Hi,
I try to login to eu1.cloud.thethings.network and after:
I get to:on https://status.thethings.network/
I see:
All Systems Operational
Into the forum I get successfully. Can somebody at TTN please check if the account lukGWF is still available there? (I could imagine that the forum login and the console login are splitted; I am not quiet sure if I deleted the one at console when I have left the company back then.) My collegues would need access to two application-ids.
You need a TTI member of staff, we here at TTN don’t have access to the systems.
It’s not really clear what happens when you click the continue button - does it go to the 404 page?
Have you tried any other browsers or computers?
Yes I did, but where should I write to? I already wrote to slack’s support channel without success.
TTN is supplied free and comes with all the support you pay for via this forum and Slack but it does not guarantee access to TTI engineers, just some volunteers and even then that’s not guaranteed, nor are the answers!
TTI can provide a support contract which then allows you to file support issues with TTI who will then mobilise a TTI engineer as appropriate.
That 404 in the picture doesn’t say your account has been deleted, it says it can’t find that page, which if you are doing a normal login shouldn’t occur. Which is why it’s not clear what you are doing.