Changing the last digit of your factory assigned EUI to use as a custom identifier is utterly illegitimate and inappropriate - you’ve basically just “stolen” the factory assigned ID of the gateway some other party has purchased from the same manufacturer, specifically the one that rolled off the production line right after yours. Hopefully they bought it to use on a private network and not TTN, which you’ve now locked them out of…
If you’re going to change something, change the filler bytes in the middle.
Also
It does not connect.
It’s not clear that you have any way to actually know that, since there isn’t really much of a “connection state” between gateways and the network.
In practice, the only way you’ll know it is actually connected is to see traffic reported through it - if nothing more, at least raw traffic in the gateway page. And that will only happen if there’s something trying to be a node in range of the gateway.
No, it won’t, just like it says in the documentation.
What do you mean by this? Looking at the screen shots further down you have got it registered on TTN, so in the respect of undoing the deletion of the gateway (with all its associated warnings), you have solved the problem.
Do the gateway logs show a connection to TTN? As @cslorabox says, are there any devices in range.
I think the main thing is that it is possible to register the gateway with TTN, albeit you need to get an EUI that isn’t going to cause any issues.
The screen shot on page 23 shows they are the same but you can change the gateway ID which is what it appears @TTNFipronet has done and got the gateway registered with TTN.
The next trick is checking if it should be active …
Hi Jeff,
Thanks for adding me to this topic. I’ve sent this topic to our support team to take care of this issue and @TTNFipronet would soon receive answers or you can contact via iot.support@milesight.com.
Could you send me your email via private chat so we can continue the discussion since last January?
Ivete
I want to clear some things here, I jumped into LoRaWAN with no prior experience and as the result I’ve made many mistakes. @cslorabox is definitely right, but UG65 users are able to establish TTN connection using TTN packet forwarder (which is not available as of right now as far as I’ve experienced, but hopefully will be).
And as I learnt more, I realized I did not delete the gateway with EUI of 24E124FFFEF12023. I deleted the gateway with an ID of “eui-eui-24E124FFFEF12023”, not the real EUI. My only mistake was that I used the gateway EUI 24E124FFFEF12024, but like I said there are still options for them to configure TTN connection. I was not able to register gateway using 24E124FFFEF12023 because it was registered earlier by my companies’ engineers, before I was employed. I still some have questions, but this is not the place for them.
So to confirm you are now back on line? With original EUI-24E124FFFEF12023 (as never actually deleted?), under ownership of other employee? (note they can add you as collaborator or transfer ownership to you through the console).
Best you spend some time reading up on LORa/LORaWAN and the TTN Docs
I also have the same issue i removed my gateway and now could not register in either consoles v2 or v3
my gateway eui 58 A0 CB FF FE 80 14 11
please help, thanks
I’ve registered approx. 70 gateways without a problem until this morning when I’m getting the following issue on the v3 console: The Things Network Console
A gateway with EUI 00800000A0004C40 is already registered as eui-00800000a0004c40.
To the best of my knowledge I haven’t registered this gateway before as I tend to add them to the console on the morning of the installs
If the data is to be believed. Perhaps you can reach out to owners/communities in Italy to find out if genuine or incorrect MAC derived EUID… you have double double checked your own typing, right? Can I’d be changed in gw firmware? What does Multitech support say wrt potential duplication?
It looks as though the device is located on the beach front at Pompeii!! i wonder whether work would pay for a trip just to check!!
I’m awaiting it to come online so I can check the Multitech console and see whether I have made a typo. Failing that I will do as you suggest. Multitech have suggested a solution also
There isnt a local community nearby so difficult to identify the owner, though the main TTN global map shows 2 x Multitech GW’s in close proximity - it may be same GW registered under slightly different info - have seen similar before. Good luck with the investigations…
Hi Albert, I would like to know if you were able to solve your problem with the account you deleted and the duplicate EUI that did not let you register your gateway from your new account.
I’m Alicia, in 2021 and I have the same problem, in a panic attack I deleted my TTN account without removing the devices and I can’t do anything!
If you were able to solve it I would love to know how you did it.
I have some issues with a few devices.
Last time you helped me out.
Who have i to contact, to let delete some devices out of the TTN Network?
Not the devices registered in my TTN account, but more on the TTN side (backend, frontend, db)…
I’m going crazy with a few devices and i think only this can help me out here.
Can you be more specific as to which devices you are having a problem with and the nature of the problem?
Note also
If they are not in your account but are registered to another owner then you will not be able to request deletion, unless they were previously yours and you have since deleted them…in which case they should have gone from the system and we may need to ask the TI core team to investigate further - unless the relevant device id’s cant be used again, ofcourse…
…as stated need more details for Forum team or Mods to advise.
Note Borroz is not so active/rarely on the forum these days…
It’s about my own devices.
A gateway and a Bosch Parking Lot Sensor.
Both were in a Application on TTN and i Deleted the Devices and the Application and Also once the Gateway.
Since i reinstalled and reconfigured both, it doesn’t work smoothly.
Sometimes up- and downlinks don’t achieve and sometimes even the joining of the devices don’t succes.
Also sometimes i see in live data (Application) that my gateway is not connected,
but when i look in the live data (Gateway) it shows my Gateway runs well.
So i think it’s an issue, because i deleted both a few times and so on.