Thanks for the elaborate reply. This kind of feedback helps us from viewing everything more from the outside.
Kickstarter is platform that allows backers to support makers to bring a product to the market sharing the challenges and risks and getting the product as a reward.
The reason we put up the Kickstarter was building a global crowdsourced network and therefore we needed a low cost easy to install gateway. Something not yet on the market. People that wanted to get started right away could with the right knowledge get started. Using the free TTN platform.
This was 6 weeks
Correct, and they could already be claimed starting from July 2016. Or ordered as a beta on request from 2015.
That is great to hear. Hope you like the platform
We could have done better there. Allthough critical parts were communicated. I think we are already at 30 updates.
I hope we have been positive to any feedback. Only not to abusive and disrespectful ones.
The money that was collected in the Kickstarter has never in anyway been used for TTN in general. We divided this strictly through different business entities. Also the money is only used for cash out. Never has any salary, business trip, overhead or any other operational costs been paid with that amount. This has all been sponsored by both TWTG and The Things Industries (company which employs the TTN team).
We needed to also focus on the positive of the growth of the network without the Kickstarter backers. This in the end generated sufficient cashflow to sponsor the debt that was building inside the Kickstarter project. Also this benefited the backers as well as it created network around them. And in a early stage we offered the UNOs to be delivered more early which allowed them to get started in the case there was coverage.
Note taken. We could do better at this one.
Again, you might have a hard time imaging this post gives us new perspectives. When you are focussed on getting the products out. Were close to complete failure. You get in an operational mode that might not always be that empathetic. Let’s call it survival. Thanks again.