Hi everyone.
I’ve been attempting to reconnect my indoor gateway to my TTN dashboard. The gateway had successfully last connected to my dashboard in May 8th, 2024, based on data from the cups-last-seen field in General Settings.
Gateway configuration has stayed the same since then, the only thing that has changed from my end is that the gateway is now connecting to my Home WiFi rather than my university WiFi.
Unfortunately, since then, the gateway has been showing disconnected on the dashboard, but the LED status is solid green and can be seen as “connected” within my router.
I followed the new troubleshooting guide here for this specific case I’m facing.
The two suggestions were powercycling (rebooting) the gateway, which leads to solid green again but disconnected.
I also did a factory reset (held SETUP button), re-entered WiFi credentials, and confirmed successful connection within my router. Still disconnected on TTN dashboard but solid green light.
I’m not too sure what the gateway is having issues with, or if something might have changed from the server and configuration end between May 2024 and now that I should consider looking further into.
Appreciate any direction or feedback on this issue. Thank you.