from https://rjs.sm.tc:9191, but it get something with a weird “serial number”. But I do not know what this mean.

Comparing the logs:

the “Bad” TTIG appears to be starting out from a more basic config but mostly failing to pick up a current date-time.

I’d go with a hard reset, reacquaint it with your WiFi, there should be no need to do anything on the console and see what the log gives you.

The error code comes from mbedTLS and translates to

The connection to the given server / port failed

This points at the networking problem in your local network. Do you have some restrictive firewall rules or stateful packet inspection going on? Within the same network, can you check with a Laptop whether the endpoint is reachable?

curl -v -k https://rjs.sm.tc:9191/

As it was already suggested, I think trying out another source of connectivity (e.g. via cellphone) could be very revealing. Could you give it a try?

Have tried “Hard Reset” several times.
Her are the “curl” output:

$ curl -v -k https://rjs.sm.tc:9191/
*   Trying 3.121.98.110:9191...
* Connected to rjs.sm.tc (3.121.98.110) port 9191 (#0)
* ALPN: offers h2,http/1.1
* TLSv1.3 (OUT), TLS handshake, Client hello (1):
* TLSv1.3 (IN), TLS handshake, Server hello (2):
* TLSv1.3 (IN), TLS handshake, Encrypted Extensions (8):
* TLSv1.3 (IN), TLS handshake, Request CERT (13):
* TLSv1.3 (IN), TLS handshake, Certificate (11):
* TLSv1.3 (IN), TLS handshake, CERT verify (15):
* TLSv1.3 (IN), TLS handshake, Finished (20):
* TLSv1.3 (OUT), TLS change cipher, Change cipher spec (1):
* TLSv1.3 (OUT), TLS handshake, Certificate (11):
* TLSv1.3 (OUT), TLS handshake, Finished (20):
* SSL connection using TLSv1.3 / TLS_AES_256_GCM_SHA384
* ALPN: server did not agree on a protocol. Uses default.
* Server certificate:
*  subject: O=Semtech; OU=LoRaCloud; OU=RouterJoinServer; C=CH; CN=rjs-1
*  start date: Apr 23 12:57:43 2020 GMT
*  expire date: Apr 21 12:57:43 2030 GMT
*  issuer: CN=Root CA; OU=TrackCentral (ez5Cj0eN); O=TrackNet.io; C=CH
*  SSL certificate verify result: self-signed certificate in certificate chain (19), continuing anyway.
* using HTTP/1.x
> GET / HTTP/1.1
> Host: rjs.sm.tc:9191
> User-Agent: curl/7.88.1
> Accept: */*
> 
* TLSv1.3 (IN), TLS handshake, Newsession Ticket (4):
* TLSv1.3 (IN), TLS handshake, Newsession Ticket (4):
* old SSL session ID is stale, removing
< HTTP/1.1 400 Bad Request
< Content-Type: text/plain; charset=utf-8
< Content-Length: 78
< Date: Wed, 10 Jan 2024 10:08:39 GMT
< Server: Python/3.6 aiohttp/3.5.4
< Connection: close
< 
* Closing connection 0
* TLSv1.3 (IN), TLS alert, close notify (256):
* TLSv1.3 (OUT), TLS alert, close notify (256):
{"error":"Invalid or missing input Expecting value: line 1 column 1 (char 0)"}joe@asus:~/dok/1_sw/1_nRF5

The “good” TTIG do not call “https://rjs.sm.tc:9191”. This is why I do not dare give this one a “Hard Reset”.

It could be interresting to give the “bad” TTIG the EUI of the good one, and see how it wil do (taking the good one off net ofcourse). But I guess this is hard coded in the TTIG.
For some reason I think there will be some Error messages on the “https://rjs.sm.tc:9191” server that can give a answer to what goes wrong…

I tried to connect it to a mobile phone hotspot, with the same result as on my ordinary internet connection. With one exeption, now I get:

1970-01-01 00:01:25.251 [AIO:ERRO] [-1] HTTP connect failed: UNKNOWN ERROR CODE (0052)

On my ordinary internet connection, I get:

1970-01-01 00:01:52.820 [AIO:ERRO] [2] HTTP connect failed: UNKNOWN ERROR CODE (0044)

But the result is the same; retry evry 1 minute.
Here is the log on the mob. net:

lll`mode : sta(2c:f4:32:50:c6:61)
add if0
1970-01-01 00:00:02.217 [SYS:INFO] FSCK found section marker A0
1970-01-01 00:00:02.224 [SYS:INFO] FSCK section A: 28 records, 6280 bytes used, 1017720 bytes free
1970-01-01 00:00:02.712 [SYS:INFO] FSCK section A followed by erased flash - all clear.
1970-01-01 00:00:02.721 [SYS:INFO] Checking file: [   cups-boot.uri ] OK
1970-01-01 00:00:02.725 [SYS:INFO] Checking file: [   cups-boot.key ] OK
1970-01-01 00:00:02.729 [SYS:INFO] Checking file: [ cups-boot.trust ] OK
1970-01-01 00:00:02.733 [SYS:INFO] Checking file: [       sig-0.key ] OK
1970-01-01 00:00:02.738 [SYS:INFO] Checking file: [    station.conf ] OK
1970-01-01 00:00:02.760 [SYS:INFO] Checking file: [  web/index.html ] OK
1970-01-01 00:00:02.769 [any:INFO] HW pipe bound with fd=0
1970-01-01 00:00:02.771 [any:INFO] AIO registered for HW pipe &aio=0x3ffeea98


1970-01-01 00:00:00.007 [SYS:DEBU] ======= VER ======
1970-01-01 00:00:00.008 [SYS:DEBU] Station Version   2.0.4(minihub/debug)
1970-01-01 00:00:00.010 [SYS:DEBU] Version Commit    f63908e
1970-01-01 00:00:00.014 [SYS:DEBU] Station Build     2020-05-07 16:03:53
1970-01-01 00:00:00.020 [SYS:DEBU] Firmware Version  2.0.4
1970-01-01 00:00:00.025 [SYS:DEBU] FW Flavor ID      semtech0
1970-01-01 00:00:00.031 [SYS:DEBU] Model             minihub
1970-01-01 00:00:00.042 [SYS:DEBU] ======= SYS ======
1970-01-01 00:00:00.044 [SYS:DEBU] CPU Freq          80 / 80000000 / 80000000
1970-01-01 00:00:00.048 [SYS:DEBU] Random Number     1585696536
1970-01-01 00:00:00.053 [SYS:DEBU] Reset cause       4
1970-01-01 00:00:00.058 [SYS:DEBU] Booting USER_BIN  1
1970-01-01 00:00:00.063 [SYS:DEBU] FW start addr     0x00001000
1970-01-01 00:00:00.069 [SYS:DEBU] ESP SDK version   2.0-dev(9ec59b5)
1970-01-01 00:00:00.075 [SYS:DEBU] mbedTLS version   2.6.1
1970-01-01 00:00:00.080 [SYS:DEBU] Free Heap Startup 58280 bytes
1970-01-01 00:00:00.086 [SYS:DEBU] ======= MFG ======
1970-01-01 00:00:00.092 [SYS:DEBU] SN                TBMH100868002061
1970-01-01 00:00:00.102 [SYS:DEBU] MTIME             2019-07-06 11:17:50
1970-01-01 00:00:00.104 [SYS:DEBU] PERSO_HASH        0xfcd3e0c8
1970-01-01 00:00:00.109 [SYS:DEBU] AP_PW             xxxxxxxxxxxxxxxx
1970-01-01 00:00:00.114 [SYS:DEBU] AP MAC            58:A0:CB:80:0C:10
1970-01-01 00:00:00.121 [SYS:DEBU] EUI               58-A0-CB-FF-FE-80-0C-10
1970-01-01 00:00:00.127 [SYS:DEBU] STA MAC           2C:F4:32:50:C6:61
1970-01-01 00:00:00.134 [SYS:DEBU] ======= CRD ======
1970-01-01 00:00:00.142 [SYS:DEBU] [cups] auth=3 -> https://rjs.sm.tc:9191
1970-01-01 00:00:00.145 [SYS:DEBU]   type=0  -> /s2/cups.trust
1970-01-01 00:00:00.151 [SYS:DEBU]   type=2  -> /s2/cups.key
1970-01-01 00:00:00.163 [SYS:DEBU] [cups-bak] - not available
1970-01-01 00:00:00.168 [SYS:DEBU] [cups-boot] auth=3 -> https://rjs.sm.tc:9191
1970-01-01 00:00:00.170 [SYS:DEBU]   type=0  -> /s2/cups-boot.trust
1970-01-01 00:00:00.174 [SYS:DEBU]   type=2  -> /s2/cups-boot.key
1970-01-01 00:00:00.181 [SYS:DEBU] [tc] - not available
1970-01-01 00:00:00.186 [SYS:DEBU] [tc-bak] - not available
1970-01-01 00:00:00.191 [SYS:DEBU] [tc-boot] - not available
1970-01-01 00:00:00.196 [SYS:DEBU] ======= MEM ======
data  : 0x3ffe8000 ~ 0x3ffe8d40, len: 3392
rodata: 0x3ffe8d40 ~ 0x3ffe8fd0, len: 656
bss   : 0x3ffe8fd0 ~ 0x3fff00a0, len: 28880
heap  : 0x3fff00a0 ~ 0x40000000, len: 65376
1970-01-01 00:00:00.223 [SYS:DEBU] ==================
1970-01-01 00:00:00.233 [SYS:DEBU] Start WiFi Scan
1970-01-01 00:00:01.231 [SYS:DEBU]   Free Heap: 57528 (min=56816) wifi=0 mh=1 cups=0 tc=0
scandone
1970-01-01 00:00:02.654 [SYS:DEBU] mh_scanDoneCB: status=0
1970-01-01 00:00:02.656 [SYS:DEBU]                SSID |   CH @ RSSI   |  auth  | b/g/n | wps
1970-01-01 00:00:02.658 [SYS:DEBU]  H0401 - Studio de Paris | ch-01@-80 dBm | auth=3 | 1/1/1 | 1
1970-01-01 00:00:02.665 [SYS:DEBU]  Pretty fly for a WiFi | ch-01@-89 dBm | auth=3 | 1/1/1 | 1
1970-01-01 00:00:02.674 [SYS:DEBU]     WillYouBeMyWifi | ch-01@-92 dBm | auth=3 | 1/1/1 | 1
1970-01-01 00:00:02.682 [SYS:DEBU]       Mocor Hotspot | ch-06@-30 dBm | auth=3 | 1/1/1 | 0
1970-01-01 00:00:02.690 [SYS:DEBU]            ACEQGiNL | ch-06@-92 dBm | auth=3 | 1/1/1 | 1
1970-01-01 00:00:02.698 [SYS:DEBU]          Zyxel_1F18 | ch-11@-57 dBm | auth=3 | 1/1/1 | 1
1970-01-01 00:00:02.706 [SYS:DEBU]     WillYouBeMyWifi | ch-11@-91 dBm | auth=3 | 1/1/1 | 1
1970-01-01 00:00:03.236 [SYS:DEBU] WiFi connecting to 'Mocor Hotspot'
1970-01-01 00:00:03.317 [SYS:INFO] DHCP is not started. Starting it...
scandone
state: 0 -> 2 (b0)
state: 2 -> 3 (0)
state: 3 -> 5 (10)
add 0
aid 1
pm open phy_2,type:2 0 0
cnt
1970-01-01 00:00:06.737 [SYS:DEBU]   Free Heap: 57904 (min=55408) wifi=1 mh=3 cups=0 tc=0

connected with Mocor Hotspot, channel 6
dhcp client start...
ip:192.168.43.163,mask:255.255.255.0,gw:192.168.43.1
1970-01-01 00:00:11.740 [SYS:DEBU]   Free Heap: 56888 (min=54208) wifi=5 mh=3 cups=0 tc=0
1970-01-01 00:00:11.750 [CUP:INFO] Stopping TC in favor of CUPS
1970-01-01 00:00:11.752 [CUP:INFO] Starting a CUPS session in 0 seconds.
1970-01-01 00:00:11.761 [CUP:INFO] Starting a CUPS session now.
1970-01-01 00:00:11.765 [CUP:INFO] Connecting to CUPS ... https://rjs.sm.tc:9191 (try #1)
1970-01-01 00:00:11.777 [any:INFO] /s2/cups.trust:
cert. version     : 1
serial number     : 01
issuer name       : CN=Root CA, OU=TrackCentral (ez5Cj0eN), O=TrackNet.io, C=CH
subject name      : CN=Root CA, OU=TrackCentral (ez5Cj0eN), O=TrackNet.io, C=CH
issued  on        : 2018-11-22 10:23:38
expires on        : 2024-11-20 10:23:38
signed using      : ECDSA with SHA256
EC key size       : 256 bits
1970-01-01 00:00:11.805 [AIO:INFO] cups has no cert configured - running server auth and client auth with token
1970-01-01 00:00:18.258 [AIO:ERRO] [-1] HTTP connect failed: UNKNOWN ERROR CODE (0052)
1970-01-01 00:00:18.261 [AIO:DEBU] [-1] HTTP connection shutdown...
1970-01-01 00:00:18.273 [CUP:ERRO] CUPS connect failed - URI: https://rjs.sm.tc:9191
1970-01-01 00:00:18.276 [SYS:INFO] sys_inState - Ignoring state transition: 5
1970-01-01 00:00:18.278 [SYS:DEBU]   Free Heap: 57040 (min=39056) wifi=5 mh=7 cups=-1 tc=0
1970-01-01 00:00:18.285 [CUP:INFO] Interaction with CUPS failed - retrying in 1m
1970-01-01 00:00:18.292 [TCE:INFO] Starting TC engine
1970-01-01 00:00:18.299 [TCE:ERRO] No TC URI configured
1970-01-01 00:00:18.310 [TCE:INFO] Router rejected or retry limit reached. Invoking CUPS.
1970-01-01 00:00:18.312 [TCE:INFO] Terminating TC engine
1970-01-01 00:00:18.315 [CUP:INFO] Stopping TC in favor of CUPS
1970-01-01 00:00:18.321 [CUP:INFO] Starting a CUPS session in 60 seconds.
1970-01-01 00:00:23.285 [SYS:DEBU]   Free Heap: 51712 (min=39056) wifi=5 mh=7 cups=0 tc=-2
1970-01-01 00:00:28.288 [SYS:DEBU]   Free Heap: 51712 (min=39056) wifi=5 mh=7 cups=0 tc=-2
1970-01-01 00:00:33.291 [SYS:DEBU]   Free Heap: 51712 (min=39056) wifi=5 mh=7 cups=0 tc=-2
1970-01-01 00:00:38.294 [SYS:DEBU]   Free Heap: 51712 (min=39056) wifi=5 mh=7 cups=0 tc=-2
1970-01-01 00:00:43.297 [SYS:DEBU]   Free Heap: 51712 (min=39056) wifi=5 mh=7 cups=0 tc=-2
1970-01-01 00:00:48.299 [SYS:DEBU]   Free Heap: 51712 (min=39056) wifi=5 mh=7 cups=0 tc=-2
1970-01-01 00:00:53.302 [SYS:DEBU]   Free Heap: 51712 (min=39056) wifi=5 mh=7 cups=0 tc=-2
1970-01-01 00:00:58.305 [SYS:DEBU]   Free Heap: 51712 (min=39056) wifi=5 mh=7 cups=0 tc=-2
1970-01-01 00:01:03.307 [SYS:DEBU]   Free Heap: 51712 (min=39056) wifi=5 mh=7 cups=0 tc=-2
1970-01-01 00:01:08.310 [SYS:DEBU]   Free Heap: 51712 (min=39056) wifi=5 mh=7 cups=0 tc=-2
1970-01-01 00:01:13.313 [SYS:DEBU]   Free Heap: 51712 (min=39056) wifi=5 mh=7 cups=0 tc=-2
1970-01-01 00:01:18.315 [SYS:DEBU]   Free Heap: 51712 (min=39056) wifi=5 mh=7 cups=0 tc=-2
1970-01-01 00:01:18.335 [CUP:INFO] Starting a CUPS session now.
1970-01-01 00:01:18.338 [CUP:INFO] Connecting to CUPS ... https://rjs.sm.tc:9191 (try #2)
1970-01-01 00:01:18.350 [any:INFO] /s2/cups.trust:
cert. version     : 1
serial number     : 01
issuer name       : CN=Root CA, OU=TrackCentral (ez5Cj0eN), O=TrackNet.io, C=CH
subject name      : CN=Root CA, OU=TrackCentral (ez5Cj0eN), O=TrackNet.io, C=CH
issued  on        : 2018-11-22 10:23:38
expires on        : 2024-11-20 10:23:38
signed using      : ECDSA with SHA256
EC key size       : 256 bits
1970-01-01 00:01:18.378 [AIO:INFO] cups has no cert configured - running server auth and client auth with token
1970-01-01 00:01:25.251 [AIO:ERRO] [-1] HTTP connect failed: UNKNOWN ERROR CODE (0052)
1970-01-01 00:01:25.254 [AIO:DEBU] [-1] HTTP connection shutdown...
1970-01-01 00:01:25.262 [CUP:ERRO] CUPS connect failed - URI: https://rjs.sm.tc:9191
1970-01-01 00:01:25.264 [SYS:INFO] sys_inState - Ignoring state transition: 5
1970-01-01 00:01:25.269 [SYS:DEBU]   Free Heap: 56848 (min=38856) wifi=5 mh=7 cups=-1 tc=-2
1970-01-01 00:01:25.277 [CUP:INFO] Interaction with CUPS failed - retrying in 1m
1970-01-01 00:01:25.284 [TCE:INFO] Starting TC engine
1970-01-01 00:01:25.290 [TCE:ERRO] No TC URI configured
1970-01-01 00:01:25.301 [TCE:INFO] Router rejected or retry limit reached. Invoking CUPS.
1970-01-01 00:01:25.304 [TCE:INFO] Terminating TC engine
1970-01-01 00:01:25.307 [CUP:INFO] Stopping TC in favor of CUPS
1970-01-01 00:01:25.312 [CUP:INFO] Starting a CUPS session in 60 seconds.
1970-01-01 00:01:30.277 [SYS:DEBU]   Free Heap: 51712 (min=38856) wifi=5 mh=7 cups=0 tc=-2
1970-01-01 00:01:35.280 [SYS:DEBU]   Free Heap: 51712 (min=38856) wifi=5 mh=7 cups=0 tc=-2
1970-01-01 00:01:40.282 [SYS:DEBU]   Free Heap: 51712 (min=38856) wifi=5 mh=7 cups=0 tc=-2
1970-01-01 00:01:45.285 [SYS:DEBU]   Free Heap: 51712 (min=38856) wifi=5 mh=7 cups=0 tc=-2
1970-01-01 00:01:50.288 [SYS:DEBU]   Free Heap: 51712 (min=38856) wifi=5 mh=7 cups=0 tc=-2
1970-01-01 00:01:55.291 [SYS:DEBU]   Free Heap: 51712 (min=38856) wifi=5 mh=7 cups=0 tc=-2
1970-01-01 00:02:00.293 [SYS:DEBU]   Free Heap: 51712 (min=38856) wifi=5 mh=7 cups=0 tc=-2
1970-01-01 00:02:05.296 [SYS:DEBU]   Free Heap: 51712 (min=38856) wifi=5 mh=7 cups=0 tc=-2
1970-01-01 00:02:10.299 [SYS:DEBU]   Free Heap: 51712 (min=38856) wifi=5 mh=7 cups=0 tc=-2
1970-01-01 00:02:15.301 [SYS:DEBU]   Free Heap: 51712 (min=38856) wifi=5 mh=7 cups=0 tc=-2
1970-01-01 00:02:20.304 [SYS:DEBU]   Free Heap: 51712 (min=38856) wifi=5 mh=7 cups=0 tc=-2
1970-01-01 00:02:25.307 [SYS:DEBU]   Free Heap: 51712 (min=38856) wifi=5 mh=7 cups=0 tc=-2
1970-01-01 00:02:25.327 [CUP:INFO] Starting a CUPS session now.
1970-01-01 00:02:25.330 [CUP:INFO] Connecting to CUPS ... https://rjs.sm.tc:9191 (try #3)
1970-01-01 00:02:25.342 [any:INFO] /s2/cups.trust:
cert. version     : 1
serial number     : 01
issuer name       : CN=Root CA, OU=TrackCentral (ez5Cj0eN), O=TrackNet.io, C=CH
subject name      : CN=Root CA, OU=TrackCentral (ez5Cj0eN), O=TrackNet.io, C=CH
issued  on        : 2018-11-22 10:23:38
expires on        : 2024-11-20 10:23:38
signed using      : ECDSA with SHA256
EC key size       : 256 bits
1970-01-01 00:02:25.370 [AIO:INFO] cups has no cert configured - running server auth and client auth with token
1970-01-01 00:02:32.251 [AIO:ERRO] [-1] HTTP connect failed: UNKNOWN ERROR CODE (0052)
1970-01-01 00:02:32.254 [AIO:DEBU] [-1] HTTP connection shutdown...
1970-01-01 00:02:32.262 [CUP:ERRO] CUPS connect failed - URI: https://rjs.sm.tc:9191
1970-01-01 00:02:32.264 [SYS:INFO] sys_inState - Ignoring state transition: 5
1970-01-01 00:02:32.269 [SYS:DEBU]   Free Heap: 56848 (min=38856) wifi=5 mh=7 cups=-1 tc=-2
1970-01-01 00:02:32.277 [CUP:INFO] Interaction with CUPS failed - retrying in 1m
1970-01-01 00:02:32.284 [TCE:INFO] Starting TC engine
1970-01-01 00:02:32.290 [TCE:ERRO] No TC URI configured
1970-01-01 00:02:32.301 [TCE:INFO] Router rejected or retry limit reached. Invoking CUPS.
1970-01-01 00:02:32.304 [TCE:INFO] Terminating TC engine
1970-01-01 00:02:32.307 [CUP:INFO] Stopping TC in favor of CUPS
1970-01-01 00:02:32.312 [CUP:INFO] Starting a CUPS session in 60 seconds.
1970-01-01 00:02:37.277 [SYS:DEBU]   Free Heap: 51712 (min=38856) wifi=5 mh=7 cups=0 tc=-2
1970-01-01 00:02:42.280 [SYS:DEBU]   Free Heap: 51712 (min=38856) wifi=5 mh=7 cups=0 tc=-2
1970-01-01 00:02:47.282 [SYS:DEBU]   Free Heap: 51712 (min=38856) wifi=5 mh=7 cups=0 tc=-2
1970-01-01 00:02:52.285 [SYS:DEBU]   Free Heap: 51712 (min=38856) wifi=5 mh=7 cups=0 tc=-2

Clearly it is road blocked by the access to the Semtech system and it wouldn’t be the first time that those servers have glitched, we’ve done the other network sanity check, so now’s time to turn on the bat signal - paging @KrishnaIyerEaswaran2

mbedTLS error code 0052 points at a DNS resolution failure.

Given the variability in the error message based on different networking environments I would still not exclude the possibility of client side networking issues. Any reason why your cellular hotspot would filter DNS requests to 1.1.1.1?