Solved the downlink issue by always issuing a reboot in the commande.
But so sad to report that I am having a terrible support experience with these guys. I bought a sensor direct from them which is supposed to work with a Maxbotix MB7360 and I have tried for days to make it work, but it does not. This should have been straight forward, they provide a wiring diagram and NFC based setup tool.
Their support replies like once every 3 days so I have been waiting like a week now for some answers and still nothing. Sent a reminder email 2 days ago and no answer
In their configuration app there are two different MaxBotix sensors you can select when configuring the external input. Did you try both options?
If both options don’t work you can connect the MaxBotix sensor as analog input en read the data that way.
My experience with ERS-lite was that after updating OTA the sensor would stop working but works ok when updating with the phone app. In my case the unit is located in a locked facility in a remote location without ready access so relying on the phone app is not great.
Hello, i’m testing many of these sensors including ELT2 and ERS on AU915, while they do transmit, they have terrible RSSI to my gateway (about -115dBm) at about 5 meters, while other sensors have -40dBm at the same distance, thay also seem to fail to deliver a lot of packets, frequency confguration is ok, and at least on ELT2 i’m using the proper antenna.
I read this post and realised I was not ticking the reboot option on the downlink generator. Ticked it this time and my downlink updated settings worked.
Hi everyone, I have an ELSYS ELT-2-HP with a Maxbotix ultrasonic sensor and I can’t get the ultrasonic sensor to work.
The device has been configured using the ELSYS NFC app all ok. It is joined and uplinking all ok. The uplinks report correct data for the environmental sensors, e.g.:
I have configured the Maxbotix via the NFC app and tried both types of external Maxbotix sensor types listed and also set the timers on the external interface. See picture below for example.
Nothing that I have done has caused anything to appear in the uplinks for the ultrasonic sensor. I’m very careful to make sure that the NFC app successfully writes to the device when I make changes and that the device re-starts and re-joins. It always does, all ok.
I have noted that the Maxbotix ultrasonic horn is labelled MB 7389 on the inside.
Does anyone have any insight into what I’m doing wrong or missing?
Does the Elsys ERS work with the newer Things Stack V3? I ask as the documentation from the vendor at TTN Guide – en only covers the older TTN Console V2.
In Things Stack V3, I’ve tried to select it from the drop-down when adding the device, but the interface says ‘Fetching template’, and then doesn’t go any further.
FYI, a few weeks after posting my message back in July, I did actually manage to get the Elsys ERS added on Things Stack V3. I guess the broken ‘Fetching template’ problem I encountered was only temporary.
I found it in the device repository under:
Brand = ‘ElecktronikSystem i Ume’
Model = ‘ERS smart building sensor’
@floodnetwork I tried adding my sensors in v3 manually and I can see the traffic coming through my gateway, but the end device traffic is not showing up. Did you just add their details to v3 and it worked or did you physically reboot them for them to join v3?
Hi,
I have an ERS CO2 Lite device that sends data on TTN throught a Tektelic PICO gateway. For some reason, I had to disconnect my gateway two months ago and decided to plug it back today.
The gateway and the device where still configured on TTN and as soon as the gateway got back on the net, I saw it’s status change to “Connected” and I received an uplink data message with readings from the device.
The device is supposed to send data every 5 minutes (300 sec) but I haven’t received anything after the initial message. I tried everything… I’ve change some settings et went back to factory settings and every time I get the uplink message from the settings on port 6 in the TTN interface. I even deleted the device on TTN and reconfigured it. Still everything re-joins on the network but I get no uplink data message with readings from the device.
Can anyone point me in the right direction please.
Thank you.