Any support questions you might have can be asked here: https://www.thethingsnetwork.org/marketplace/product/lora-ers-ers-lite [image]

Solved the downlink issue by always issuing a reboot in the commande. But so sad to report that I am having a terrible support experience with these guys. I bought a sensor direct from them which is supposed to work with a Maxbotix MB7360 and I have tried for days to make it work, but it does not. …

In their configuration app there are two different MaxBotix sensors you can select when configuring the external input. Did you try both options? If both options don’t work you can connect the MaxBotix sensor as analog input en read the data that way.

[image] BertGereels: In their configuration app there are two different MaxBotix sensors you can select when configuring the external input. Did you try both options? If both options don’t work you can connect the MaxBotix sensor as analog input en read the data that way. I have tried both, …

My experience with ERS-lite was that after updating OTA the sensor would stop working but works ok when updating with the phone app. In my case the unit is located in a locked facility in a remote location without ready access so relying on the phone app is not great.

I had this issue… was due to not including the Reboot command in the payload. oops.

Hello, i’m testing many of these sensors including ELT2 and ERS on AU915, while they do transmit, they have terrible RSSI to my gateway (about -115dBm) at about 5 meters, while other sensors have -40dBm at the same distance, thay also seem to fail to deliver a lot of packets, frequency confguration …

Strange. Have the ERS’s -90 -100 RSSI at 2 miles. EU 868mhz

I read this post and realised I was not ticking the reboot option on the downlink generator. Ticked it this time and my downlink updated settings worked. Thank you, Rob (Cornwall)

How you getting on with the ELSYS products? Our are over a year old now. Flawless in our properties.

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ELSYS LoRa® ERS / ERS-lite

Product Support

Anusha (Anusha) August 3, 2019, 5:31am 34

Hi,

I would like to buy Elsys ERS Eye. How do we change the channel configurations?