I cannot delete a device

Hello, I cannot delete a device, I changed the server address in device configuration and now I cannot access the device, it is unable to make any configuration on this, The message is:
" This end device is registered on a different cluster (insta1.nam1.cloud.thethings.industries ). To access this device, use the console of the cluster that this end device was registered on."
We also tried to delete the device with CLI and we got this message: " Registered Network Server address of end device “eui-etc” does not match CLI configuration

Have you tried this?

The application is in “nam1” cluster, and I can not choose the device for eliminating it.
I changed in device link address to “eu1”, “eu2”, “au1” and it did not work.