Problems with nodes in join request loop with PiSupply Gateway Hat (RAK2247)

Gateways Raspberry Pi Gateways
1

Hi total noob here so apologies if its a daft question

Ive recently installed a Pi with a PiSupply LoRa Gateway HAT which utilises the RAK2247 (eui-504953001cd089ef)

When a node is in range I see the packet come into the gateway and I see the gateway respond (on the gateway page) but the response never seems to get to the node device so it just loops in join request.

I initially thought it was a problem with the node so took the node to within range of another gateway (which I don’t control) and it received a accept message almost instantly so seems to be my gateway which is at fault.

Know I will need to submit some logs but not sure which ones would be helpful, any pointers?

2

What do you consider 'in range"?

3

In the same house/street, I did originally have them right next to each other but after a previous suggestion I moved these further away and went outside and across the street but the behaviour remained the same. The request is sent to the gateway, the gateway receives is and responds but the response doesn’t seem to get to or be recognised by the node

4

Just for clarity in the console what is the RSSI / SNR for the node?

What do you use for your gateway backhaul? GSM, fiber or??

5

Check the packet forwarder log on the RPi to see if it received the downlink and transmits it.

6

What are your RX1 & Rx2 window settings on both device and TTN Console (Need to match) are frequency plans same, also using OTAA or ABP - assume from ‘request’ & join loop you are using OTAA? If you happen to use ABP (often a good early check, though OTAA recommended for actual deployment and full development) make sure you populate the TTN console with the addition vs mandatory frequencies.

What is the node - COTS or self build? Firmware/lib version, and sources?

7

The RSSI of the message from the node received by the gateway is -45 to -49
The SNR of the message from the node received by the gateway is 7.5 to 10

The backhaul for the gateway is through ethernet and my 1Gb fibre connection at home

Here is an export of the Packet Forwarder log

Feb 25 17:45:42 iotloragateway iot-lora-gateway[666]: 17:45:42  INFO: Disabling GPS mode for concentrator's counter...
Feb 25 17:45:42 iotloragateway iot-lora-gateway[666]: 17:45:42  INFO: host/sx1301 time offset=(1677345759s:662097µs) - drift=20µs
Feb 25 17:45:42 iotloragateway iot-lora-gateway[666]: 17:45:42  INFO: Enabling GPS mode for concentrator's counter.
Feb 25 17:46:42 iotloragateway iot-lora-gateway[666]: ##### 2023-02-25 17:45:42 GMT #####
Feb 25 17:46:42 iotloragateway iot-lora-gateway[666]: ### [UPSTREAM] ###
Feb 25 17:46:42 iotloragateway iot-lora-gateway[666]: # RF packets received by concentrator: 1
Feb 25 17:46:42 iotloragateway iot-lora-gateway[666]: # CRC_OK: 0.00%, CRC_FAIL: 100.00%, NO_CRC: 0.00%
Feb 25 17:46:42 iotloragateway iot-lora-gateway[666]: # RF packets forwarded: 0 (0 bytes)
Feb 25 17:46:42 iotloragateway iot-lora-gateway[666]: # PUSH_DATA datagrams sent: 1 (232 bytes)
Feb 25 17:46:42 iotloragateway iot-lora-gateway[666]: # PUSH_DATA acknowledged: 100.00%
Feb 25 17:46:42 iotloragateway iot-lora-gateway[666]: ### [DOWNSTREAM] ###
Feb 25 17:46:42 iotloragateway iot-lora-gateway[666]: # PULL_DATA sent: 6 (100.00% acknowledged)
Feb 25 17:46:42 iotloragateway iot-lora-gateway[666]: # PULL_RESP(onse) datagrams received: 0 (0 bytes)
Feb 25 17:46:42 iotloragateway iot-lora-gateway[666]: # RF packets sent to concentrator: 0 (0 bytes)
Feb 25 17:46:42 iotloragateway iot-lora-gateway[666]: # TX errors: 0
Feb 25 17:46:42 iotloragateway iot-lora-gateway[666]: ### BEACON IS DISABLED!
Feb 25 17:46:42 iotloragateway iot-lora-gateway[666]: ### [JIT] ###
Feb 25 17:46:42 iotloragateway iot-lora-gateway[666]: # INFO: JIT queue contains 0 packets.
Feb 25 17:46:42 iotloragateway iot-lora-gateway[666]: # INFO: JIT queue contains 0 beacons.
Feb 25 17:46:42 iotloragateway iot-lora-gateway[666]: ### GPS IS DISABLED!
Feb 25 17:46:42 iotloragateway iot-lora-gateway[666]: ### [PERFORMANCE] ###
Feb 25 17:46:42 iotloragateway iot-lora-gateway[666]: # Upstream radio packet quality: 0.00%.
Feb 25 17:46:42 iotloragateway iot-lora-gateway[666]: # Upstream datagram acknowledgment quality for server "eu1.cloud.thethings.network" is 100.00%.
Feb 25 17:46:42 iotloragateway iot-lora-gateway[666]: # Downstream heart beat acknowledgment quality for server "eu1.cloud.thethings.network" is 100.00%.
Feb 25 17:46:42 iotloragateway iot-lora-gateway[666]: # Downstream datagram content quality for server "eu1.cloud.thethings.network" is 0.00%.
Feb 25 17:46:42 iotloragateway iot-lora-gateway[666]: # Downstream radio transmission quality for server "eu1.cloud.thethings.network" is 100.00%.
Feb 25 17:46:42 iotloragateway iot-lora-gateway[666]: ### [ CONNECTIONS ] ###
Feb 25 17:46:42 iotloragateway iot-lora-gateway[666]: # Semtech status report send.
Feb 25 17:46:42 iotloragateway iot-lora-gateway[666]: ##### END #####
Feb 25 17:46:42 iotloragateway iot-lora-gateway[666]: ##### 2023-02-25 17:46:12 GMT #####
Feb 25 17:46:42 iotloragateway iot-lora-gateway[666]: ### [UPSTREAM] ###
Feb 25 17:46:42 iotloragateway iot-lora-gateway[666]: # RF packets received by concentrator: 0
Feb 25 17:46:42 iotloragateway iot-lora-gateway[666]: # CRC_OK: 0.00%, CRC_FAIL: 0.00%, NO_CRC: 0.00%
Feb 25 17:46:42 iotloragateway iot-lora-gateway[666]: # RF packets forwarded: 0 (0 bytes)
Feb 25 17:46:42 iotloragateway iot-lora-gateway[666]: # PUSH_DATA datagrams sent: 1 (232 bytes)
Feb 25 17:46:42 iotloragateway iot-lora-gateway[666]: # PUSH_DATA acknowledged: 100.00%
Feb 25 17:46:42 iotloragateway iot-lora-gateway[666]: ### [DOWNSTREAM] ###
Feb 25 17:46:42 iotloragateway iot-lora-gateway[666]: # PULL_DATA sent: 6 (100.00% acknowledged)
Feb 25 17:46:42 iotloragateway iot-lora-gateway[666]: # PULL_RESP(onse) datagrams received: 0 (0 bytes)
Feb 25 17:46:42 iotloragateway iot-lora-gateway[666]: # RF packets sent to concentrator: 0 (0 bytes)
Feb 25 17:46:42 iotloragateway iot-lora-gateway[666]: # TX errors: 0
Feb 25 17:46:42 iotloragateway iot-lora-gateway[666]: ### BEACON IS DISABLED!
Feb 25 17:46:42 iotloragateway iot-lora-gateway[666]: ### [JIT] ###
Feb 25 17:46:42 iotloragateway iot-lora-gateway[666]: # INFO: JIT queue contains 0 packets.
Feb 25 17:46:42 iotloragateway iot-lora-gateway[666]: # INFO: JIT queue contains 0 beacons.
Feb 25 17:46:42 iotloragateway iot-lora-gateway[666]: ### GPS IS DISABLED!
Feb 25 17:46:42 iotloragateway iot-lora-gateway[666]: ### [PERFORMANCE] ###
Feb 25 17:46:42 iotloragateway iot-lora-gateway[666]: # Upstream radio packet quality: 0.00%.
Feb 25 17:46:42 iotloragateway iot-lora-gateway[666]: # Upstream datagram acknowledgment quality for server "eu1.cloud.thethings.network" is 100.00%.
Feb 25 17:46:42 iotloragateway iot-lora-gateway[666]: # Downstream heart beat acknowledgment quality for server "eu1.cloud.thethings.network" is 100.00%.
Feb 25 17:46:42 iotloragateway iot-lora-gateway[666]: # Downstream datagram content quality for server "eu1.cloud.thethings.network" is 0.00%.
Feb 25 17:46:42 iotloragateway iot-lora-gateway[666]: # Downstream radio transmission quality for server "eu1.cloud.thethings.network" is 100.00%.
Feb 25 17:46:42 iotloragateway iot-lora-gateway[666]: ### [ CONNECTIONS ] ###
Feb 25 17:46:42 iotloragateway iot-lora-gateway[666]: # Semtech status report send.
Feb 25 17:46:42 iotloragateway iot-lora-gateway[666]: ##### END #####
Feb 25 17:46:42 iotloragateway iot-lora-gateway[666]: INFO: tx_start_delay=1495 (1495.500000) - (1497, bw_delay=1.500000, notch_delay=0.000000)
Feb 25 17:46:42 iotloragateway iot-lora-gateway[666]: src/mp_pkt_fwd.c:1671:thread_jit(): lgw_send done: count_us=1417614787
Feb 25 17:46:42 iotloragateway iot-lora-gateway[666]: INFO: tx_start_delay=1495 (1495.500000) - (1497, bw_delay=1.500000, notch_delay=0.000000)
Feb 25 17:46:42 iotloragateway iot-lora-gateway[666]: src/mp_pkt_fwd.c:1671:thread_jit(): lgw_send done: count_us=1424652923
Feb 25 17:46:42 iotloragateway iot-lora-gateway[666]: INFO: tx_start_delay=1495 (1495.500000) - (1497, bw_delay=1.500000, notch_delay=0.000000)
Feb 25 17:46:42 iotloragateway iot-lora-gateway[666]: src/mp_pkt_fwd.c:1671:thread_jit(): lgw_send done: count_us=1431692019
Feb 25 17:46:42 iotloragateway iot-lora-gateway[666]: INFO: tx_start_delay=1495 (1495.500000) - (1497, bw_delay=1.500000, notch_delay=0.000000)
Feb 25 17:46:42 iotloragateway iot-lora-gateway[666]: src/mp_pkt_fwd.c:1671:thread_jit(): lgw_send done: count_us=1438731131
Feb 25 17:46:42 iotloragateway iot-lora-gateway[666]: 17:46:42  INFO: Disabling GPS mode for concentrator's counter...
Feb 25 17:46:42 iotloragateway iot-lora-gateway[666]: 17:46:42  INFO: host/sx1301 time offset=(1677345759s:662135µs) - drift=38µs
Feb 25 17:46:42 iotloragateway iot-lora-gateway[666]: 17:46:42  INFO: Enabling GPS mode for concentrator's counter.
Feb 25 17:47:42 iotloragateway iot-lora-gateway[666]: ##### 2023-02-25 17:46:42 GMT #####
Feb 25 17:47:42 iotloragateway iot-lora-gateway[666]: ### [UPSTREAM] ###
Feb 25 17:47:42 iotloragateway iot-lora-gateway[666]: # RF packets received by concentrator: 5
Feb 25 17:47:42 iotloragateway iot-lora-gateway[666]: # CRC_OK: 100.00%, CRC_FAIL: 0.00%, NO_CRC: 0.00%
Feb 25 17:47:42 iotloragateway iot-lora-gateway[666]: # RF packets forwarded: 5 (115 bytes)
Feb 25 17:47:42 iotloragateway iot-lora-gateway[666]: # PUSH_DATA datagrams sent: 6 (1413 bytes)
Feb 25 17:47:42 iotloragateway iot-lora-gateway[666]: # PUSH_DATA acknowledged: 100.00%
Feb 25 17:47:42 iotloragateway iot-lora-gateway[666]: ### [DOWNSTREAM] ###
Feb 25 17:47:42 iotloragateway iot-lora-gateway[666]: # PULL_DATA sent: 6 (100.00% acknowledged)
Feb 25 17:47:42 iotloragateway iot-lora-gateway[666]: # PULL_RESP(onse) datagrams received: 4 (840 bytes)
Feb 25 17:47:42 iotloragateway iot-lora-gateway[666]: # RF packets sent to concentrator: 4 (132 bytes)
Feb 25 17:47:42 iotloragateway iot-lora-gateway[666]: # TX errors: 0
Feb 25 17:47:42 iotloragateway iot-lora-gateway[666]: # TX rejected (collision packet): 0.00% (req:4, rej:0)
Feb 25 17:47:42 iotloragateway iot-lora-gateway[666]: # TX rejected (collision beacon): 0.00% (req:4, rej:0)
Feb 25 17:47:42 iotloragateway iot-lora-gateway[666]: # TX rejected (too late): 0.00% (req:4, rej:0)
Feb 25 17:47:42 iotloragateway iot-lora-gateway[666]: # TX rejected (too early): 0.00% (req:4, rej:0)
Feb 25 17:47:42 iotloragateway iot-lora-gateway[666]: ### BEACON IS DISABLED!
Feb 25 17:47:42 iotloragateway iot-lora-gateway[666]: ### [JIT] ###
Feb 25 17:47:42 iotloragateway iot-lora-gateway[666]: # INFO: JIT queue contains 0 packets.
Feb 25 17:47:42 iotloragateway iot-lora-gateway[666]: # INFO: JIT queue contains 0 beacons.
Feb 25 17:47:42 iotloragateway iot-lora-gateway[666]: ### GPS IS DISABLED!
Feb 25 17:47:42 iotloragateway iot-lora-gateway[666]: ### [PERFORMANCE] ###
Feb 25 17:47:42 iotloragateway iot-lora-gateway[666]: # Upstream radio packet quality: 100.00%.
Feb 25 17:47:42 iotloragateway iot-lora-gateway[666]: # Upstream datagram acknowledgment quality for server "eu1.cloud.thethings.network" is 100.00%.
Feb 25 17:47:42 iotloragateway iot-lora-gateway[666]: # Downstream heart beat acknowledgment quality for server "eu1.cloud.thethings.network" is 100.00%.
Feb 25 17:47:42 iotloragateway iot-lora-gateway[666]: # Downstream datagram content quality for server "eu1.cloud.thethings.network" is 100.00%.
Feb 25 17:47:42 iotloragateway iot-lora-gateway[666]: # Downstream radio transmission quality for server "eu1.cloud.thethings.network" is 100.00%.
Feb 25 17:47:42 iotloragateway iot-lora-gateway[666]: ### [ CONNECTIONS ] ###
Feb 25 17:47:42 iotloragateway iot-lora-gateway[666]: # Semtech status report send.
Feb 25 17:47:42 iotloragateway iot-lora-gateway[666]: ##### END #####
Feb 25 17:47:42 iotloragateway iot-lora-gateway[666]: INFO: tx_start_delay=1495 (1495.500000) - (1497, bw_delay=1.500000, notch_delay=0.000000)
Feb 25 17:47:42 iotloragateway iot-lora-gateway[666]: src/mp_pkt_fwd.c:1671:thread_jit(): lgw_send done: count_us=1445770235
Feb 25 17:47:42 iotloragateway iot-lora-gateway[666]: INFO: tx_start_delay=1495 (1495.500000) - (1497, bw_delay=1.500000, notch_delay=0.000000)
Feb 25 17:47:42 iotloragateway iot-lora-gateway[666]: src/mp_pkt_fwd.c:1671:thread_jit(): lgw_send done: count_us=1452809339
Feb 25 17:47:42 iotloragateway iot-lora-gateway[666]: INFO: tx_start_delay=1495 (1495.500000) - (1497, bw_delay=1.500000, notch_delay=0.000000)
Feb 25 17:47:42 iotloragateway iot-lora-gateway[666]: src/mp_pkt_fwd.c:1671:thread_jit(): lgw_send done: count_us=1459848459
Feb 25 17:47:42 iotloragateway iot-lora-gateway[666]: INFO: tx_start_delay=1495 (1495.500000) - (1497, bw_delay=1.500000, notch_delay=0.000000)
Feb 25 17:47:42 iotloragateway iot-lora-gateway[666]: src/mp_pkt_fwd.c:1671:thread_jit(): lgw_send done: count_us=1466939012
Feb 25 17:47:42 iotloragateway iot-lora-gateway[666]: ##### 2023-02-25 17:47:12 GMT #####
Feb 25 17:47:42 iotloragateway iot-lora-gateway[666]: ### [UPSTREAM] ###
Feb 25 17:47:42 iotloragateway iot-lora-gateway[666]: # RF packets received by concentrator: 4
Feb 25 17:47:42 iotloragateway iot-lora-gateway[666]: # CRC_OK: 75.00%, CRC_FAIL: 25.00%, NO_CRC: 0.00%
Feb 25 17:47:42 iotloragateway iot-lora-gateway[666]: # RF packets forwarded: 3 (69 bytes)
Feb 25 17:47:42 iotloragateway iot-lora-gateway[666]: # PUSH_DATA datagrams sent: 4 (940 bytes)
Feb 25 17:47:42 iotloragateway iot-lora-gateway[666]: # PUSH_DATA acknowledged: 100.00%
Feb 25 17:47:42 iotloragateway iot-lora-gateway[666]: ### [DOWNSTREAM] ###
Feb 25 17:47:42 iotloragateway iot-lora-gateway[666]: # PULL_DATA sent: 5 (100.00% acknowledged)
Feb 25 17:47:42 iotloragateway iot-lora-gateway[666]: # PULL_RESP(onse) datagrams received: 4 (840 bytes)
Feb 25 17:47:42 iotloragateway iot-lora-gateway[666]: # RF packets sent to concentrator: 4 (132 bytes)
Feb 25 17:47:42 iotloragateway iot-lora-gateway[666]: # TX errors: 0
Feb 25 17:47:42 iotloragateway iot-lora-gateway[666]: # TX rejected (collision packet): 0.00% (req:4, rej:0)
Feb 25 17:47:42 iotloragateway iot-lora-gateway[666]: # TX rejected (collision beacon): 0.00% (req:4, rej:0)
Feb 25 17:47:42 iotloragateway iot-lora-gateway[666]: # TX rejected (too late): 0.00% (req:4, rej:0)
Feb 25 17:47:42 iotloragateway iot-lora-gateway[666]: # TX rejected (too early): 0.00% (req:4, rej:0)
Feb 25 17:47:42 iotloragateway iot-lora-gateway[666]: ### BEACON IS DISABLED!
Feb 25 17:47:42 iotloragateway iot-lora-gateway[666]: ### [JIT] ###
Feb 25 17:47:42 iotloragateway iot-lora-gateway[666]: # INFO: JIT queue contains 0 packets.
Feb 25 17:47:42 iotloragateway iot-lora-gateway[666]: # INFO: JIT queue contains 0 beacons.
Feb 25 17:47:42 iotloragateway iot-lora-gateway[666]: ### GPS IS DISABLED!
Feb 25 17:47:42 iotloragateway iot-lora-gateway[666]: ### [PERFORMANCE] ###
Feb 25 17:47:42 iotloragateway iot-lora-gateway[666]: # Upstream radio packet quality: 75.00%.
Feb 25 17:47:42 iotloragateway iot-lora-gateway[666]: # Upstream datagram acknowledgment quality for server "eu1.cloud.thethings.network" is 100.00%.
Feb 25 17:47:42 iotloragateway iot-lora-gateway[666]: # Downstream heart beat acknowledgment quality for server "eu1.cloud.thethings.network" is 100.00%.
Feb 25 17:47:42 iotloragateway iot-lora-gateway[666]: # Downstream datagram content quality for server "eu1.cloud.thethings.network" is 100.00%.
Feb 25 17:47:42 iotloragateway iot-lora-gateway[666]: # Downstream radio transmission quality for server "eu1.cloud.thethings.network" is 100.00%.
Feb 25 17:47:42 iotloragateway iot-lora-gateway[666]: ### [ CONNECTIONS ] ###
Feb 25 17:47:42 iotloragateway iot-lora-gateway[666]: # Semtech status report send.
Feb 25 17:47:42 iotloragateway iot-lora-gateway[666]: ##### END #####
Feb 25 17:47:42 iotloragateway iot-lora-gateway[666]: INFO: tx_start_delay=1495 (1495.500000) - (1497, bw_delay=1.500000, notch_delay=0.000000)
Feb 25 17:47:42 iotloragateway iot-lora-gateway[666]: src/mp_pkt_fwd.c:1671:thread_jit(): lgw_send done: count_us=1478326099
Feb 25 17:47:42 iotloragateway iot-lora-gateway[666]: INFO: tx_start_delay=1495 (1495.500000) - (1497, bw_delay=1.500000, notch_delay=0.000000)
Feb 25 17:47:42 iotloragateway iot-lora-gateway[666]: src/mp_pkt_fwd.c:1671:thread_jit(): lgw_send done: count_us=1485364243
Feb 25 17:47:42 iotloragateway iot-lora-gateway[666]: INFO: tx_start_delay=1495 (1495.500000) - (1497, bw_delay=1.500000, notch_delay=0.000000)
Feb 25 17:47:42 iotloragateway iot-lora-gateway[666]: src/mp_pkt_fwd.c:1671:thread_jit(): lgw_send done: count_us=1492403339
Feb 25 17:47:42 iotloragateway iot-lora-gateway[666]: INFO: tx_start_delay=1495 (1495.500000) - (1497, bw_delay=1.500000, notch_delay=0.000000)
Feb 25 17:47:42 iotloragateway iot-lora-gateway[666]: src/mp_pkt_fwd.c:1671:thread_jit(): lgw_send done: count_us=1499442443
Feb 25 17:47:42 iotloragateway iot-lora-gateway[666]: 17:47:42  INFO: Disabling GPS mode for concentrator's counter...
Feb 25 17:47:42 iotloragateway iot-lora-gateway[666]: 17:47:42  INFO: host/sx1301 time offset=(1677345759s:662187µs) - drift=52µs
Feb 25 17:47:42 iotloragateway iot-lora-gateway[666]: 17:47:42  INFO: Enabling GPS mode for concentrator's counter.
Feb 25 17:48:42 iotloragateway iot-lora-gateway[666]: ##### 2023-02-25 17:47:42 GMT #####
Feb 25 17:48:42 iotloragateway iot-lora-gateway[666]: ### [UPSTREAM] ###
Feb 25 17:48:42 iotloragateway iot-lora-gateway[666]: # RF packets received by concentrator: 5
Feb 25 17:48:42 iotloragateway iot-lora-gateway[666]: # CRC_OK: 100.00%, CRC_FAIL: 0.00%, NO_CRC: 0.00%
Feb 25 17:48:42 iotloragateway iot-lora-gateway[666]: # RF packets forwarded: 5 (115 bytes)
Feb 25 17:48:42 iotloragateway iot-lora-gateway[666]: # PUSH_DATA datagrams sent: 6 (1413 bytes)
Feb 25 17:48:42 iotloragateway iot-lora-gateway[666]: # PUSH_DATA acknowledged: 100.00%
Feb 25 17:48:42 iotloragateway iot-lora-gateway[666]: ### [DOWNSTREAM] ###
Feb 25 17:48:42 iotloragateway iot-lora-gateway[666]: # PULL_DATA sent: 6 (100.00% acknowledged)
Feb 25 17:48:42 iotloragateway iot-lora-gateway[666]: # PULL_RESP(onse) datagrams received: 4 (840 bytes)
Feb 25 17:48:42 iotloragateway iot-lora-gateway[666]: # RF packets sent to concentrator: 4 (132 bytes)
Feb 25 17:48:42 iotloragateway iot-lora-gateway[666]: # TX errors: 0
Feb 25 17:48:42 iotloragateway iot-lora-gateway[666]: # TX rejected (collision packet): 0.00% (req:4, rej:0)
Feb 25 17:48:42 iotloragateway iot-lora-gateway[666]: # TX rejected (collision beacon): 0.00% (req:4, rej:0)
Feb 25 17:48:42 iotloragateway iot-lora-gateway[666]: # TX rejected (too late): 0.00% (req:4, rej:0)
Feb 25 17:48:42 iotloragateway iot-lora-gateway[666]: # TX rejected (too early): 0.00% (req:4, rej:0)
Feb 25 17:48:42 iotloragateway iot-lora-gateway[666]: ### BEACON IS DISABLED!
Feb 25 17:48:42 iotloragateway iot-lora-gateway[666]: ### [JIT] ###
Feb 25 17:48:42 iotloragateway iot-lora-gateway[666]: # INFO: JIT queue contains 0 packets.
Feb 25 17:48:42 iotloragateway iot-lora-gateway[666]: # INFO: JIT queue contains 0 beacons.
Feb 25 17:48:42 iotloragateway iot-lora-gateway[666]: ### GPS IS DISABLED!
Feb 25 17:48:42 iotloragateway iot-lora-gateway[666]: ### [PERFORMANCE] ###
Feb 25 17:48:42 iotloragateway iot-lora-gateway[666]: # Upstream radio packet quality: 100.00%.
Feb 25 17:48:42 iotloragateway iot-lora-gateway[666]: # Upstream datagram acknowledgment quality for server "eu1.cloud.thethings.network" is 100.00%.
Feb 25 17:48:42 iotloragateway iot-lora-gateway[666]: # Downstream heart beat acknowledgment quality for server "eu1.cloud.thethings.network" is 100.00%.
Feb 25 17:48:42 iotloragateway iot-lora-gateway[666]: # Downstream datagram content quality for server "eu1.cloud.thethings.network" is 100.00%.
Feb 25 17:48:42 iotloragateway iot-lora-gateway[666]: # Downstream radio transmission quality for server "eu1.cloud.thethings.network" is 100.00%.
Feb 25 17:48:42 iotloragateway iot-lora-gateway[666]: ### [ CONNECTIONS ] ###
Feb 25 17:48:42 iotloragateway iot-lora-gateway[666]: # Semtech status report send.
Feb 25 17:48:42 iotloragateway iot-lora-gateway[666]: ##### END #####
Feb 25 17:48:42 iotloragateway iot-lora-gateway[666]: INFO: tx_start_delay=1495 (1495.500000) - (1497, bw_delay=1.500000, notch_delay=0.000000)
Feb 25 17:48:42 iotloragateway iot-lora-gateway[666]: src/mp_pkt_fwd.c:1671:thread_jit(): lgw_send done: count_us=1506481555
Feb 25 17:48:42 iotloragateway iot-lora-gateway[666]: INFO: tx_start_delay=1495 (1495.500000) - (1497, bw_delay=1.500000, notch_delay=0.000000)
Feb 25 17:48:42 iotloragateway iot-lora-gateway[666]: src/mp_pkt_fwd.c:1671:thread_jit(): lgw_send done: count_us=1513520659
Feb 25 17:48:42 iotloragateway iot-lora-gateway[666]: INFO: tx_start_delay=1495 (1495.500000) - (1497, bw_delay=1.500000, notch_delay=0.000000)
Feb 25 17:48:42 iotloragateway iot-lora-gateway[666]: src/mp_pkt_fwd.c:1671:thread_jit(): lgw_send done: count_us=1520559763
Feb 25 17:48:42 iotloragateway iot-lora-gateway[666]: INFO: tx_start_delay=1495 (1495.500000) - (1497, bw_delay=1.500000, notch_delay=0.000000)
Feb 25 17:48:42 iotloragateway iot-lora-gateway[666]: src/mp_pkt_fwd.c:1671:thread_jit(): lgw_send done: count_us=1529019956
Feb 25 17:48:42 iotloragateway iot-lora-gateway[666]: ##### 2023-02-25 17:48:12 GMT #####
Feb 25 17:48:42 iotloragateway iot-lora-gateway[666]: ### [UPSTREAM] ###
Feb 25 17:48:42 iotloragateway iot-lora-gateway[666]: # RF packets received by concentrator: 3
Feb 25 17:48:42 iotloragateway iot-lora-gateway[666]: # CRC_OK: 100.00%, CRC_FAIL: 0.00%, NO_CRC: 0.00%
Feb 25 17:48:42 iotloragateway iot-lora-gateway[666]: # RF packets forwarded: 3 (69 bytes)
Feb 25 17:48:42 iotloragateway iot-lora-gateway[666]: # PUSH_DATA datagrams sent: 4 (941 bytes)
Feb 25 17:48:42 iotloragateway iot-lora-gateway[666]: # PUSH_DATA acknowledged: 100.00%
Feb 25 17:48:42 iotloragateway iot-lora-gateway[666]: ### [DOWNSTREAM] ###
Feb 25 17:48:42 iotloragateway iot-lora-gateway[666]: # PULL_DATA sent: 6 (100.00% acknowledged)
Feb 25 17:48:42 iotloragateway iot-lora-gateway[666]: # PULL_RESP(onse) datagrams received: 4 (841 bytes)
Feb 25 17:48:42 iotloragateway iot-lora-gateway[666]: # RF packets sent to concentrator: 4 (132 bytes)
Feb 25 17:48:42 iotloragateway iot-lora-gateway[666]: # TX errors: 0
Feb 25 17:48:42 iotloragateway iot-lora-gateway[666]: # TX rejected (collision packet): 0.00% (req:4, rej:0)
Feb 25 17:48:42 iotloragateway iot-lora-gateway[666]: # TX rejected (collision beacon): 0.00% (req:4, rej:0)
Feb 25 17:48:42 iotloragateway iot-lora-gateway[666]: # TX rejected (too late): 0.00% (req:4, rej:0)
Feb 25 17:48:42 iotloragateway iot-lora-gateway[666]: # TX rejected (too early): 0.00% (req:4, rej:0)
Feb 25 17:48:42 iotloragateway iot-lora-gateway[666]: ### BEACON IS DISABLED!
Feb 25 17:48:42 iotloragateway iot-lora-gateway[666]: ### [JIT] ###
Feb 25 17:48:42 iotloragateway iot-lora-gateway[666]: # INFO: JIT queue contains 0 packets.
Feb 25 17:48:42 iotloragateway iot-lora-gateway[666]: # INFO: JIT queue contains 0 beacons.
Feb 25 17:48:42 iotloragateway iot-lora-gateway[666]: ### GPS IS DISABLED!
Feb 25 17:48:42 iotloragateway iot-lora-gateway[666]: ### [PERFORMANCE] ###
Feb 25 17:48:42 iotloragateway iot-lora-gateway[666]: # Upstream radio packet quality: 100.00%.
Feb 25 17:48:42 iotloragateway iot-lora-gateway[666]: # Upstream datagram acknowledgment quality for server "eu1.cloud.thethings.network" is 100.00%.
Feb 25 17:48:42 iotloragateway iot-lora-gateway[666]: # Downstream heart beat acknowledgment quality for server "eu1.cloud.thethings.network" is 100.00%.
Feb 25 17:48:42 iotloragateway iot-lora-gateway[666]: # Downstream datagram content quality for server "eu1.cloud.thethings.network" is 100.00%.
Feb 25 17:48:42 iotloragateway iot-lora-gateway[666]: # Downstream radio transmission quality for server "eu1.cloud.thethings.network" is 100.00%.
Feb 25 17:48:42 iotloragateway iot-lora-gateway[666]: ### [ CONNECTIONS ] ###
Feb 25 17:48:42 iotloragateway iot-lora-gateway[666]: # Semtech status report send.
Feb 25 17:48:42 iotloragateway iot-lora-gateway[666]: ##### END #####
Feb 25 17:48:42 iotloragateway iot-lora-gateway[666]: 17:48:42  INFO: Disabling GPS mode for concentrator's counter...
Feb 25 17:48:42 iotloragateway iot-lora-gateway[666]: 17:48:42  INFO: host/sx1301 time offset=(1677345759s:662249µs) - drift=62µs
Feb 25 17:48:42 iotloragateway iot-lora-gateway[666]: 17:48:42  INFO: Enabling GPS mode for concentrator's counter.
Feb 25 17:49:42 iotloragateway iot-lora-gateway[666]: ##### 2023-02-25 17:48:42 GMT #####
Feb 25 17:49:42 iotloragateway iot-lora-gateway[666]: ### [UPSTREAM] ###
Feb 25 17:49:42 iotloragateway iot-lora-gateway[666]: # RF packets received by concentrator: 0
Feb 25 17:49:42 iotloragateway iot-lora-gateway[666]: # CRC_OK: 0.00%, CRC_FAIL: 0.00%, NO_CRC: 0.00%
Feb 25 17:49:42 iotloragateway iot-lora-gateway[666]: # RF packets forwarded: 0 (0 bytes)
Feb 25 17:49:42 iotloragateway iot-lora-gateway[666]: # PUSH_DATA datagrams sent: 1 (232 bytes)
Feb 25 17:49:42 iotloragateway iot-lora-gateway[666]: # PUSH_DATA acknowledged: 100.00%
Feb 25 17:49:42 iotloragateway iot-lora-gateway[666]: ### [DOWNSTREAM] ###
Feb 25 17:49:42 iotloragateway iot-lora-gateway[666]: # PULL_DATA sent: 6 (100.00% acknowledged)
Feb 25 17:49:42 iotloragateway iot-lora-gateway[666]: # PULL_RESP(onse) datagrams received: 0 (0 bytes)
Feb 25 17:49:42 iotloragateway iot-lora-gateway[666]: # RF packets sent to concentrator: 0 (0 bytes)
Feb 25 17:49:42 iotloragateway iot-lora-gateway[666]: # TX errors: 0
Feb 25 17:49:42 iotloragateway iot-lora-gateway[666]: ### BEACON IS DISABLED!
Feb 25 17:49:42 iotloragateway iot-lora-gateway[666]: ### [JIT] ###
Feb 25 17:49:42 iotloragateway iot-lora-gateway[666]: # INFO: JIT queue contains 0 packets.
Feb 25 17:49:42 iotloragateway iot-lora-gateway[666]: # INFO: JIT queue contains 0 beacons.
Feb 25 17:49:42 iotloragateway iot-lora-gateway[666]: ### GPS IS DISABLED!
Feb 25 17:49:42 iotloragateway iot-lora-gateway[666]: ### [PERFORMANCE] ###
Feb 25 17:49:42 iotloragateway iot-lora-gateway[666]: # Upstream radio packet quality: 0.00%.
Feb 25 17:49:42 iotloragateway iot-lora-gateway[666]: # Upstream datagram acknowledgment quality for server "eu1.cloud.thethings.network" is 100.00%.
Feb 25 17:49:42 iotloragateway iot-lora-gateway[666]: # Downstream heart beat acknowledgment quality for server "eu1.cloud.thethings.network" is 100.00%.
Feb 25 17:49:42 iotloragateway iot-lora-gateway[666]: # Downstream datagram content quality for server "eu1.cloud.thethings.network" is 0.00%.
Feb 25 17:49:42 iotloragateway iot-lora-gateway[666]: # Downstream radio transmission quality for server "eu1.cloud.thethings.network" is 100.00%.
Feb 25 17:49:42 iotloragateway iot-lora-gateway[666]: ### [ CONNECTIONS ] ###
Feb 25 17:49:42 iotloragateway iot-lora-gateway[666]: # Semtech status report send.
Feb 25 17:49:42 iotloragateway iot-lora-gateway[666]: ##### END #####
Feb 25 17:49:42 iotloragateway iot-lora-gateway[666]: ##### 2023-02-25 17:49:12 GMT #####
Feb 25 17:49:42 iotloragateway iot-lora-gateway[666]: ### [UPSTREAM] ###
Feb 25 17:49:42 iotloragateway iot-lora-gateway[666]: # RF packets received by concentrator: 0
Feb 25 17:49:42 iotloragateway iot-lora-gateway[666]: # CRC_OK: 0.00%, CRC_FAIL: 0.00%, NO_CRC: 0.00%
Feb 25 17:49:42 iotloragateway iot-lora-gateway[666]: # RF packets forwarded: 0 (0 bytes)
Feb 25 17:49:42 iotloragateway iot-lora-gateway[666]: # PUSH_DATA datagrams sent: 1 (232 bytes)
Feb 25 17:49:42 iotloragateway iot-lora-gateway[666]: # PUSH_DATA acknowledged: 100.00%
Feb 25 17:49:42 iotloragateway iot-lora-gateway[666]: ### [DOWNSTREAM] ###
Feb 25 17:49:42 iotloragateway iot-lora-gateway[666]: # PULL_DATA sent: 6 (100.00% acknowledged)
Feb 25 17:49:42 iotloragateway iot-lora-gateway[666]: # PULL_RESP(onse) datagrams received: 0 (0 bytes)
Feb 25 17:49:42 iotloragateway iot-lora-gateway[666]: # RF packets sent to concentrator: 0 (0 bytes)
Feb 25 17:49:42 iotloragateway iot-lora-gateway[666]: # TX errors: 0
Feb 25 17:49:42 iotloragateway iot-lora-gateway[666]: ### BEACON IS DISABLED!
Feb 25 17:49:42 iotloragateway iot-lora-gateway[666]: ### [JIT] ###
Feb 25 17:49:42 iotloragateway iot-lora-gateway[666]: # INFO: JIT queue contains 0 packets.
Feb 25 17:49:42 iotloragateway iot-lora-gateway[666]: # INFO: JIT queue contains 0 beacons.
Feb 25 17:49:42 iotloragateway iot-lora-gateway[666]: ### GPS IS DISABLED!
Feb 25 17:49:42 iotloragateway iot-lora-gateway[666]: ### [PERFORMANCE] ###
Feb 25 17:49:42 iotloragateway iot-lora-gateway[666]: # Upstream radio packet quality: 0.00%.
Feb 25 17:49:42 iotloragateway iot-lora-gateway[666]: # Upstream datagram acknowledgment quality for server "eu1.cloud.thethings.network" is 100.00%.
Feb 25 17:49:42 iotloragateway iot-lora-gateway[666]: # Downstream heart beat acknowledgment quality for server "eu1.cloud.thethings.network" is 100.00%.
Feb 25 17:49:42 iotloragateway iot-lora-gateway[666]: # Downstream datagram content quality for server "eu1.cloud.thethings.network" is 0.00%.
Feb 25 17:49:42 iotloragateway iot-lora-gateway[666]: # Downstream radio transmission quality for server "eu1.cloud.thethings.network" is 100.00%.
Feb 25 17:49:42 iotloragateway iot-lora-gateway[666]: ### [ CONNECTIONS ] ###
Feb 25 17:49:42 iotloragateway iot-lora-gateway[666]: # Semtech status report send.
Feb 25 17:49:42 iotloragateway iot-lora-gateway[666]: ##### END #####
Feb 25 17:49:42 iotloragateway iot-lora-gateway[666]: 17:49:42  INFO: Disabling GPS mode for concentrator's counter...
Feb 25 17:49:42 iotloragateway iot-lora-gateway[666]: 17:49:42  INFO: host/sx1301 time offset=(1677345759s:662322µs) - drift=73µs
Feb 25 17:49:42 iotloragateway iot-lora-gateway[666]: 17:49:42  INFO: Enabling GPS mode for concentrator's counter.
Feb 25 17:50:42 iotloragateway iot-lora-gateway[666]: ##### 2023-02-25 17:49:42 GMT #####
Feb 25 17:50:42 iotloragateway iot-lora-gateway[666]: ### [UPSTREAM] ###
Feb 25 17:50:42 iotloragateway iot-lora-gateway[666]: # RF packets received by concentrator: 0
Feb 25 17:50:42 iotloragateway iot-lora-gateway[666]: # CRC_OK: 0.00%, CRC_FAIL: 0.00%, NO_CRC: 0.00%
Feb 25 17:50:42 iotloragateway iot-lora-gateway[666]: # RF packets forwarded: 0 (0 bytes)
Feb 25 17:50:42 iotloragateway iot-lora-gateway[666]: # PUSH_DATA datagrams sent: 1 (232 bytes)
Feb 25 17:50:42 iotloragateway iot-lora-gateway[666]: # PUSH_DATA acknowledged: 100.00%
Feb 25 17:50:42 iotloragateway iot-lora-gateway[666]: ### [DOWNSTREAM] ###
Feb 25 17:50:42 iotloragateway iot-lora-gateway[666]: # PULL_DATA sent: 6 (100.00% acknowledged)
Feb 25 17:50:42 iotloragateway iot-lora-gateway[666]: # PULL_RESP(onse) datagrams received: 0 (0 bytes)
Feb 25 17:50:42 iotloragateway iot-lora-gateway[666]: # RF packets sent to concentrator: 0 (0 bytes)
Feb 25 17:50:42 iotloragateway iot-lora-gateway[666]: # TX errors: 0
Feb 25 17:50:42 iotloragateway iot-lora-gateway[666]: ### BEACON IS DISABLED!
Feb 25 17:50:42 iotloragateway iot-lora-gateway[666]: ### [JIT] ###
Feb 25 17:50:42 iotloragateway iot-lora-gateway[666]: # INFO: JIT queue contains 0 packets.
Feb 25 17:50:42 iotloragateway iot-lora-gateway[666]: # INFO: JIT queue contains 0 beacons.
Feb 25 17:50:42 iotloragateway iot-lora-gateway[666]: ### GPS IS DISABLED!
Feb 25 17:50:42 iotloragateway iot-lora-gateway[666]: ### [PERFORMANCE] ###
Feb 25 17:50:42 iotloragateway iot-lora-gateway[666]: # Upstream radio packet quality: 0.00%.
Feb 25 17:50:42 iotloragateway iot-lora-gateway[666]: # Upstream datagram acknowledgment quality for server "eu1.cloud.thethings.network" is 100.00%.
Feb 25 17:50:42 iotloragateway iot-lora-gateway[666]: # Downstream heart beat acknowledgment quality for server "eu1.cloud.thethings.network" is 100.00%.
Feb 25 17:50:42 iotloragateway iot-lora-gateway[666]: # Downstream datagram content quality for server "eu1.cloud.thethings.network" is 0.00%.
Feb 25 17:50:42 iotloragateway iot-lora-gateway[666]: # Downstream radio transmission quality for server "eu1.cloud.thethings.network" is 100.00%.
Feb 25 17:50:42 iotloragateway iot-lora-gateway[666]: ### [ CONNECTIONS ] ###
Feb 25 17:50:42 iotloragateway iot-lora-gateway[666]: # Semtech status report send.
Feb 25 17:50:42 iotloragateway iot-lora-gateway[666]: ##### END #####
8

The node was configured using OTAA

Not sure where I would find the Rx1 and RX2 window settings. I can see them mentioned in the live data windows but can’t see a setting for them

the node is a purchased one, a dragino LSN50-v2

9

Move another 2-5m apart, and if poss have absorber inbetween - wall, window… get into range -65 to -95 if you can, higher or lower power levels should be ok, but helps remove another point of uncertainty if you can avoid any risk of RF front end distortion/saturation or bleed over…one of the main reasons why a node might not hear join accept even if on correct channels…

Which firmware version on the node?

10

When you registered the node id you use the “End device brand” feature or do it manually?

The RX2 got set where it ask you for frequency plan.

On a ready setup device you can check this in the console under Application → End Device → General Setting → Network Layer

And for RSSI as Jeff suggested, you will be better off getting it down.

11

Great thanks I added/selected them manually

both the gateway and the node are set to
Europe 863-870 MHz (SF12 for RX2)

Ive put the device in my car outside and moved it over the road to get the RSSI down to -88 to -90 and this does not seem to make any difference it is still in the same loop.

Firmware on the node (I think) is 1.7.0 I think this is the default, there is a slightly newer version (1.7.4) available but looks like you need a separate usb interface device to upgrade it.

and firmware on the gateway is 4.19.58
this is an older firmware too but if I put the newest firmware (4.2.5 - index - powered by h5ai v0.30.0 (https://larsjung.de/h5ai/)) on no matter how much I play around with the settings I cannot get the gateway to contact the things network anymore even if I update the details in the global config json file

12

So ignoring the line that says (SF9 for RX2) (Recommended)?!..

13

If you say that it joins when you are close to another gateway. And when at your own gateway when the RSSI is down to -88 to -90 it does not.

It could be the latency to the NS. Ping eu1 and see what it is, your pc needs to be on the same ethernet connection as your gateway.

eu1 - is in Ireland

14

I didn’t ignore the option RX2 SF12 was the default which was selected automatically so I left it as that.

Ive now set both to RX2 SF9 and this has not made any difference

15

Don’t worry about it you are on the optimum now…SF12 isn’t ‘default’ nothing shows to start - you click and its a drop down menu where that happens to be the first - each subgroup of frequency plans is listed alphabetically with IIRC “…MHZ (SF1xxxxxx…)” coming before “…MHz (SF9xxxxx…)” with the (Recommened) added to highlight prefered choice (2nd onlist) note further down where there are lots of options for sub bands even within subgroups of freq plans it gets even more explicit with again IIRC (as used on TTN). This is because experienced users can look to change and to tie in with private instances where other choices outside the community might be made… There are historic and technical reasons for why this choice was made when on the Community network. BTW where (approx.) are you located? Cant figure that stadium/sports ground in your picture :slight_smile:

16

@Jeff-UK

sadly not at the Nou Camp which is where the picture is :slight_smile:

I’m in the much less sunny DH4 near the Riverside Cricket Ground in Durham (Chester-le-Street) if you’re a sports fan

17

@Johan_Scheepers

Cloudpingtest
Europe (Ireland) eu-west-1 120 ms

was-latency-test
Europe (Ireland) eu-west-1 32 ms

Cloudping
Europe (Ireland) eu-west-1 37 ms

Although the test results differ per site I’ve ran each one multiple times and the response times per site are pretty stable

The gateway seems to checkin with the network fine too, don’t know if that would be any different if I was experiencing latency issues

1 Like
18

So your node is working now?

19

totally stumped now :open_mouth:

I left the node in my car overnight the node continued to to and check-in, the gateway would receive it, respond and this was not received by the node and the node would continue in the join request loop.

forgot all about it and drove to work at 7am and parked up at work by 7:30am

at 9:10am the note checked in, got a message back and send a data packet. even though there is not meant to be any coverage for some distance.

it then has checked in every hour at 10 past the hour all day. missed the checkin on my drive home but has completed the last three checkins successfully and I can see it on both the node and the gateway end so its definitely using my gateway and not another one near by.

nothing change on my gateway today or even since yesterday morning when I changed the RX settings

1 Like
20

Never count on this, some gateways don’t have their location set, so you will never know.

These are normal uplinks.

Remember with a join there are three thing that need to happen (to simplify it). 1. uplink from node to LNS 2.LNS checking the credentials. 3. LNS sends downlink to confirm the join.

The downlink needs to occur in the window the node is on waiting for it, were its receiver is on. The new standard is 5 sec. The whole process of joining takes time, for the uplink, LNS and downlink to happen. That is why I said check the latency to eu1, not saying it were your problem. But have seen this causing issues with joining.