TTIG "not connected"

@htdvisser, @johan
It will be nice to have available a brief, easy readable introduction to V3, with a comparison between V2 and V3, so users can get an idea of what V3 will mean for them in practice and what they would need to do to prepare for it. Without having to do a deep dive and read all V3 tech specs first.

Does such a document currently exist?

https://thethingsstack.io/latest/getting-started/migrating-from-v2/major-changes/ would be a good place to start.

1 Like

Hello, My eui-58a0cbfffe80294b TTIG-868 disconnects also after one hour, and becomes not visible on TTNmapper. Best reg, Peter

A post was split to a new topic: Gateway is active, but not shown on community map

Hello, I have exactly the same problem with a TTIG gateway, how could it be solved?
This is my serial log:

1970-01-01 00:00:02.150 [SYS:INFO] FSCK found section marker A0
1970-01-01 00:00:02.156 [SYS:INFO] FSCK section A: 22 records, 5960 bytes used, 1018040 bytes free
1970-01-01 00:00:02.622 [SYS:INFO] FSCK section A followed by erased flash - all clear.
1970-01-01 00:00:02.636 [any:INFO] HW pipe bound with fd=0
1970-01-01 00:00:02.638 [any:INFO] AIO registered for HW pipe &aio=0x3ffeea30

1970-01-01 00:00:00.006 [SYS:DEBU] ======= VER ======
1970-01-01 00:00:00.008 [SYS:DEBU] Station Version 2.0.0(minihub/debug)
1970-01-01 00:00:00.010 [SYS:DEBU] Version Commit e17c5af
1970-01-01 00:00:00.014 [SYS:DEBU] Station Build 2018-12-06 09:30:37
1970-01-01 00:00:00.020 [SYS:DEBU] Firmware Version 2.0.0
1970-01-01 00:00:00.025 [SYS:DEBU] FW Flavor ID semtech0
1970-01-01 00:00:00.031 [SYS:DEBU] Model minihub
1970-01-01 00:00:00.036 [SYS:DEBU] ======= SYS ======
1970-01-01 00:00:00.041 [SYS:DEBU] CPU Freq 80 / 80000000 / 80000000
1970-01-01 00:00:00.049 [SYS:DEBU] Random Number 1565773158
1970-01-01 00:00:00.053 [SYS:DEBU] Reset cause 0
1970-01-01 00:00:00.058 [SYS:DEBU] Booting USER_BIN 1
1970-01-01 00:00:00.063 [SYS:DEBU] FW start addr 0x00001000
1970-01-01 00:00:00.069 [SYS:DEBU] SDK version 2.0-dev(9ec59b5)
1970-01-01 00:00:00.075 [SYS:DEBU] Free Heap Startup 56160 bytes
1970-01-01 00:00:00.081 [SYS:DEBU] ======= MFG ======
1970-01-01 00:00:00.086 [SYS:DEBU] SN TBMH100915003682
1970-01-01 00:00:00.092 [SYS:DEBU] MTIME 2020-04-24 09:48:49
1970-01-01 00:00:00.098 [SYS:DEBU] PERSO_HASH 0xf22aa5bf
1970-01-01 00:00:00.108 [SYS:DEBU] AP_PW 9FD3oqHn
1970-01-01 00:00:00.110 [SYS:DEBU] AP MAC 58:A0:CB:80:31:72
1970-01-01 00:00:00.115 [SYS:DEBU] EUI 58-A0-CB-FF-FE-80-31-72
1970-01-01 00:00:00.122 [SYS:DEBU] STA MAC DC:4F:22:64:89:5B
1970-01-01 00:00:00.128 [SYS:DEBU] ======= CRD ======
1970-01-01 00:00:00.136 [SYS:DEBU] [cups] auth=3 -> https://mh.sm.tc:7007
1970-01-01 00:00:00.140 [SYS:DEBU] type=0 -> /s2/cups.trust
1970-01-01 00:00:00.145 [SYS:DEBU] type=2 -> /s2/cups.key
1970-01-01 00:00:00.152 [SYS:DEBU] [cups-bak] - not available
1970-01-01 00:00:00.159 [SYS:DEBU] [cups-boot] auth=3 -> https://mh.sm.tc:7007
1970-01-01 00:00:00.168 [SYS:DEBU] type=0 -> /s2/cups-boot.trust
1970-01-01 00:00:00.170 [SYS:DEBU] type=2 -> /s2/cups-boot.key
1970-01-01 00:00:00.176 [SYS:DEBU] [tc] - not available
1970-01-01 00:00:00.181 [SYS:DEBU] [tc-bak] - not available
1970-01-01 00:00:00.187 [SYS:DEBU] [tc-boot] - not available
1970-01-01 00:00:00.190 [SYS:DEBU] ======= MEM ======
data : 0x3ffe8000 ~ 0x3ffe8cd8, len: 3288
rodata: 0x3ffe8ce0 ~ 0x3ffe8f70, len: 656
bss : 0x3ffe8f70 ~ 0x3fff0420, len: 29872
heap : 0x3fff0420 ~ 0x40000000, len: 64480
1970-01-01 00:00:00.210 [SYS:DEBU] ==================
1970-01-01 00:00:00.221 [SYS:DEBU] Start WiFi Scan
1970-01-01 00:00:01.215 [SYS:DEBU] Free Heap: 55432 (min=55056) wifi=0 mh=1 cups=0 tc=0
1970-01-01 00:00:02.218 [SYS:DEBU] Free Heap: 55240 (min=55056) wifi=0 mh=1 cups=0 tc=0
scandone
1970-01-01 00:00:02.646 [SYS:DEBU] mh_scanDoneCB: status=0
1970-01-01 00:00:02.648 [SYS:DEBU] SSID | CH @ RSSI | auth | b/g/n | wps
1970-01-01 00:00:02.650 [SYS:DEBU] EPEAS | ch-01@-72 dBm | auth=3 | 1/1/1 | 0
1970-01-01 00:00:02.657 [SYS:DEBU] EPEAS_GUEST | ch-01@-72 dBm | auth=3 | 1/1/1 | 0
1970-01-01 00:00:02.665 [SYS:DEBU] Proximus-Home-6AC0 | ch-01@-83 dBm | auth=3 | 1/1/1 | 1
1970-01-01 00:00:02.673 [SYS:DEBU] Proximus Public Wi-Fi | ch-01@-81 dBm | auth=0 | 1/1/1 | 0
1970-01-01 00:00:02.682 [SYS:DEBU] Things-Gateway-001EC03B4145 | ch-06@-40 dBm | auth=3 | 1/1/1 | 0
1970-01-01 00:00:02.690 [SYS:DEBU] EPEAS | ch-11@-57 dBm | auth=3 | 1/1/1 | 0
1970-01-01 00:00:02.699 [SYS:DEBU] EPEAS_GUEST | ch-11@-56 dBm | auth=3 | 1/1/1 | 0
1970-01-01 00:00:03.221 [SYS:DEBU] Free Heap: 55816 (min=55016) wifi=0 mh=2 cups=0 tc=0
1970-01-01 00:00:03.224 [SYS:DEBU] WiFi connecting to ‘EPEAS_GUEST’
1970-01-01 00:00:03.226 [SYS:DEBU] Setting up hostname: MiniHub-803172
1970-01-01 00:00:03.231 [SYS:INFO] DHCP is not started. Starting it…
1970-01-01 00:00:04.224 [SYS:DEBU] Free Heap: 55816 (min=55016) wifi=1 mh=3 cups=0 tc=0
1970-01-01 00:00:05.227 [SYS:DEBU] Free Heap: 55816 (min=55016) wifi=1 mh=3 cups=0 tc=0
scandone
state: 0 -> 2 (b0)
state: 2 -> 3 (0)
state: 3 -> 5 (10)
add 0
aid 5
pm open phy_2,type:2 0 0
cnt

connected with EPEAS_GUEST, channel 11
dhcp client start…
1970-01-01 00:00:06.230 [SYS:DEBU] Free Heap: 54800 (min=53288) wifi=1 mh=3 cups=0 tc=0
ip:172.16.30.10,mask:255.255.255.0,gw:172.16.30.1
1970-01-01 00:00:07.234 [SYS:DEBU] Free Heap: 54800 (min=53288) wifi=5 mh=3 cups=0 tc=0
1970-01-01 00:00:07.244 [CUP:INFO] Stopping TC and starting CUPS
1970-01-01 00:00:07.246 [CUP:INFO] Starting a CUPS session
1970-01-01 00:00:07.254 [CUP:INFO] Connecting to CUPS … https://mh.sm.tc:7007 (try #1)
1970-01-01 00:00:07.265 [any:INFO] cert. version : 1
serial number : 01
issuer name : CN=Root CA, OU=TrackCentral (ez5Cj0eN), O=TrackNet.io, C=CH
subject name : CN=Root CA, OU=TrackCentral (ez5Cj0eN), O=TrackNet.io, C=CH
issued on : 2018-11-22 10:23:38
expires on : 2024-11-20 10:23:38
signed using : ECDSA with SHA256
EC key size : 256 bits
1970-01-01 00:00:07.291 [AIO:INFO] cups has no cert configured - running server auth and client auth with token
1970-01-01 00:00:07.349 [CUP:VERB] Retrieving update-info from CUPS https://mh.sm.tc:7007
1970-01-01 00:00:13.892 [SYS:DEBU] Free Heap: 26152 (min=26152) wifi=5 mh=7 cups=1 tc=0
1970-01-01 00:00:14.897 [SYS:DEBU] Free Heap: 32888 (min=25936) wifi=5 mh=7 cups=1 tc=0
1970-01-01 00:00:15.901 [SYS:DEBU] Free Heap: 32888 (min=25936) wifi=5 mh=7 cups=1 tc=0
1970-01-01 00:00:16.905 [SYS:DEBU] Free Heap: 32888 (min=25936) wifi=5 mh=7 cups=1 tc=0
1970-01-01 00:00:17.909 [SYS:DEBU] Free Heap: 32888 (min=25936) wifi=5 mh=7 cups=1 tc=0
1970-01-01 00:00:18.912 [SYS:DEBU] Free Heap: 32888 (min=25936) wifi=5 mh=7 cups=1 tc=0
1970-01-01 00:00:19.916 [SYS:DEBU] Free Heap: 32888 (min=25936) wifi=5 mh=7 cups=1 tc=0
1970-01-01 00:00:20.920 [SYS:DEBU] Free Heap: 32888 (min=25936) wifi=5 mh=7 cups=1 tc=0
1970-01-01 00:00:21.924 [SYS:DEBU] Free Heap: 32888 (min=25936) wifi=5 mh=7 cups=1 tc=0
1970-01-01 00:00:22.928 [SYS:DEBU] Free Heap: 32888 (min=25936) wifi=5 mh=7 cups=1 tc=0
1970-01-01 00:00:23.932 [SYS:DEBU] Free Heap: 32888 (min=25936) wifi=5 mh=7 cups=1 tc=0
1970-01-01 00:00:24.936 [SYS:DEBU] Free Heap: 32888 (min=25936) wifi=5 mh=7 cups=1 tc=0
1970-01-01 00:00:25.941 [SYS:DEBU] Free Heap: 32888 (min=25936) wifi=5 mh=7 cups=1 tc=0
1970-01-01 00:00:26.945 [SYS:DEBU] Free Heap: 32888 (min=25936) wifi=5 mh=7 cups=1 tc=0
1970-01-01 00:00:27.949 [SYS:DEBU] Free Heap: 32888 (min=25936) wifi=5 mh=7 cups=1 tc=0
1970-01-01 00:00:28.953 [SYS:DEBU] Free Heap: 32888 (min=25936) wifi=5 mh=7 cups=1 tc=0
1970-01-01 00:00:29.958 [SYS:DEBU] Free Heap: 32888 (min=25936) wifi=5 mh=7 cups=1 tc=0
1970-01-01 00:00:30.962 [SYS:DEBU] Free Heap: 32888 (min=25936) wifi=5 mh=7 cups=1 tc=0
1970-01-01 00:00:31.965 [SYS:DEBU] Free Heap: 32888 (min=25936) wifi=5 mh=7 cups=1 tc=0
1970-01-01 00:00:32.969 [SYS:DEBU] Free Heap: 32888 (min=25936) wifi=5 mh=7 cups=1 tc=0
1970-01-01 00:00:33.973 [SYS:DEBU] Free Heap: 32888 (min=25936) wifi=5 mh=7 cups=1 tc=0
1970-01-01 00:00:34.977 [SYS:DEBU] Free Heap: 32888 (min=25936) wifi=5 mh=7 cups=1 tc=0
1970-01-01 00:00:35.981 [SYS:DEBU] Free Heap: 32888 (min=25936) wifi=5 mh=7 cups=1 tc=0
1970-01-01 00:00:36.985 [SYS:DEBU] Free Heap: 32888 (min=25936) wifi=5 mh=7 cups=1 tc=0
1970-01-01 00:00:37.989 [SYS:DEBU] Free Heap: 32888 (min=25936) wifi=5 mh=7 cups=1 tc=0
1970-01-01 00:00:38.998 [SYS:DEBU] Free Heap: 32888 (min=25936) wifi=5 mh=7 cups=1 tc=0
1970-01-01 00:00:40.002 [SYS:DEBU] Free Heap: 32888 (min=25936) wifi=5 mh=7 cups=1 tc=0
1970-01-01 00:00:41.006 [SYS:DEBU] Free Heap: 32888 (min=25936) wifi=5 mh=7 cups=1 tc=0
1970-01-01 00:00:42.010 [SYS:DEBU] Free Heap: 32888 (min=25936) wifi=5 mh=7 cups=1 tc=0
1970-01-01 00:00:43.014 [SYS:DEBU] Free Heap: 32888 (min=25936) wifi=5 mh=7 cups=1 tc=0
1970-01-01 00:00:44.018 [SYS:DEBU] Free Heap: 32888 (min=25936) wifi=5 mh=7 cups=1 tc=0
1970-01-01 00:00:45.022 [SYS:DEBU] Free Heap: 32888 (min=25936) wifi=5 mh=7 cups=1 tc=0
1970-01-01 00:00:46.026 [SYS:DEBU] Free Heap: 32888 (min=25936) wifi=5 mh=7 cups=1 tc=0
1970-01-01 00:00:47.030 [SYS:DEBU] Free Heap: 32888 (min=25936) wifi=5 mh=7 cups=1 tc=0
1970-01-01 00:00:48.034 [SYS:DEBU] Free Heap: 32888 (min=25936) wifi=5 mh=7 cups=1 tc=0
1970-01-01 00:00:49.038 [SYS:DEBU] Free Heap: 32888 (min=25936) wifi=5 mh=7 cups=1 tc=0
1970-01-01 00:00:50.041 [SYS:DEBU] Free Heap: 32888 (min=25936) wifi=5 mh=7 cups=1 tc=0
1970-01-01 00:00:51.045 [SYS:DEBU] Free Heap: 32888 (min=25936) wifi=5 mh=7 cups=1 tc=0
1970-01-01 00:00:52.049 [SYS:DEBU] Free Heap: 32888 (min=25936) wifi=5 mh=7 cups=1 tc=0
1970-01-01 00:00:53.054 [SYS:DEBU] Free Heap: 32888 (min=25936) wifi=5 mh=7 cups=1 tc=0
1970-01-01 00:00:54.058 [SYS:DEBU] Free Heap: 32888 (min=25936) wifi=5 mh=7 cups=1 tc=0
1970-01-01 00:00:55.061 [SYS:DEBU] Free Heap: 32888 (min=25936) wifi=5 mh=7 cups=1 tc=0
1970-01-01 00:00:56.065 [SYS:DEBU] Free Heap: 32888 (min=25936) wifi=5 mh=7 cups=1 tc=0
1970-01-01 00:00:57.071 [SYS:DEBU] Free Heap: 32888 (min=25936) wifi=5 mh=7 cups=1 tc=0
1970-01-01 00:00:58.075 [SYS:DEBU] Free Heap: 32888 (min=25936) wifi=5 mh=7 cups=1 tc=0
1970-01-01 00:00:59.079 [SYS:DEBU] Free Heap: 32888 (min=25936) wifi=5 mh=7 cups=1 tc=0
1970-01-01 00:01:00.083 [SYS:DEBU] Free Heap: 32888 (min=25936) wifi=5 mh=7 cups=1 tc=0
1970-01-01 00:01:01.087 [SYS:DEBU] Free Heap: 32888 (min=25936) wifi=5 mh=7 cups=1 tc=0
1970-01-01 00:01:02.091 [SYS:DEBU] Free Heap: 32888 (min=25936) wifi=5 mh=7 cups=1 tc=0
1970-01-01 00:01:03.095 [SYS:DEBU] Free Heap: 32888 (min=25936) wifi=5 mh=7 cups=1 tc=0
1970-01-01 00:01:04.099 [SYS:DEBU] Free Heap: 32888 (min=25936) wifi=5 mh=7 cups=1 tc=0
1970-01-01 00:01:05.103 [SYS:DEBU] Free Heap: 32888 (min=25936) wifi=5 mh=7 cups=1 tc=0
1970-01-01 00:01:06.107 [SYS:DEBU] Free Heap: 32888 (min=25936) wifi=5 mh=7 cups=1 tc=0
1970-01-01 00:01:07.111 [SYS:DEBU] Free Heap: 32888 (min=25936) wifi=5 mh=7 cups=1 tc=0
1970-01-01 00:01:07.348 [CUP:ERRO] CUPS timed out
1970-01-01 00:01:07.355 [SYS:INFO] sys_inState - Ignoring state transition: 5
1970-01-01 00:01:07.358 [CUP:INFO] Interaction with CUPS failed - retrying in 1m
1970-01-01 00:01:07.360 [TCE:INFO] Starting TC engine
1970-01-01 00:01:07.365 [TCE:ERRO] No TC URI configured
1970-01-01 00:01:07.376 [TCE:INFO] INFOS reconnect backoff 0s (retry 0)
1970-01-01 00:01:07.379 [TCE:ERRO] No TC URI configured
1970-01-01 00:01:07.381 [TCE:INFO] INFOS reconnect backoff 10s (retry 1)
1970-01-01 00:01:08.115 [SYS:DEBU] Free Heap: 47704 (min=25936) wifi=5 mh=7 cups=-3 tc=6
1970-01-01 00:01:09.118 [SYS:DEBU] Free Heap: 47704 (min=25936) wifi=5 mh=7 cups=-3 tc=6
1970-01-01 00:01:10.121 [SYS:DEBU] Free Heap: 47704 (min=25936) wifi=5 mh=7 cups=-3 tc=6
1970-01-01 00:01:11.130 [SYS:DEBU] Free Heap: 47704 (min=25936) wifi=5 mh=7 cups=-3 tc=6
1970-01-01 00:01:12.134 [SYS:DEBU] Free Heap: 47704 (min=25936) wifi=5 mh=7 cups=-3 tc=6
1970-01-01 00:01:13.137 [SYS:DEBU] Free Heap: 47704 (min=25936) wifi=5 mh=7 cups=-3 tc=6
1970-01-01 00:01:14.140 [SYS:DEBU] Free Heap: 47704 (min=25936) wifi=5 mh=7 cups=-3 tc=6
1970-01-01 00:01:15.144 [SYS:DEBU] Free Heap: 47704 (min=25936) wifi=5 mh=7 cups=-3 tc=6
1970-01-01 00:01:16.147 [SYS:DEBU] Free Heap: 47704 (min=25936) wifi=5 mh=7 cups=-3 tc=6
1970-01-01 00:01:17.151 [SYS:DEBU] Free Heap: 47704 (min=25936) wifi=5 mh=7 cups=-3 tc=6
1970-01-01 00:01:17.382 [TCE:ERRO] No TC URI configured
1970-01-01 00:01:17.384 [TCE:INFO] INFOS reconnect backoff 20s (retry 2)
1970-01-01 00:01:18.154 [SYS:DEBU] Free Heap: 47704 (min=25936) wifi=5 mh=7 cups=-3 tc=6

Thanks

I haven’t put a serial output on mine, but I would expect the date & time to be correct if it was on WiFi.

But you should also consider:

I have a gateway that is forwarding packet with a status not connected. eui-e58a0cbfffe8027d
http://noc.thethingsnetwork.org:8085/api/v2/gateways/eui-e58a0cbfffe8027d
returns message
{“error”:“status not found”,“message”:“status not found”,“code”:5}

The SSL cert on the checking link has probably expired. I deleted the http(s) and have information from a Gateway that has status not connected.
http://noc.thethingsnetwork.org:8085/api/v2/gateways/eui-58a0cbfffe8027c4 provides information
{“timestamp”:“2020-11-12T06:20:44.929881175Z”,“location”:{},“frequency_plan”:“EU_863_870”,“platform”:“minihub - Firmware 2.0.0 - Protocol 2”,“gps”:{},“time”:“1605162044929881175”}

The failure of gateways correctly register is frustrating as am making R&D with a view to large roll-out of LoRaWAN devices and replacing traditional modem comms in both water data loggers and electric meters.

Is that EUI a typo? There shouldn’t be an ‘e’ in front of the 58. Did you use the right eui while registering?

Definitely a typo.
indoor gateways gateways Nov 2020 indoor gateways gateways Nov 2020

2 out of 4 gateways not registered on the Things Network (although sending data packets)

If the gateways are forwarding packets you might have encountered the issue that the console does not always correctly reflect the gateway connection state. Another option is a typo in the EUI when registering it. Unregistered gateways will forward data.
For instance your Washington2 gateway id doesn’t look right.

I have TTIG AU915 and having similar issues.

Have noticed its dashboard status turns to “not connected” after 1 hour of hearing no node uplinks/received messages
image

If I power cycle, it shows connected for 1hr but then reverts to “not connected”
image

Other brand gateways I operate, uplink a periodic ‘stats’ message which keeps the connection alive regardless of whether nodes are uplinking. Is this a solution for TTIG?

Cheers,ƒil

1 Like

TTIG already uplinks periodic messages, however these go to an intermediate process that handles connections for TTIG to the V2 stack as V2 does not support the protocol used by TTIG.
As I mentioned before on another topic, upon uplink the connection is re established automatically so there is nothing you need to do. Granted it would be nicer to have the connection status reported correctly.
You can of course install a node that uplinks a few times each hour to make sure the status stays green…

I found that it takes a significant time to establish the connection. As i approach the gateway I get within 2km before it starts relaying, but when driving away heard upto 14km away.

The annoying thing is when the gateway is “not connected” it gets removed from TTNmapper

Surely this is an easy fix for TTIG… every other gateway I use reflects correct status.

Can you expand on this - it sounds like a more complicated setup than just a TTIG going quiet on the dashboard - what’s up with the driving?

No one product, particularly at this price point, can satisfy all needs. There may well be a very good reason TTI chose to let this happen. The lowest cost solution is to get a small device a few meters away to uplink every 15 minutes.

Can you also expand on your test method - are you testing at a distance from fixed locations or moving (Driving?). If a long way from GW and Node cant get through it will try gradually higher SF’s, esp if previously connected when close to the GW, depending on device and code/library.

If running at SF11 or SF12 it likely wont connect straight away as IIRC there is a rule to stop nodes joining straight off at high SF’s. Also at higher SF’s the on air time is significant. E.g. a basic GPS tracker may be on air for 1.2-1.8sec at SF12 and during that time if moving there is a good chance you may find signal is lost behind terrain masking issues, buiding clutter etc. esecially if moving laterally (normal to LOS) wrt GW position) Also if moving at any speed you should also be aware of the concept of Signal Coherency (also called out in other forum threads) whereby the ability to hold lock on a signal deteriorates with increasing speed and increasing SF. Again IIRC SF7 is good for connections to >160-180kmph, whilst SF12 may struggle at <45kmph poss as low as 25kmph. (Especially if moving normal to the GW - i.e along direct line of sight). That is not to say signal wont get through just there there is increased chance of symbol/packet loss leading to failed MIC/CRC checks and hence rejected packets leading to loss of connection, depending on specific node & GW build standards and tolerances, use of TCxO’s etc. As you get closer the prospect for connection improves and that is what you may be seeing :slight_smile:

If doing wide area coverage checks whilst moving (war driving) I slow down and stop occasionally to check SC isnt causing a problem, especially at sites of specific coverage interest, and reducing coverage results just in case :wink:

Your device does not connect to a gateway but to the LoRaWAN network. If you are using OTAA you might run into issues where the device needs to be close to the gateway to have it receive the join request and for the device to receive the join accept packet transmitted by the gateway. In this handshake packet loss in any direction will make it fail while for war driving some packet loss is expected and acceptable.

Have you tried starting close to the gateway where it works, increasing the distance to 12km and driving back (possible other route back) to see if that makes a difference?

The TTIG is installed at a commsite I manage, on a hill in a small regional town, 70km from my home. I have 10x OTAA GPS nodes of various manufacturers installed in my vehicle.
(All nodes previously OTAA’d and TXing to other gateways in my home town as I drive away, destined for TTIG town)

  1. When driving into TTIG town, I get within 2km of the gateway before its portal status changes to “connected” and it starts relaying nodes packets
  2. When driving around town, nodes packets are relayed as expected. Gateway-Node distance 0-7km
  3. When driving away from town (via same route as step1) gateway continues to relay traffic out to around 14km (the point when mountains obstruct the RF path)

The lowest cost solution is for the faulty TTIG firmware to be fixed and correctly report its status.

Not for TTI, as we don’t have hordes of people on here asking for this feature to be fixed - so the lowest cost solution is for you to put a node 20m away from it as the time taken to try to get TTI to change the firmware is likely to far exceed the cost of a small device.

Or get a gateway that doesn’t have this feature.

As frustrating as it is, the TTIG works when devices are present around it. Given its price point and the extra server load that it comes with, it’s not unsurprising that it takes the load off the central infrastructure if it’s not being used. But I totally concede it should wake up a bit quicker.