Kerlink Lora station problems

Hey there,
recently we had a problem. the base station installed on the roof of the building in the city stopped coming out on the summit and giving signs of life. tried to restore it remotely-unsuccessfully. brought the office and continued trying. no results. Tell me, please, what could have happened and how can this be resolved? I attach the message on the debug channel. photos of the included station (all the bulbs as on the photo burn constantly, without blinking) tried to reload it more than 32 times.
service, unfortunately, do not respond!
28rN_R0Mz5Y|375x5002Dn9zPVZ5GMpM90_fTrG-gdebug1DyYqkIDBncSxVqarWt8IY

that’s a copy/paste from